Critical Thinking & Problem-Solving
The most successful professionals are able to assess the environment, analyze a situation, design a solution, and ultimately win in a competitive scenario.
Created by: Mike Johansson
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Course Description
The most successful professionals can assess the environment, analyze a situation, design a solution, and ultimately win in a competitive scenario.
This course, part of the Soft Skills Professional Certificate program, will demystify, discuss, and provide application techniques for critical thinking and problem-solving in a business context. Learners will draw connections to their work experience by analyzing and critiquing case studies. Best practices for problem-solving will be discussed and illustrated including how to weigh alternative solutions, incorporate feedback from stakeholders, and how and when to start over.
This course may be audited free of charge. Learners also have the opportunity to earn a verified certificate of completion. Exclusive learning opportunities such as live events hosted by subject matter experts will be available for verified learners.
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Mike Johansson
Mike Johansson is a Principal Lecturer in the School of Communication at Rochester Institute of Technology where he teaches courses in Advertising, Public Relations and Social Media. He was one of three faculty who jointly developed RIT's first 9-credit critical thinking class, The Meaning of Things in Three Objects. The initial offering of the class in Spring 2017 displayed measurable growth in students' critical thinking skills over the 15-week course. Prior to joining the RIT faculty in 2009, Mike spent more than 25 years in media companies in the United States and abroad. He maintains a lifelong interest in critical thinking and problem solving and includes weekly exercises in his classes to encourage creative thinking. A mentor once noted Mike doesn't think outside the box, he doesn't recognize that the box ever existed. Mike received two fellowships to the Poynter Institute and also served as a Digital Journalism fellow at University of California, Berkeley. He has a master's degree from the S.I. Newhouse School of Public Communications at Syracuse University.