AI Literacy Basics: Applying Generative AI in the Workplace (Udemy.com)
Practical AI for beginners. Learn generative AI tools for your job, no programming or tech background required.
Created by: Nicolle Merrill
Last updated September 2026
What you will learn
- Demonstrate the ability to use at least three generative AI tools relevant to your job function.
- Apply prompt engineering techniques to effectively communicate with AI tools for improved results.
- Develop a strategy for integrating generative AI tools into your daily work routine to enhance productivity.
- Identify at least five practical applications of generative AI in various business functions.
- Evaluate the potential benefits and limitations of implementing generative AI in your role.
- Formulate effective questions and prompts to maximize the utility of generative AI in problem-solving scenarios.
- Adapt existing workflows to incorporate generative AI tools for improved efficiency.
- Articulate the potential impact of generative AI on your industry and career trajectory.
- Communicate the value and limitations of generative AI to both technical and non-technical stakeholders.
How it compares
Against the other 1,210 rated Udemy courses in Business on CourseDuck:
- Rating4.5 out of 5higher than 46% of them
- Reviews18,700#39 of 1,211 by number of reviews
- Length4.8 hourslonger than 68% of them
- Last updatedSeptember 2026more recently than 97% of them
Course Description
Master AI literacy basics with this generative AI for beginners course.
Employers are paying a premium for AI skills. Are you ready to become the go-to AI person in your workplace?
AI can get you a raise. The consulting firm PWC found that "jobs that require AI skills carry up to a 25% wage premium on average, underlining the value of these skills to companies."
This course teaches you how to use AI tools at work.
In this course, you'll:
Build confidence in AI basics and generative AI understanding
Learn to use AI tools effectively in your workplace
Adapt your career for the AI-driven future
Develop an informed opinion on the impact of AI in our workplaces
Why take this course?
Boost your career with in-demand AI skills – no coding required. This course is perfect for:
Professionals looking to enhance productivity with AI
Team leaders wanting to understand AI benefits for their departments
Career changers seeking valuable AI skills for their resume
Anyone curious about AI but intimidated by tech jargon
The details:
In this course, we dive deep into the key topics on everyone's mind:
1. How does generative AI work?
We start with AI basics, breaking down complex concepts like "training a model" into bite-sized, digestible explanations. No snooze-fest here – just the foundational knowledge you need to speak confidently about AI in your workplace.
2. How is generative AI used in the workplace?
Discover real-world AI applications across industries. We go beyond a typical ChatGPT course for beginners here to give you practical ways to use ChatGPT and other generative AI tools in the workplace. You'll learn:
How to evaluate and select AI tools for your role
Practical ways to use ChatGPT (and other AI tools) at work
How to use prompt templates to supercharge your productivity (you get access to over 50+ prompt templates for workplace tasks)
3. What's the impact of generative AI on careers?
We'll explore how AI is reshaping the workplace and answer the big question: Will AI take my job? Spoiler alert: It's complicated.
What sets this course apart?
Up-to-date content on the latest generative AI products
No coding required – we focus on practical applications
Interactive activities to get you hands-on with AI tools and using them for work
Real-world examples across industries
Downloadable resources and cheat sheets
An extended discussion on the ethics and impact of Generative AI
Discussion on the impact of Generative AI on your career
Certificate of completion to showcase your new skills
Who's teaching this AI goodness?
Meet Nicolle Merrill, your AI-literacy guide. A four-time career changer, Nicolle has worn many hats: study abroad advisor, luxury travel writer, global career coach, author, public speaker/trainer, and now Generative AI Product Designer.
When Nicolle started learning about AI in 2018, she had no technical background. She sat through hours of technical YouTube videos trying to make sense of engineering concepts. Eventually, she landed a role as a chatbot designer, combining her love of language with her curiosity about AI. As she continued building AI products, she noticed the lack of training to teach non-technical teams about AI.
Frustrated by boring, overly technical AI courses, Nicolle created Boring AI (plot twist: it's not boring) to make AI literacy accessible for non-techies like her past self.
Why are there so many donuts?
AI branding and visuals are dominated by the same colors and themes: dark blue and neon blue colors, robots and code for visuals. That's boring. So Nicolle took a different approach for her AI branding: bright colors and donuts, which is the opposite of how AI is portrayed normally. All of Nicolle's courses include pictures of donuts and references to donuts when demo'ing concepts. A side effect of taking Nicolle's courses is that many students are hungry for donuts afterwards.
