Case Management Training 101| Basics of Case Management (Udemy.com)
Training for non-clinical case managers
Created by: CM Training LLC
Last updated June 2021
What you will learn
- students will learn the basics of case management for case managers
How it compares
Against the other 1,210 rated Udemy courses in Business on CourseDuck:
- Rating4.2 out of 5higher than 9% of them
- Reviews356#757 of 1,211 by number of reviews
- Length0.5 hoursshorter than 99% of them
- Last updatedJune 2021earlier than 85% of them
Course Description
Training course educates case managers on the fundamentals of case management. This course enhances the skills of case managers. Case managers will learn case management definitions, skills, and functions of a case manager. Case manager will understand the various case manager occuptation, and education needed to begin your career as a case manager in human services.
Instructor Details
- 4.2 Rating
356 Reviews
CM Training LLC
CM Training, LLC was founded in 2017 , CM Training, LLC is a consulting company operating in Baltimore, Maryland. CM Training, LLC provides training and consulting in the area of human service training to providers, professionals, and college students. CM Training, LLC also provides consulting to organizations looking to improve the quality of work for their staff in order to improve services to their clients in the community.
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Reviews
By Udemy User on 6/4/2025
Excellent teaching about the overview of Case Management! I'm excited to learn more and to be equipped to help the members of my community.
By Keochi Black on 3/18/2024
I learned something new in this course although i do know half of this already, being a single mother of 2 and needing help, i will say most of these resources did come in handy!
By Christie Bestvater on 10/31/2023
It’s okay. It’s very very basic, a lot of it common sense. However, I think this course should not be on here simply because of the audio quality. A course with such bad audio quality needs to be fixed before uploading it to a site like Udemy and having people pay.
By Kofi Gillis on 6/6/2023
The course is informative on a basic level but the presentation style and the audio of the lecturer is subpar. The slides are just pictures with paragraphs (dull and unengaging) and the audio levelling is inconsistent (loud in some moments, quiet in others). I put the speed higher to get through the course without becoming annoyed or distracted.
By Monica Ferguson on 5/22/2023
I am a nurse and recently obtained a degree in Criminal justice. This was very useful for me, learning more about services, and resources available for clients.
By Kodie Wynn Loiler on 2/16/2023
The instructor provided a general understanding of the responsibilities of a case manager. As far as critics of this course go, I wish she hadn't included in the resources section whether the organization provides the places you can contact or whether it's something you have to research yourself. If it's something we have to research ourselves, how would we go about that? What criteria do these resources have to beat in order for us to refer clients to them? Lastly, I wish he expanded more on ethics. Or where we could go to learn more about the ethics of a case manager. As this is something heavily listed in a lot of case management employment application requirements is having knowledge about the ethics of case management. I'm coming from a psychology dthree and I know that ethics are different depending on the profession so I would have liked more knowledge on this issue or a recommendation on where to go to find out more like a book or another course.
By Kiesha Williams on 1/5/2023
Yes it was able to give me the ground work on who a case manager is and what their roles and responsibilities are in that position.
By Loyal Faith on 8/31/2022
The course was excellent and very informative. The audio issues were only obstacle of hearing the details. The slide show was well done.
By Anthony Almarales on 5/3/2022
So far it's good but the audio could be better. I would recommend redoing the audio since it's blurry and inconsistent with volume levels at times which is kind of jarring. But the visuals and the instructor are very good.
By Madlin Eva Edmonds on 8/28/2020
This class was very informative and the instructor very knowledgeable. This class allowed me to obtain concrete guidelines for case management and allowed me to complete the training at my convenience. Thank you! I can't download the completion certificate.
Quality Score
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Overall Score : 84 / 100







