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Almas Soni Courses
Aviation: Airline Customer Service Course: Aviation Industry
4.6 (632 Reviews)
Provider: Udemy
Time: 2.2h- 2020
$11.99
Visit
Aviation: Airline Ticketing OR Reservation Course
3.9 (241 Reviews)
- Provider: Udemy
- Time: 1.9h
- 2020
$29.99
Visit
Most Recent Review
Taking the Aviation: Airline Customer Service Course was a valuable learning experience. The course helped me strengthen my understanding of customer service in the aviation industry, including effective communication, professionalism, problem-solving, and how to respond to different customer needs. I was able to relate many of the lessons to my own experience working in Ground Transportation at DFW International Airport. Every day, I interact with travelers and assist guests with questions, directions, transportation needs, and unexpected situations. The course reinforced the importance of remaining patient, respectful, knowledgeable, and professional, especially when assisting customers who may be stressed or unfamiliar with the airport. Overall, this course helped me improve my customer service skills and reminded me that creating a positive customer experience is an important part of providing excellent service in the aviation industry.
- Review by Nerissa Hidalgo on Aviation: Airline Customer Service Course: Aviation Industry
Instructor Bio
Almas Soni has a degree in MBA- HR and has Trainer certificate from National Skill Development Corporation- Aerospace and Aviation Sector Skill Council- Govt. of India, Her management skills along with through knowledge of grooming standards required in the Aviation,Travel & Hospitality industry.will make you prepared for interviews in diffrent industry.
Almas Soni has experience of more than 10 years in delivering Training, her entrepreneurship skills will raise your level of Confidence to stand up for any challenges you might face in your job, her specific training sessions as per the Industry grooming standards will completely modify yourself to a candidate whom all companies’ HR will find irresistible to hire.
