Continuous Improvement Tools (Udemy.com)

Essential Lean Tools and Techniques for Business Process Improvement, Operational Excellence, and Customer Satisfaction

Created by: Operational Excellence Training

Produced in 2021

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What you will learn

  • Youll know how to add value, eliminate waste, and propel the efficiency of your business model forward with lean value stream mapping and analysis.
  • Youll learn how to implement 6 S methodology to improve workplace morale, safety, and productivity inside a clean, organised, and high-performance environment.
  • Youll understand how to create and execute standard operating procedures for developing reliable and repeatable processes in the safe, timely, and inexpensive manufacture of high quality products and services.
  • Youll know how to employ total productive maintenance (TPM) to improve equipment availability, reliability, and overall effectiveness.
  • Youll discover how to use poka-yoke methodology and devices to identify and prevent potential flaws in the pursuit of a zero-defect and error-free workplace.
  • Youll have the ability to construct and apply a quick changeover and set-up time reduction program thats both profitable and adaptable to on

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Quality Score

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Overall Score : 86 / 100

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Course Description

Without an effective strategy for Continuous Improvement, your business runs the risk of stagnating and falling behind in todays competitive marketplace. Every commercial organisation must consistently strive to improve its products, its services, and its internal processes in order to offer real value and the utmost in customer excellence at all times. Rather than addressing a single system or one specific methodology, continuous improvement revolves around the concept that theres always a better way to accomplish something, whether its based on small, incremental improvements at the level of the individual, or larger, organisation-wide changes in procedure.
Fromworkplaceorganisationandstandardoperatingprocedures,toprocesssynchronisationand quality management, its important that the people involved in improving your companys processes are given the right knowledge, tools, and techniques to successfully implement a systematic approach. In developing a team attitude toward improving quality at all levels, managers and business owners must demonstrate their own commitment by providing the necessary training and support. The methods, skills, and procedures taught in this course will allow you to direct and facilitate improvement in all areas of your business operations, boosting performance in total productive maintenance, changeover and set-up, and production levelling and scheduling through the adoption of practices like value stream mapping, and the principles of poka-yoke.
By completing this course, youll acquire all the valuable and practical skills your business needs to consistently achieve operational excellence and inspire customer delight. Youll learn how to apply both basic and advanced continuous improvement tools to bump up efficiency, as you motivate your personal professional performance alongside that of your companys various functions and departments. This course will also provide you with the up-to-date knowledge and analysis that will make it possible for your company to remain current in the marketplace, while meeting and exceeding customer needs faster and with greater accuracy than the competition.
Who this course is for:
The course is suitable for business owners responsible for improving their business processes.
The course is suitable for professionals involved in the development and improvement of business processes.
The course is suitable for students seeking career in business process management.

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Instructor Details

Operational Excellence Training

About Us
We provide courses and programs related to Industrial Management, Logistics, Transportation, Supply Chain Operations, Manufacturing and Warehouse Management.
Our Expertise
Our team includes instructors with expertise in manufacturing, logistics, operations, and services. All the instructors are international-level professionals, having 15+ years of practice and Masters Degree in their relevant field.
Among other professional recognitions, our instructors are Certified Supply Chain Professionals (CSCP), Certified Lean Six Sigma Black BeltsandCertified in Sales and Operations Planning.
Our Mission
We strive to provide an interactive and engaging learning experience for professionals all around the globe and help them understand and adapt to the requirements of modern management.

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Reviews

4.3

232 total reviews

5 star 4 star 3 star 2 star 1 star
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By NV Prasad on 11/14/2020

Very interesting

By Christopher W Duddy on 9/5/2020

Quite good so far - but manufacture focused. I work in prof services.

By Rachael Weaver on 8/25/2020

This training is easy to follow and very detailed. Being able to download the slides was great.

By Elmira Prentki on 8/13/2020

a lot of bullet points, no scripts to follow up, no case studies.

By Javi Chokaro on 8/2/2020

useful bunch of tools, practical examples included

By Steven Ault on 7/22/2020

It was a good match, much useful information was presented.

By Gabriel Grant on 7/18/2020

Information is of reasonable quality. Presentation could be improved. A bit monotonous and bland.

By Amit Narula on 6/23/2020

This has been a useful course.

By Paula Jeanette Arnold on 6/21/2020

It was a good lead into the basics

By Anna Zawila on 6/16/2020

terrible!

By Rakesh Kumar on 6/8/2020

Not so much logical to implement in any manufacturing industry

By Anirban Bose on 6/6/2020

This course is only suitable for people belonging to manufacturing units. Not designed for service industry. Nowadays BPO/KPO units are very common and courses should also be designed keeping the same in mind. Examples, steps, methods were mostly relevant to factory/manufacturing setups. There were very few relevant sections and it actually does not know "HOW" to do rather focuses on "WHY" doing it and "WHAT" will be the benefit. In the end if we dont know the "how" then in real scenario we will not be able to deliver it. Very disappointed