CHANGE MANAGEMENT FOR ORGANIZATIONS: Drive Strategic Results (Udemy.com)

I don't think the AI role play is effective, nor the fact that you have people who have not passed this course providing feedback on others submissions. The submissions were also clearly mostly created using AI.

Great to see the clear content, and easy material to digest, exercises are very helpful and challenge real life experiences , all the tools provided are great ! Many thanks

the course helps me to understand what is the change management, and how its different than project management, objectives perspective and human perspective.

The pace of the course is good, and the information and amount of detail presented is adequate for each module. As the material is very focused, this puts the onus on the learner to make sure they are paying attention all the time. A lot of the questions in the pop quizzes and the final assessments are negative, asking the learner to identify which item "is not part of". I find this to be a counter-productive tool to learning and would suggest replacing these questions with something else.

I like the AI role playing because it forces me to synthesize and explain the information instead of just listening and reading and thinking i know it.

I enjoyed this course. It was very beneficial for me to understand how I can help my customers in managing the changes in their environments to encourage adoption of our Secure Signing Solution that we deliver.

This course was an excellent match for my learning goals. I wanted to strengthen my understanding of Change Management concepts and gain practical experience in handling real-world change scenarios. The role-play exercises were particularly valuable because they allowed me to practice stakeholder engagement, communication planning, resistance management, sustainability planning, and leadership alignment in realistic situations. I appreciated how the course focused not only on theory but also on applying Change Management principles through interactive conversations and decision-making exercises. The scenarios involving communication strategies, cultural change, stakeholder management, and sustaining organizational change helped me develop confidence in approaching complex transformation initiatives. As someone with experience in IT operations and process management, I found the course highly relevant and practical. It provided useful frameworks that I can apply in future Change Management, ITSM, and organizational transformation projects. Overall, I would recommend this course to professionals looking to build both foundational knowledge and practical Change Management skills

I believe this training was well thought out and conveyed the necessary information. My only issue was it kept freezing and took longer than it should have.

It was a good fit. I frequently engage with teams that are responsible for onboarding new clients. This includes my involvement as the project gets closer to handoff for ongoing support.

In my organisation, we recently transitioned from manual and spreadsheet-based working papers to a fully automated Audit Management System. While the system significantly improved efficiency, documentation tracking, and review processes, the main challenge was human resistance - especially among some senior auditors who were less comfortable with technology. I have taken this short course in Change Management to better understand how to support this transition. The course is helping me appreciate that change is not just about systems, but about people. I learned that the expectation of customers and vendors drives change. I have also leant the importance of stakeholder engagement, communication, and phased implementation. From my personal experience, I applied the following: 1. Empathy and active listening – I engaged senior colleagues to understand their concerns, which were mainly fear of making errors and losing competence. 2. Practical support – Instead of overwhelming them with technical jargon, I organized small peer-learning sessions and demonstrated how the system actually reduced workload. 3. Quick wins – I encouraged them to start with simple modules, such as uploading working papers, before progressing to complex workflow approvals. 4. Positive reinforcement – I acknowledged progress publicly during team meetings to build confidence. The key lesson for me was that successful change management requires patience, communication, and leadership by example. Technology adoption is less about age and more about confidence and support.

Provides an overview and basic understanding of change management in a concise and informative way.

This is a highly recommended course for the Change Management for senior management staff .... easy, to the point, very professional and extremely useful
I enjoyed !