User Research and Design

In this Specialization, you will learn industry-standard theory and methods for developing successful user interfaces (UIs). Upon completing this Specialization, you will have fluency with the user research, prototyping and evaluation techniques necessary for creating intuitive interfaces that facilitate good user experiences. You will also have demonstrated this fluency through an in-depth Capstone Project that can be shown to prospective employers in the fast-growing field of UI design.Concepts and techniques covered include structured approaches for helping you understand your user base and

( 92 Reviews )

Created by: Loren Terveen

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Overall Score : 88 / 100

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Course Description

In this course you will learn and practice techniques of user research and early UI design exploration. First, you will learn and practice several techniques for user research, including in-person research and survey and log-analysis techniques. Then, you will learn to analyze and deliver user research in forms that support UI design, including personas, use cases, tasks, and scenarios. Finally, you will learn and practice ideation techniques that start from user research and broadly generate potential design ideas.

Time: 14h

Instructor Details

Loren Terveen

4.4 Rating
92 Reviews

Loren Terveen is a Professor of Computer Science at the University of Minnesota. Before joining the University of Minnesota, he received his PhD in Computer Sciences from the University of Texas at Austin, and then spent 11 years at AT&T Labs / Bell Labs. Terveen is an expert in the areas of human-computer interaction and social computing. He has published over 100 scientific papers, holds 9 patents, has advised several startup companies, consulted on intellectual property cases, and has held many leadership positions in his profession, including serving as President of ACM's Special Interest Group on Computer-Human Interaction. Terveen's current areas of research emphasis are: peer production systems and the quantitative analysis of social media data. He has led projects that have: revealed new information about how valuable content is created on Wikipedia, produced and deployed new interface designs to enhance participation in online communities, developed a new location-based messaging system, combined wiki and geographical information systems technologies to create novel interfaces that let people enter and access information about places in their local communities, and created the first fully functional geographical wiki. In all his work, he seeks to use knowledge gained from empirical studies to build novel systems that solve real problems.

Reviews

4.4

92 total reviews

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By Kris M on 7-Sep-18

FIRST - I think this could be improved with more quizes and things to break up the video. Some of us struggle to stay conscious and attentive when things aren't interactive. This would be a great help and also a good test of knowledge and understanding. ESPECIALLY please for the love of god put some quizes or questions in to break up vids that are long like 17 mins! (even, i'd say, break up even the 7 min ones. there is no downside to quick questions that test to make sure you are understanding the material) SECOND - the amount of time estimated for the last assignment is sorely underrated. to do 100 ideas in one hour would mean 30 seconds to type each up, and this excludes the time needed to THINK and come up with new ideas. as an individual this felt impossible. not to mention the time to draft the 5 ideas. i did sketches with notations and a scenario. all told this needs to be 2-8 hours. (i can see where someone could get away with a shorter time due to not fleshing out their scenarios, and in fact the ones I graded were a lot like this. HOWEVER, at least one of those people also reported it took them DAYS to generate all the ideas. i agree this process is intense, and takes a LOT of time.) my grading of 2 peers took me almost an hour. (again, i could see where a person could shlep by with short responses but i was trying to really evaluate these ideas, offer cons and suggestions around them. i feel this helped my learning process also, as i was treating it like a real world approach (as if i was on a job). i did the same with drafting my 5 ideas/drawings.

By Michael G on 5-Sep-18

The course from my point of view is missing important information about how and when to use qualitative and quantitative research methods into the project especially the when part

By Chelsea D on 30-Aug-18

I use these techniques in my day-to-day work and you did a great job summarizing a broad set of topics into a digestible course. Thanks!

By Nicholas W on 3-Jan-17

Good, a lot about research and collecting data.

By Enas N on 30-Dec-18

Thank you for your great efforts, for me I'd give it 5 starts if there's more practice rather than theoretical

By Aleksander H on 23-Aug-18

It is hard for me to rate this one, since there are two sides of this course: there is user observation, ideation and all the "creative" and "human approach" parts, which are actually great. I think that the course could prepare you a little better for the final assignment, but I would still give 5 stars for that part. But there is the "data driven" part... which is terrible. 0 Stars for that. This are just an excerpts, random pages read from some textbook... not even an interesting textbook. No practical knowledge, no assignments, and LITERALLY: ONE example that aims to explain something. Only plus side of that part is, that it is short, and you can concentrate on the second part.

By Zheng L on 7-May-19

One hundred ideas too tricky...And I need more peer reviews for my assignment, I have been waiting for 11 days, but I got 0 reviews. (I already gave nine reviews for others.)

By Chung K on 2-Jun-17

Thank you peer reviewer for giving me a 5 out of 100 points on my assignment preventing me from passing. I don't think the weight of these peer reviews are fair. There should be more peer reviews, or weighted less.

By manisha a on 21-Apr-18