Recent feedback:
"Informative and highly motivating."
"I thought AI was just marketing hype. Now I know all the ways I can use it. Thank you!"
"Very insightful session. Hopefully you'll offer similar sessions in the near future."
Ready to embrace your curiosity?
Investing in your AI literacy isn't just about keeping up – it's about getting ahead. This course is designed to make you the go-to AI person in your workplace, opening doors to exciting opportunities and career potential.
Stay curious!
Instructor Details
- 4.5 Rating
18,700 Reviews
Nicolle Merrill
When I first learned about AI, I was completely lost. It was 2017 and everything was made for engineers and data scientists. I was not either of those things and all the content was boring, jargon-filled, and mostly not useful. I swore that if I ever learned AI well enough to teach it to people, I'd make it far more interesting.
So here we are! I spent 8 years building enterprise AI products in HR, FinTech, and DevOps, where I worked as a conversational AI designer and later, a prompt engineer. Then I decided to launch my own training firm, Boring AI, specifically for teaching AI skills to non-technical learners. Since 2023, I've taught over 45,000 people across 20+ countries.
My goal is to help you learn AI without needing a technical background or boring you to death. My teaching style is hands-on, beginner-friendly, and most importantly jargon-free. My training focuses on real-world practice rather than theory so you can quickly apply what you learn. You're not going to get the history of ML or transformers. I'm not going to give you the hype either.
Instead, I'll teach you the applied AI skills and approaches that keep you up-to-date in a rapidly changing workplace.
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Reviews
By Jesus Munoz Ramirez on 9/16/2026
I am really looking forward to making the best of this course, of all the courses I've taken as a TCS member of staff this is by far the most important, fascination, challenging and up to the times. I really want to make the most of it. Thanks TCS. Please I would appreciate it if the course is kept available to review it afterwards whenever I need.
By Ricardo Mohan on 8/6/2026
I gave this course 4.5 out of 5 because it provides a clear, practical, and beginner-friendly introduction to generative AI in the workplace. The examples, demonstrations, and activities make the topics easy to understand and apply in real work situations. I especially appreciated the attention given to prompting, privacy, limitations, ethics, and responsible AI use. I did not give a full 5 out of 5 because some parts remain quite general, and the fast development of AI means that certain examples and tools may become outdated quickly.
By Suvarna Arun Arondekar on 8/4/2026
The instructor explains concepts so clearly that even complete beginners with no prior experience in ChatGPT or Gemini can easily understand. The sessions, breaks down topics effortlessly, making it easy for first-time AI users to understand through detailed step-by-step examples.
By Imran Khan J on 8/1/2026
The AI sessions were really good, and I am very happy with them. The sessions were informative and helped me gain a better understanding of AI. I really appreciate the knowledge and insights shared during the sessions.
By Tonya Farling on 7/31/2026
This was an amazing course. Very informative and the presenter was excellent. The pace was great and presented at a level that even non technical people can understand and get through. The activities were wonderful! Thank you.
By Sherry Ann Santos on 7/13/2026
The training was clear, informative, and helped me better understand AI concepts, its practical applications, and the importance of using AI responsibly. It increased my confidence in using AI effectively in my work.
By Andrea Marino on 6/25/2026
Chiedo scusa, ma se non ho capito male io come impostarlo, il corso è in inglese e di conseguneza non si riesce a comprendere bene, concetti così strutturati, nella lingua più "economica e scadente" che esiste al mondo: l'inglese !
By Daniel Dabrieo on 5/29/2026
This is a really great course that introduces the topics and gives you a great view of the landscape of AI. It's not rah-rah. It's realistic and shows you around, giving you a survey of tools, the level of complexity of the environment, and the pitfalls of assuming that everything can just be handed over to robots.
By AKSHAY CHAMPANERKAR on 5/1/2026
An excellent and highly insightful session on the use of AI. The instructor explained the concepts with great clarity and practical relevance, making it easy to understand how AI can improve productivity, efficiency, and decision-making in professional tasks. Truly an engaging and impactful learning experience. Thank you.
By Johanna Cary on 4/24/2026
Such a great understanding, playful and lively presentation. Data is broken down and is easy to use. I love the assignments and prompts. While some resources did require paid accounts i was still able to get the idea regardless.
Quality Score
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Overall Score : 90 / 100






