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How to Design Meaningful Client Experiences (Udemy.com)

Design & create experiences that delight your customers, add meaning and move prospects through the customer journey

3.7
31 reviews

Created by: iMarket XL

Last updated January 2022

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What you will learn

  • Generate transformative experiences for your clients and for your prospects
  • Implement Experience Design Strategy in your brand/business
  • Integrate design processes with digital marketing strategies
  • Design products/services people want to buy
  • Create a customer journey map to maximize the efficiency of your sales process
  • Add value to every stage of the customer journey
  • Master the design process so you can apply it to your own brand/business
  • Evaluate most area of your business so you can start and keep implementing improvements
  • Increase customer retention rates
  • Speed up sales cycles
  • Turn strangers into clients and clients into fans
  • Sell more by using the design process in your favor

How it compares

Against the other 418 rated Udemy courses in Digital Marketing on CourseDuck:

  • Rating3.7 out of 5higher than 1% of them
  • Reviews31#411 of 419 by number of reviews
  • Length1.5 hoursshorter than 83% of them
  • Last updatedJanuary 2022earlier than 69% of them

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Course Description

Every social media post, landing page, product, service or process you spent countless hours creating can, and should, be designed.
Nowadays it's not about you. It's not about the product you sell or the service you offer. It's the client experience you deliver what really matters.
So, why design experiences in the first place?
  • 54% greater return on investment
  • 24% increase in positive social media mentions
  • 3.5x increase in revenue from customer referrals
  • 18x faster average sales cycles
And these are just some of the facts taken from a recent study of the world's leading customer experience service company.
These facts mean that businesses that design customer experiences and map their clients journey are bound to stay ahead of the game.
I know this to be true. I've been creating and consulting on experience design for over 5 years now and it can impact literally EVERY area of your business.
If you want to create:
  • Better learning experiences
  • Value-packed digital products
  • Online services that delight
  • Comprehensive support processes
...then this is the course you need to take.
I'll show you how to integrate the most relevant design processes with your marketing strategy so you can turn your business from a product-based one into a client-based one.
I'll show you exactly the big and little tweaks you can apply right away to turn strangers into clients and clients into raving fans. Who this course is for:
  • Coaches, consultants, advisors or anyone doing 1-on-1 work
  • Product or service owners
  • Digital creators, Youtubers, podcasters
  • Entrepreneurs, startups owners
  • Freelancers or selling their skills as a service
  • Online course creators
Read More All Levels All Levels product length iconTime: 1.5h

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Instructor Details

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Every marketing skill you need in one place.
iMarket XL is a brand founded by Matt Jensen and Max Stryker whose sole objective is to teach people all the skills involved in the process of creating and running an online business.
With over 120,000 students and 14 online courses, every day we're closer to our goal. With us you can learn essential skills such as how to build your brand from the ground up, how to create a complete and effective Wordpress site to showcase your business to the world and connect with your customers.
You can also learn the fundamentals behind setting up recurring income streams by creating profitable digital products to give you some peace of mind, how to go viral on the most popular social media sites and how to dominate Google with our unique and 5 star complete SEO course.
We create, update and publish more courses each month, so you're never out of the loop when it comes to marketing skills.

Start learning everything you need to improve conversion rates, search engine rankings, sales, traffic and engagement today. In the age of information, content is king.
Since I was 10, I have created digital content. Videos, banners, blog posts, eBooks, guides... But it was not until I was 17 that I began to sell it.
I'm a serial entrepreneur who wandered through every po

Read More

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Reviews

3.7

31 ratings on Udemy

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By Terry H

touching on some new elements of marketing.

By Elisa Begni

non era esattamente quello che cercavo ma è stato comunque interessante

By Margaret Sulapas

It's an amazing entry course to give you an outline of the importance of Customer Experience Design and how to keep it in mind when starting your business or when you already have a business. You can use it basically in anything that requires customer experience whether you are a consultant, app developer or a retailer. This era is all about the customers and this is a helpful course to start with. I am looking forward to the advanced course. Just one thing though, the volume needs some fix towards the end of the course, but all in all, a great presentation by the instructor!

By Michał Wojciechowicz

Everything fine! Nice tips and clear way to explain everything.

By Prad

Yes - from a basics and foundation perspective, it is good so far

By Vikash Ramkhelawon

I was expecting more on the designing of customer journey and experience course.

By Manu Genesteix

Interesting course, especially the end of the course (2/3 to 3/3).

Missed the customer journey map detailed explanations

By Gus B.

It is good structured information all in one place. What can be better is the advice he gave on application. It would be good to have examples, case studies, practical applications etc. How-to videos like this is good, and I will revert back to it when creating my own work, however again it would be good to see real life examples.

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Overall Score : 74 / 100

How to Design Meaningful Client Experiences
Visit course on Udemy Write a review
  • Video Duration: icon 1.5h
  • Price: $34.99
  • Provider: icon Udemy
  • Updated: icon January 2022
  • Level: All Levels All Levels
  • Language: icon English
  • Certificate: icon Yes
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