Quality Management Systems:Management and Control of Quality (Udemy.com)

Learn to Build, Implement, and Sustain a Performance Excellence Culture into Your Organisation

Created by: Operational Excellence Training

Produced in 2021

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What you will learn

  • You will be able to develop, implement, and sustain a performance excellence culture, deliver ever-improving value to your customers, and improve overall organizational effectiveness and capabilities.
  • You will have the ability to apply the basic principles of quality management and performance excellence, increase the effectiveness and efficiency of your processes, and improve the satisfaction of your customers and employees.
  • You will understand the various perspectives from which quality is viewed in order to fully appreciate the role it plays in the many parts of a business organization.
  • You will learn the foundations and principles of the quality management philosophies and frameworks that have had the most impact on quality management practices worldwide.
  • You will have gained the skills to build, develop and sustain an effective quality management and performance excellence culture required to become a world-class organization.
  • You w

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Quality Score

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Overall Score : 86 / 100

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Course Description

While quality isn't a new business concept, quality goods and services do continue to play a key role in generating the reputation that can give your organisation its competitive edge. Consistently offering high quality leads to loyal customers, who can reward your company with positive recommendations that lead to new customers. The Total Quality Management (TQM) approach changed the way businesses look at everything from customers, to human resources, to manufacturing and service processes. Now it's widely recognised that, in order to keep up with the ever-changing conditions and direction of an organisation, all business activities need to incorporate quality principles that function effectively as a system.
This course will teach you the basic principles and applications of quality management and a performance excellence approach to business activities. By examining current methods for organisational performance management, you'll learn the most sustainable ways to deliver increased value to both customers and stakeholders. You'll also discover how to improve personal and organisational learning, and how to increase the overall aptitudes and effectiveness of your business.
Based on practical, real-world expertise, this course is suited to a broad audience that includes both business owners and managers looking to improve procedures, and design quality management projects with a company-wide focus. You'll learn how to develop and implement strategies for excellence that focus on customers' needs. You'll also learn how well-planned performance systems make the most of both people and procedures to sustain excellence, manage the information that leads to good decision-making, and accomplish business goals.
By the end of this course, you'll have a valuable skill set that that will allow you to apply all the principles of quality management and performance excellence to your business. You'll understand the concept of improving procedural efficiencies and outcomes, and you'll know how to create, implement, and maintain a culture of excellence in the workplace that will enable your business to meet goals and change with the times.
Who this course is for:
The course is for beginners and intermediate professionals who want to improve their knowledge and gain the skills to develop and implement quality management system and business excellence thinking in their companies.
The course is for more seasoned professionals who want to improve the overall effectiveness in their companies and deliver improved value to the customers and stakeholders.

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Instructor Details

Operational Excellence Training

About Us
We provide courses and programs related to Industrial Management, Logistics, Transportation, Supply Chain Operations, Manufacturing and Warehouse Management.
Our Expertise
Our team includes instructors with expertise in manufacturing, logistics, operations, and services. All the instructors are international-level professionals, having 15+ years of practice and Masters Degree in their relevant field.
Among other professional recognitions, our instructors are Certified Supply Chain Professionals (CSCP), Certified Lean Six Sigma Black BeltsandCertified in Sales and Operations Planning.
Our Mission
We strive to provide an interactive and engaging learning experience for professionals all around the globe and help them understand and adapt to the requirements of modern management.

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Reviews

4.3

260 total reviews

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By B R Shivaprakash on 10/15/2020

Good for Quality Department people but student basic knowledge about QMS

By Ilaria Baesso on 10/2/2020

It is great to know that all the ideas and experiences developed so far have specific names and a specific order. Everything starts to make much more sense and I can link the theories to direct experience.

By Pablo Luis Torres on 9/26/2020

Very Good Information to be used in my career.

By Esteban Carrillo on 9/25/2020

Pace is a little slow, and the introduction lesson has not invoked excitement about the coarse. Visually, the diagrams aren't too clear, and do not easily present the ideas at hand. Also, audio could be better. There is an ambient humming in the audio that is a little distracting.

By Joseph Ajoke Margaret on 9/14/2020

have been able to learn

By Simeon van Rensburg on 9/10/2020

Great source of information. An eye opener for any novice.

By Ali Rita Ebubechukwu on 9/5/2020

Yes, it is

By Dianne Walsh on 8/19/2020

Very good information.

By Rebecca Connelly on 8/11/2020

The accent is horrible. Why can't we ever get a course that is simply spoken by someone that speaks English?

By Cherala Mallaiah on 7/26/2020

interest to know the Quality functions

By Brian J Sehume on 7/23/2020

excellent

By Turgut UARER on 7/14/2020

Evet