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Quality Score

Content Quality
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Video Quality
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Overall Score : 80 / 100

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Course Description

This course teaches the theory of Service Level Objectives (SLOs), a principled way of describing and measuring the desired reliability of a service. Upon completion, learners should be able to apply these principles to develop the first SLOs for services they are familiar with in their own organizations.Learners will also learn how to use Service Level Indicators (SLIs) to quantify reliability and Error Budgets to drive business decisions around engineering for greater reliability. The learner will understand the components of a meaningful SLI and walk through the process of developing SLIs and SLOs for an example service.

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Instructor Details

Google Cloud Training

The Google Cloud Training team is responsible for developing, delivering and evaluating training that enables our enterprise customers and partners to use our products and solution offerings in an effective and impactful way. Google Cloud helps millions of organizations empower their employees, serve their customers, and build what's next for their businesses with innovative technology created in-and for-the cloud. Our products are engineered for security, reliability, and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping customers apply our technologies to create success.

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Reviews

4.0

124 total reviews

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By ASHISH A on 15-Feb-19

Everybody do not get things right the first time and I think it is the same for Google. 1)The instructors : This was the most frustrating part of the course. I don't think any speakers spent time going through the content before they came for the recording. They just read from the tele prompter and they read it so fast often number of times that they just finish talking so fast and then wait without talking until the tele prompter shows them the next word. There is no proper intonation in their speaking as well. My guess is that the Google voice assistant would have done a better job.2) The course structure : I understand that this is an Advanced course, but the course content is poorly structured. If you see the discussion forums, there are multiple threads where readers are unable to figure out where a question in an assignment came from / how to answer it. For example, there was this quiz about Action Items that should prevent an issue from happening again. Without any further explanation in the course about some terms that'd be used, Google just came up with its own choice of options that users are expected to pick from.3) The Peer Graded Assignments : While I like the idea of Peer Graded Assignments and the approach that Google took with the Assignment structure, it'd have been nice if for all the Assignments Google did a practice solution of another similar problem, so that the exam takers can give their answers more confidently and with better understanding. They did it with one example, but that's it.Overall, it was not a bad use of my time, but probably I had high expectations for a course by Google.

By Alban D on 10-Apr-19

Content is great but quizzes sometimes seem inadequate regarding the content of the course.

By Pardeep S S on 7-May-19

Exercises were good and really made you think

By Rahul A on 4-May-19

This is a excellent course that covers the in depth topics on Site Reliability Engineering

By Claudio R on 9-May-19

This course was the kickoff I needed on SRE. It was a really fast way of learning the ropes, and enough to get me super invested and love the free books. After going through the Course I saved money and bought the SRE book, the work book, and the Seeking SRE book.

By Kedar J on 25-Apr-19

The exercises for defining SLI and target SLOs were helpful in understanding the theory better. The videos run through the material rapidly and I had to typically review some critical ones more than twice. Well structured course.

By Guan W H on 17-Apr-19

This course hits the bull's-eye without redundant content. recommended.

By Stone Y on 13-Apr-19

really help me to understand how to leverage SLI/SLA/SLO to improve my service reliability

By Advait P on 10-Apr-19

Highly Recommended

By Martin S on 29-Aug-19

what I did like: the learning videos and the structure was perfect no complains there, still there are little online materials and sources which I could use during the course, this is the same as you learn new stuff you have merging several sources, the quiz with good and bad answer were good since there were some information and tips why was it the correct answer, what was NOT ok: the assestment is something which should either be changed, f.e. remove the scoring, there are diff people with diff skills where some might have some experience and some not at all, hence therefore its kinda not fair, the rate approval is also bad you have 2 weeks to complete the assestments, but its always depended on the number of active people, so I would remove this part. also there should be much more online materials available and also some book suggestion like the SRE Google book and workshop should be at fundamental part of this training or a prerequisite.

By Pavle V on 7-Apr-19

Not well structured peer-graded assignments.

By Christina Y on 11-Mar-19

The video content in this course was excellent, but the assessments (particularly those that were peer-graded) detracted from the overall value. Peers left arbitrary ratings with no further comment/constructive feedback, and others submitted blank responses to assignments just to gain access to peer responses to review. The same response submitted twice resulted in two drastically different grades (the first, a failure with no feedback, and the second, a 100%). Despite the value of the videos, I will not be recommending this course to my peers because I did not find the assessments valuable.