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AI Fundamentals 2026: Safe AI Skills for Work (Udemy.com)

Necessary AI Fundamentals for Employees | AI Security | Prompt Engineering | AI Agents | ChatGPT, Copilot, Claude LLMs

Created by: Michael James

Last updated September 2026

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What you will learn

  • Understand how modern AI and Large Language Models (LLMs) work, including capabilities, limitations, and real-world use cases
  • Understand AI safety, ethics, and responsible use in a professional environment
  • Develop a practical plan to integrate AI into your daily work and long-term skillset
  • Recognize the impact of AI on your role, industry, and future career opportunities
  • Use tools like ChatGPT, Microsoft Copilot, and Claude effectively for daily work tasks
  • Apply structured prompt engineering frameworks to get more accurate, useful, and consistent AI outputs
  • Guide AI through complex tasks using advanced prompting techniques like role prompting, context building, and iteration
  • Identify and avoid common AI mistakes including hallucinations, bias, and low-quality outputs
  • Evaluate and verify AI-generated content using practical frameworks for accuracy and reliability

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Course Description

Right now, you or your employees are using AI to do their jobs.

Whether it is drafting emails, analyzing data, building presentations, writing code, or brainstorming ideas, Generative AI has quickly become the most powerful productivity tool in the modern workplace.

But here is the problem: Most people are using AI… without actually understanding it.

They are relying on tools like ChatGPT, Microsoft Copilot, and Claude…
But they don’t fully understand how these tools work, what their limitations are, or how to use them effectively.

This leads to poor outputs, wasted time, missed opportunities… and in many cases, real business risk.

AI is not just another tool. It is a fundamental shift in how work gets done.

The individuals and organizations who understand it will gain a massive competitive advantage.
Those who don’t risk falling behind.

So the question is…

Is your team actually AI literate?


The Solution: Complete AI Literacy Training for the Modern Workplace

This AI literacy course is designed to give you and your team a complete, practical understanding of AI.

It goes beyond surface-level tutorials and teaches how AI actually works, how to use it effectively, and how to apply it across real business workflows.

This is a comprehensive, all-in-one AI course covering everything from AI fundamentals and prompt engineering… to automation, AI agents, and using AI inside everyday tools.

It is designed for employees, business owners, HR leaders, and training managers who need a structured, scalable way to upskill their workforce in AI.

Whether you are building an AI training curriculum or looking to future-proof your own career, this course provides a clear path forward.


What Your Team Will Learn

This AI course breaks down complex concepts into practical, real-world skills your team can apply immediately.

  • AI Fundamentals & How It Works: Understand modern AI, Large Language Models (LLMs), multimodal AI, and why AI behaves the way it does

  • Capabilities & Limitations of AI: Learn what AI is great at… and where it fails, including hallucinations, context limits, and outdated knowledge

  • Prompt Engineering Mastery: Learn structured prompting frameworks to get better, faster, and more accurate results from AI tools

  • How to Think With AI: Move beyond basic prompts and learn how to guide AI through complex reasoning and workflows

  • AI Safety & Responsible Use: Understand risks, bias, hallucinations, and how to safely use AI in a professional environment

  • Evaluating AI Output: Learn frameworks to verify, fact-check, and improve AI-generated content

  • Custom AI Tools & Agents: Build and use Custom GPTs, AI assistants, and AI agents to extend your capabilities

  • Automation Without Coding: Use tools like N8N to automate repetitive tasks and workflows across your business

  • Vibe Coding & No-Code Development: Create apps, tools, and prototypes without writing traditional code

  • AI in the Workplace: Use AI inside Google Workspace and Microsoft Office for documents, spreadsheets, presentations, and communication

  • Real-World Business Applications: Apply AI to marketing, operations, customer service, analysis, and more


Who This AI Literacy Course Is For

  • All employees who use AI tools like ChatGPT, Copilot, or Claude in their daily work

  • Business Owners who want to stay competitive and leverage AI across their organization

  • HR & L&D Managers building AI training programs or onboarding materials for employees

  • Team Leaders who want to improve productivity while maintaining quality and oversight

  • Professionals who want to future-proof their careers with AI skills

  • Beginners who want a complete, structured introduction to AI from the ground up

Why This AI Literacy Course?

Most AI courses focus on one narrow skill… like prompt engineering or a specific tool.

This course is different.

It is a complete AI literacy program that teaches not just how to use AI… but how to understand it, think with it, and apply it across your work and life.

