CipherDev Labs Courses
Customer Experience (CX) in Industry 4.0
4.5 (7,340 Reviews)
Provider: Udemy
Time: 18.3h- 2026
$11.99
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Most Recent Review
Muy importante conocer este tema sobre conseguir nuevos clientes, y retener los que ya existen en la compañía, y como con medición se puede calificar a los clientes más eficientes y contentos con la atención que se les brinda cada día.
- Review by Candelaria Copete on Customer Experience (CX) in Industry 4.0
Instructor Bio
CipherDev Labs™ is a business which focuses on providing Digital Transformation and Industry 4.0 Consulting services including formulating Digital Transformation Strategy, enhancing Customer Experience and Business Process Re-engineering.
Our 'CipherDev Labs™ Learn' platform focusses on accelerating the growth and learning of Digital Transformation and Industry 4.0 is transforming businesses from a variety of industries from Customer Experience (CX) to Agriculture to Maritime to Construction and much more.
OUR INSTRUCTORS:
1. Deshan Kuruvita - Aratchy
* M. Sc. (Technology Management) - 2020 - Distinction - Staffordshire University, UK
* B. Sc. (Applied Information Technology) - 2017 - First Class Honours - Staffordshire University, UK
Hi, I'm Deshan, the Founder and CEO from CipherDev Labs™. I started teaching on Udemy in June 2019 as a fun project until I was retrenched from my corporate job in July 2020 during the Covid-19 Pandemic. Working as a 'Business Analyst' in my corporate job, opened my eyes to the gaps between businesses and Digital Transformation initiatives.
I've been a full-time entrepreneur ever since focussing on growing CipherDev Labs™ to be a world-class provider in Digital Transformation and Industry 4.0 Consulting.
My master's degree thesis project on a blockchain technology framework to improve the performance of Fresh Produce Supply Chains in Sri Lanka was considered as the "Best Innovative Technology Framework" at the SLASSCOM (Sri Lanka Association for Services and Software Companies) Innovation Awards in 2019.
Feel free to connect!
2. Ellisha Rajendran
* M. B. A. (Staffordshire University - UK) - 2024 - 2026
* Bachelors in Chemical Engineering (Honors) - Monash University, Malaysia

