Establishing a Professional aSelf' through Effective Intercultural Communication

In this Specialization aimed for those who are preparing to enter the workplace, we will share with you some key cultural and linguistic features characterizing effective communication in this increasingly diverse and internationalised workplace.This is done through four courses, building from knowing the self to communicating with the inner circle of colleagues within the organisation and expanding this circle to include external partners and stakeholders. There is also a capstone project which requires you to apply what you have learned in the four courses in real-life contexts potentially w

( 16 Reviews )

Created by: Misty So-Sum Wai-Cook

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Overall Score : 82 / 100

Course Description

In the course 'Establishing a professional 'self' through effective intercultural communication', you will learn how to communicate effectively to establish relationships with colleagues in a culturally and linguistically diverse community and workplace.As language reflects cultures, we begin the course by highlighting the need to take into considerations cultural values when we communicate in a multicultural community and workplace. We then move on to discuss some effective communication skills required to build relationships with colleagues in a globalised workplace. You will learn to adopt appropriate intrapersonal and interpersonal, verbal and nonverbal, communicative strategies to present information based on the 7 communication principles.Finally, you will learn to build your personal profile and appropriately align yourself in a globalised workplace.

Time: 12h

Instructor Details

Misty So-Sum Wai-Cook

4.1 Rating
16 Reviews

Misty COOK is a lecturer at the Centre for English Language Communication, National University of Singapore. She has extensive experience in teaching English academic writing courses, and has strong interests in teaching spoken and written professional communication and intercultural communication skills. As an educator, Misty believes in motivating her students to learn by instilling knowledge that they can apply to the real world, and using technology to strengthen an inside-outside class continuum in students' learning. Misty grew up in a very multicultural environment, and has lived in and travelled to several areas in Asia Pacific and Europe. She likes to learn about different customs, try food from different cultures, and learn about different facets of intercultural communication.

Reviews

4.1

16 total reviews

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By Daniel P on 25-Jun-18

unprofessional, limited extra knowledge gained. The course try to be PC therefore it is full with clichÃƒÂ©

By Jennifer G on 5-Apr-18

This was very confusing to understand. There was a lot of repetition in the information shared, much of it was not clearly stated or was said in a very circular manner. I needed to replay multiple segments in order to try and understand what the instructor was saying. Also, there was a difference in phrasing between the lectures and the quizes which required more time to comprehend what was being asked in the question. A majority of it would also be understood by native speakers so I think this ought to be catered more for non-native speakers rather than a general course on intercultural communication. While I understand that the point of the course is to teach about how native English speaking areas differ in their communicative styles, as an American living in Asia for the past six years, I found the instructors among the most confusing native English speaking Asians I have met.

By Vincent S on 18-Sep-17

I'm sorry, for me this is really basic. Possibly ideal for an intern. I work in operational environments where things need to be done. Yes, we don't want to offend anybody, but it's essential things happen in a timely manner.

By TÃ¡Â»Â‘ng H P on 1-Aug-19

Although there are some problems related to the 7Cs video in Week 2 category in terms of content and exercise, in general, I have acquired a great deal of specialized knowledge in communication throughout the course, which I really appreciate.

By Antony P on 12-Dec-16