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Quality Score

Content Quality
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Video Quality
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Qualified Instructor
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Overall Score : 94 / 100

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Course Description

In this course -- through a combination of video lectures, demonstrations, and hands-on practice -- you'll learn about the main components of an operating system and how to perform critical tasks like managing software and users, and configuring hardware. By the end of this course you'll be able to:- navigate the Windows and Linux filesystems using a graphical user interface and command line interpreter.- set up users, groups, and permissions for account access.- install, configure, and remove software on the Windows and Linux operating systems.- configure disk partitions and filesystems.- understand how system processes work and how to manage them.- work with system logs and remote connection tools.- utilize operating system knowledge to troubleshoot common issues in an IT Support Specialist role.

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Instructor Details

Google

"Organize the world's information and make it universally accessible and useful." Since the beginning, Google's goal has been to develop services that significantly improve the lives of as many people as possible. Not just for some. For everyone.

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Reviews

4.7

115 total reviews

5 star 4 star 3 star 2 star 1 star
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By Dwight C on 20-Mar-19

I have renewed some of the skills I knew plus added a lot of skills I din't have

By Daniel H on 25-Oct-19

Course was good and challenging. Cindy did a great job. I wish Windows and Linux were separated instead of back and forth every video change though. It made things confusing going back and forth.

By Matt M on 19-Jan-19

Finally, they start to deliver on some of the "we'll talk about that in a later video" that were given out like candy back in Course 1. Not too sure why they chose to use powershell for the windows command-line classes. Surely, it'd be easier to just teach linux and say 'also, most of these commands work in windows powershell'. Also, several of the videos could be combined together. combine creating directories, and files, with deleting and renaming directories and files. Only benefit to breaking them up is a touch of suspense.

By Hail B on 6-Jul-18

Good course, one must be willing to dig in much deeper on the subjects as they are discussed very briefly.

By Tomasz K on 22-Apr-18

Lecturer was terrible! So far the worst experience I have had in this certificate. This person would even bore the dead. Not to mention the whole plan of the course: it was chaotic, jumping from easy tasks to more complicated without enough explanation being done and some points were just awful. The best thing you can do here is to just read transcript below video and read, read and once again read additional materials. You will hardly learn anything here. The only good thing were two last labs, but they were grade with 0% weight value.

By John M on 3-Mar-19

Rife with technical errors preventing grading to parse correctly, as well as certain modules failing to load (windows) or have the correct PPK (linux via PuTTY).Fantastic information in the course. Horribly frustrating to get it to register as complete. Had to email support multiple times to get them to just give me credit for a busted lab.

By Yoham G B B on 17-Dec-18

First of all, this course has many improvement points I want to share, along with the reason why the course is just horrible and misleading. It was a manifold of sensations, feeling in "Sesame Street" is most flattering thing I could ever say about this course. The course is focused on IT Support Specialist role development, that being said I don't consider useful to learn how to create a folder in windows. Google guys, please. The topics are poorly designed, basically I would expect more accurate examples of real components when explaining tricky concepts. The instructor demonstrated that she doesn't have much experience on Linux topics and some operating systems related terms; for example, she totally ignores that Linux has a versioning system whereas the entire kernel is not always updated, uses the term "Archive" to call out both archive and compression formats (which is not the same), makes up a misleading distinction between DPKG and APT (package management part), and knows only monolithic kernels (it's worth mentioning micro kernels as well, don't you think?). The last thing I wanted to add, please, explain a concept before introducing it (yes, we were using Windows PowerShell commands to later realize that they are called "CMDLETS"). Guys, this is my sincere review, I am interested in the certificate from Google after the 5 courses, and just finished suffering this course. Thanks!

By Sehan N P on 16-Feb-19

Issues with Quicklabs not letting tasks be completed on time, otherwise the course material is taught at a suitable pace and clarity. Do not join this course

By YUAN Y on 15-Feb-19

terrible qwiklabs tech issue

By Ryan B on 18-Feb-19

The instructor and material were great. Qwiklabs dropped the ball and ruined the entire experience.

By John A on 18-Feb-19

Labs are horribly run by Qwiklabs with poor response and function. I wish Google had run this program.

By David F S on 24-Feb-19

The lab's not work. Please fix it.