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AI at Work: What Every Employee Needs to Know About AI (Udemy.com)

From basics to business use: AI fundamentals, data privacy, risk management, and smarter prompting. Use AI safely today!

Created by: Diogo Alves de Resende

Last updated September 2026

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What you will learn

  • Explain what AI is, where it shows up in daily life, and why it matters in today’s workplace.
  • Recognize common types of bias in AI systems and identify how they can lead to unfair or inaccurate results.
  • Describe how large language models (LLMs) like ChatGPT work, including their strengths, limits, and risks.
  • Apply safe data practices when using AI tools by avoiding leaks of confidential or sensitive information.
  • Use effective prompting techniques (such as examples, roles, and grounding) to get clearer, more reliable outputs from AI.
  • Evaluate AI outputs for errors, hallucinations, and compliance risks, and verify information before acting on it.

How it compares

Against the other 1,210 rated Udemy courses in Business on CourseDuck:

  • Rating4.5 out of 5higher than 46% of them
  • Reviews1,458#363 of 1,211 by number of reviews
  • Length0.7 hoursshorter than 95% of them
  • Last updatedSeptember 2026more recently than 95% of them

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Course Description

AI is no longer just for tech teams.

It’s shaping every part of business.

From HR and finance to sales, customer support, and marketing, tools like ChatGPT and Copilot are changing the way we work.

But with opportunity comes risk: data leaks, compliance issues, and biased or inaccurate outputs.

That’s why every employee needs a clear, practical foundation in how to use AI safely, responsibly, and productively.

AI at Work: What Every Employee Needs to Know About AI is a fast-paced, interactive course designed for non-technical professionals.

In under 30 minutes, learners will:

  • Understand AI fundamentals — what AI is, how it works, and why it matters.

  • Spot risks and bias — recognize when AI outputs are misleading, unfair, or fabricated.

  • Protect company data — follow simple guardrails to avoid leaks, privacy breaches, and compliance failures.

  • Use prompts effectively — apply proven prompting techniques and grounding strategies to get reliable outputs.

  • Evaluate AI results — verify facts and reduce errors before sharing or acting on AI-generated content.

To make learning stick, the course includes:

  • Quizzes to check knowledge after key modules.

  • Practical exercises where learners try out prompts and spot hallucinations.

  • Real-world examples and case studies — from productivity wins to costly AI mistakes.

  • Clear checklists employees can apply immediately in their daily work.

This course is built for employees at all levels and functions, no technical background required.

It’s especially valuable for organizations that want to build AI literacy across the company, reduce compliance risks, and unlock safe productivity gains.

By the end, learners won’t just “know about AI”, they’ll be able to use it confidently as a trusted assistant, not a liability.

Disclaimer #1: This course uses awesome AI.

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Instructor Details

Diogo Alves de Resende

Hi, I’m Diogo Resende, a data scientist, AI educator, course creator, and startup founder.

I believe data, analytics, and AI should feel practical, approachable, and useful, and definitely not intimidating, overly academic, or disconnected from real work. My goal is to help people understand not just how technology works, but how to use it to solve meaningful business problems, build useful projects, and grow their careers.

For more than a decade, I’ve worked at the intersection of data, business, and technology, helping people and companies turn complex problems into practical, data-driven decisions. My background combines hands-on industry experience, business strategy, analytics, machine learning, forecasting, A/B testing, commercial planning, and generative AI.

That mix of technical depth and business context shapes the way I teach. I create learning experiences that are clear, practical, and focused on real outcomes. Over the years, I’ve taught tens of thousands of learners through online courses covering Python, data science, statistics, time series forecasting, RAG, AI agents, and modern AI tools.

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Reviews

4.5

1,458 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Donna Patchin on 9/14/2026

DIDNT KNOW MUCH ABOUT AI. THIS COURSE WAS HELPFUL.I ENJOYED BEING TESTED ALONG THE WAY. DIOGO EXPLAINED IT CLEAR SO EVEN THOSE STARTING OUT CAN UNDERSTAND. THANKS

By Elua Pinto on 8/31/2026

A great introductory course for anyone looking to understand and use AI confidently.

By John S. Mayni on 8/27/2026

An awesome course that was very interesting and well presented. It covered the topics of AI in a praised, concise, and non-technical fashion that is suitable for everyday employees and onboarding. I'm definitely applying it to my work. Overall, I thoroughly enjoyed and loved this course. Thank you!

By Maria Orovecz on 7/3/2026

I found this Udemy course very useful. The content was well structured, easy to follow, and covered the key concepts in a practical way. I particularly liked the hands-on exercises, as they helped reinforce the theory and apply what I learned to real business situations. The FitJourney case study was especially valuable because it encouraged critical thinking about AI adoption, business strategy, and decision-making. Overall, it was a well-designed course with relevant examples and effective learning activities.

By Kristy Cleveland on 6/26/2026

He is clearly knowledgable but is explaining things in ways that are easy to understand. Again the content is very informative, detailed, but also concise. I like his conversational approach to the lecture.

By Rob Hodges on 6/20/2026

I was looking for exactly this. I wanted to know what further training I would need in AI, which starts with a basic understanding of what it is and the definition of basic terms. It gave me that. Now I know I at least need to learn prompt engineering well, before I move on to workflows and eventually AI agents.

By Alison Statton on 6/11/2026

Great overview of how to use AI tools responsibly in a work setting. Provides generic examples of real life situations which can be encountered at work.

By William Hupp on 6/3/2026

The advertisement at the end left a bad taste in my mouth.

By Satara Lamb on 4/27/2026

I completed this course through my employer's Udemy Business software and I Loved it! I know the basics about AI, this course to my knowledge to the next level! I learned a lot and will be recommending the course to my team members.

By Taiwo Osunlana on 4/10/2026

I find the course exceptional from others because it explains the bias and data privacy aspect of AI clearly. More honest and enlightening. For the first time I am seeing AI as a tool!

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Overall Score : 90 / 100