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UdemyBusinessPaid courseAll LevelsCertificate

Building Trusted Relationships in Business (Udemy.com)

Develop questioning and listening skills, understand body language and personality styles plus confidence under pressure

Created by: Nicky & Liz The Marketing Menu

Last updated April 2018

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What you will learn

  • To develop the skills needed to build business relationships
  • Value how to use active and mindful listening, and appreciate when and how to adopt different techniques
  • Know more about ourselves, and how we can change the way we relate to other people
  • Handle uncomfortable situations and deal with them confidently
  • Appreciate how we can identify personality styles for mutual benefit
  • Appreciate how to understand basic body language

How it compares

Against the other 1,210 rated Udemy courses in Business on CourseDuck:

  • Rating4.5 out of 5higher than 46% of them
  • Reviews40#1,190 of 1,211 by number of reviews
  • Length2.1 hoursshorter than 62% of them
  • Last updatedApril 2018earlier than 93% of them

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Course Description

This course will help you develop better relationships through active listening and effective questioning techniques. We also look at how body language plays a vital role in understanding how well we are communicating. Finally, we all need tact at difficult times so how do we best convey this especially if we are feeling under pressure ourselves. The course provides you with a logical structure, guidelines, tips and practical exercises to help you develop and hone your skills.

The second section considers how to value personality styles to build rapport with those we believe different to ourselves so that we can empower others and work with everyone's strengths in mind.

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Instructor Details

Nicky & Liz The Marketing Menu

Welcome to a fresh UK business marketing training platform

Jargon-free training for ambitious businesses in how to get more customers and make more money by providing the necessary ingredients to market business more efficiently.

As two marketing professionals with over 40  years combined experience, who have grown our own businesses, we now share our practical experience with anyone wishing to learn how to best position their business in an ever-competitive marketplace.

Marketing a business requires a 360 approach that covers traditional marketing principles, sales navigation, customer care and business understanding.

Designed to support business owners, educators, entrepreneurs and solopreneurs in the steps to achieve robust and sustainable marketing activity, the insight, learning and advice you receive from all of our courses will be up-to-date and relevant to each key business area.

Delivered in a friendly, easy-to-follow and common sense style, we ensure time and effort learning effective marketing techniques will be well spent, leaving you free to concentrate on what you’re good at; building a successful business!

Online Bite-sized Training Courses: Underpinned by common sense principles to help you grow your business. 

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Reviews

4.5

40 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Ajay Sharma on 7/29/2024

Presentations is not good only lengthy theory is in course.

By Evelina on 12/20/2023

It helps me a lot to to enhance my communication skills. As a PM, communicating difficult situations it is a daily thing. It is great to have a tool that makes it less stressful.

By Mary F Darre on 10/30/2023

Yes and thank you.

By Jill Blackwell on 9/19/2023

Instructor did a good job of explaining how to ask effective questions.

By Tom Nakano on 10/12/2020

Very nice course with good tips to build business and personal relationships. It is shown in a paced manner and with practical examples.

By Veronica Smith on 6/21/2019

Found the modules on Effective listening, tact and Personality styles very insightful and useful

By Kerishma Malik on 6/11/2018

Generic information which can be found with a google search.

By Li Cheng on 12/15/2024

By Girish Jamakhandi on 4/14/2023

Showing all 9 reviews on CourseDuck

Read all 40 reviews on Udemy

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Quality Score

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Overall Score : 90 / 100