We combine theory, real-world examples, and hands-on demonstrations so you can immediately put what you learn into practice.

By the end of this course, you or your team will not just be using AI more often…
You will be using it smarter, faster, and more effectively.


Key Topics in this AI Literacy Course:

  • AI literacy & AI fundamentals

  • Generative AI & Large Language Models (LLMs)

  • Prompt engineering & structured prompting

  • AI workflows & productivity systems

  • AI automation tools (N8N, agents, integrations)

  • Custom GPTs & AI assistants

  • AI agents for business

  • Vibe coding & no-code AI development

  • ChatGPT best practices

  • Microsoft Copilot training

  • Claude AI usage

  • Google Workspace AI tools

  • AI hallucinations & limitations

  • AI evaluation & verification frameworks

  • Responsible AI usage & ethics

  • AI bias awareness

  • AI in business operations

  • AI for productivity and efficiency

  • AI career skills & future of work

AI is not optional anymore. It is essential.

Start today and give yourself or your team the knowledge and skills to thrive in the age of AI.

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Instructor Details

Michael James

Hi Michael James here. I'm a UK Business and Leadership Instructor specializing in Agile/Scrum, Data Management and Data Science Leadership.

I've been working with Big Data and sensitive large national datasets for almost 20 years and leading on software development projects.

I've have a BA (Hons) Degree in Business Management.

I really enjoy teaching people the business and leadership skills that have taken me years to acquire.

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Reviews

4.4

640 ratings on Udemy

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By Jillean Durrant-DeRos on 9/21/2026

This course was perfect as it assumes zero AI knowledge and builds from there. The course allows for you to be able to practice the skills learned and develop them accordingly throughout the course. I do wish that the roleplay at the end of the course had more time to answer the questions as I felt like I was rushing through my answers. Also including other countries such as Canadian law on AI would be a benefit as not everyone lives in the EU.

By Val Mullally on 8/17/2026

No visuals appearing - only subtitles on a black background (But my other Udemy courses are showing fine) . Only a AI Assistant on this course -i can't find how to contact the presenters! : (

By Frauke Haenel on 8/12/2026

I selected this course, because it contains a section about the EU AI act and AI safety. Many courses do not cover this. That was helpful for me. Other topics were too basic for me. However, I learned sonmething new and got inspired by the Vibe Coding and Automation Section.

By Prem Kumar r on 8/2/2026

thanking you for an wonderful course it was easy and helpful to learn about the ai and every was easily explained good method of understanding thought well

By Jose Pablo Guerra Betancourt on 7/17/2026

This has been an excellent course that exceeded my expectations in both breadth and practical value. What I particularly liked: Complex AI concepts are explained in a clear and easy-to-understand way. The course combines theory with hands-on demonstrations. It covers the most relevant AI ecosystems, including Google Gemini and Microsoft Copilot. The prompt engineering section provides immediately applicable skills. Important topics such as AI safety, ethics, bias, copyright, and responsible AI use are addressed. Real-world examples show how AI can be used within Word, Excel, PowerPoint, Gmail, Google Docs, and other productivity tools. The progression of the course is well designed, starting with AI fundamentals and gradually moving toward practical workplace applications. By the end, learners gain both confidence and a solid foundation for using AI effectively in their daily work. Recommendation: Highly recommended for professionals, managers, students, and anyone interested in understanding and applying AI in a productive and responsible way.

By Margaret Costello on 7/1/2026

Easy to understand. Going at a good pace. And AI is, so far in this course, what I thought it is. So I'm in a good place at this point.

By Roman Kamlani on 6/29/2026

Awesome and detailed course. My AI knowledge is so much stronger now, just what I needed as I was feeling like I was lagging behind all the AI stuff.

By Jake Watson on 6/29/2026

This is an excellent course for those unfamiliar with AI terminology, its use, and how it works. I feel more informed about this remarkable technology, and I believe the best part of the course is the section that covers how to make effective prompts to LLM's. I can see how making effective prompts could be of great benefit to me in my personal or professional life.

By Valentina on 6/11/2026

I really feel like I undertand what AI is now, and how to get the most out of it. I like the concept of it being a really powerful prediction engine. The agent section and vibe coding sections were brilliant. I'm making so many fun and useful things.

By Faby on 6/10/2026

Such an amazing course. I learned so much about what AI is, different ways to use it and all the AI options like better prompting and vibe coding things. Inspiring

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Overall Score : 88 / 100