Design Thinking for Beginners: Develop Innovative Ideas (Udemy.com)

The content in the class was interesting, practical, and delivered well. The quizzes and final exam, however, really need work. There were some basic proofreading errors which made it feel as if the assessment was just an afterthought and, more importantly, a lot of questions had multiple possible correct answers based on the class materials. I found that frustrating and felt like I wasted my time having to retake the tests to replace an answer that was also correct.

First of all I appreciate that the lecturer does not have an accent. Accents are very difficult for me to understand and I find it to be distracting. I like that she conveys the message in simple to understand terms as well that she uses her own personal experiences as examples.

Although it was helpful to learn the overall framework of design thinking, I found some parts difficult to follow because several examples and quiz explanations were ambiguous. In some cases, even the incorrect options seemed like they could also be correct, which made the questions confusing.

Ho apprezzato molto questo corso perché mi ha permesso di comprendere in modo concreto e pratico il valore del Design Thinking. In particolare, mi è piaciuto il modo in cui vengono combinati empatia, creatività e approccio strutturato alla risoluzione dei problemi, rendendo il processo applicabile anche in contesti aziendali reali. Il corso mi ha aiutato a vedere i problemi da una prospiva diversa, più orientata all’utente, e mi ha fornito strumenti utili che posso iniziare a utilizzare nel mio lavoro quotidiano. Consiglierei questo corso a chiunque voglia sviluppare un approccio più innovativo e centrato sulle persone.

What I appreciated most was how the lessons balanced theory with real-world examples and exercises. I found the material highly relevant to both my personal and professional goals—it gave me new ways to approach challenges, think creatively, and understand how to bring meaningful change and innovation into any setting. The way the concepts were explained made even complex ideas easy to grasp and apply, and the practical activities helped me turn what I learned into usable skills.

Overall, I think this course was a good fit for me. It helped me slow down and think more about real people and their needs before jumping straight into solutions. I got better at asking the right questions using “How might we…” and learned how important it is to really understand the user first. Some parts felt a bit repetitive, but I can see now that it helped the ideas stick. Overall, I feel like I’m starting to think in a more thoughtful and user-focused way when solving problems.

This will helps me to approach problems from a user-centered perspective, ensuring solutions actually meet real needs. It also provide a structured process—empathize, define, ideate, prototype, and test—to turn abstract ideas into practical innovations. It also encourages creativity and collaboration, making it easier to generate and refine impactful solutions.

This course helped me gain a deeper understanding of design thinking, the brainstorming process, and how to effectively conduct user interviews. I plan to apply these methods in my upcoming projects and adopt them as best practices to deliver better outcomes.

This is encouraging for me, especially because I took part in the Customer Service Hackathon Competition in November 2025. Being selected as one of the Top 4 out of 85 individuals reminded me that I’m on the right path. It motivates me to keep mastering these processes, because I am working toward creating an innovation idea that will one day go abroad. Thanks

Each section is short and sweet (no fluff), the workbook resources are great, and I especially like how the instructor Laura includes real (or realistic mock) examples of how she would do things (Empathy in Action which is interviewing; Ideation in Action which is team brainstorming; Testing in Action which is prototyping with a user; Pitching in Action which shows 2 different types of pitches so we can see which one seems more persuasive). The 2 mini assignments and quizzes are also very good at testing and applying my knowledge. Well-designed, concise intro course!