Customer-Centric IT Strategy

( 32 Reviews )

Created by: Alex Cowan

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Overall Score : 90 / 100

Course Description

Now more than ever, corporations are investing heavily in IT. The quality of these investments affect the daily work of millions, yet it's not uncommon to see industry surveys where the failure rates for IT projects is over 50%. It's possible to do better and it's possible to do so consistently. In this two-week course, we'll step through major challenges within corporate IT and how to address them with the disciplined use of design thinking, Lean Startup, and agile as a team framework. By the end of this course, you'll be able to: Use the Business Model Canvas to focus your company strategy and facilitate buy-in from stakeholdersTranslate your work on the Canvas to specific charters in ITRapidly prototype strategically-aligned processes for implementation within your IT infrastructurePlease Note: This is a short-form course two weeks in duration.

Time: 6h

Instructor Details

Alex Cowan

4.5 Rating
32 Reviews

Agile Development Specialization Overview https://www.youtube.com/embed/3vDYoYxUDQw? Coursera Courses The Agile Development Specialization, a 5-course series including: Getting Started: Agile Meets Design Thinking Running Valuable Design Sprints Managing an Agile Team Running Experiments with Agile Agile Development Capstone graphy Alex Cowan has been an entrepreneur (5x) and an intrapreneur (1x). He's currently on the faculty at UVA Darden where he focuses on digital innovation, teaching two courses: Software Design and Software Development. He's also an active advisor to companies on new product and venture creation. Prior to Darden, he was founder and CTO of Leonid Systems, which was acquired by BroadSoft (NASDAQ: BSFT). His Venture Design framework is widely used by practitioners and instructors for creating new products in agile environments.

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4.5

32 total reviews

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By Konstantin V on 16-Nov-19

This course is good to get an understanding about how to plan development of enterprise software in alignment with company's business strategy. Good observation of business model canvas framework and good linkage to particular user stories.However, this course has nothing to do with IT STRATEGY mentioned in its title. It is particularly focused on ENTERPRISE SOFTWARE DEVELOPMENT. Content of the course does not touch true strategic topics critical for IT division - infrastructure strategy, sourcing strategy, IT organization model, financing, definition of AS-IS and TO-BE states, roadmap development, program and projects management. All these point, according to the course title, were expected to be shown through "customer-centric" prism. None of these point was covered unfortunately.

By Michel on 24-Mar-18

Absolutely shallow course, very disappointing. Two week course, where the first week goes through a high level business strategy framework without connecting it properly to IT - and the second week discusses process modelling (what does that have to do with an IT Strategy?). Very deceptive course name...

By LIU S G on 2-Oct-18

simple and easy to digest

By Supriyadi S on 26-Sep-19

good course

By Opeyemi O on 24-Sep-19

Very educative...a must try for all

By shlok r s on 29-Oct-18

This is really an amazing course.

By Wouter D on 30-Mar-18

Good clear lectures, the test could be more challenging.

By Monib S on 1-Sep-18

Highly insightful and relevant content presented so well ,Meaningful quiz and questions enrich the learning experience

By Sachin B on 20-Jan-19

This course gives you a good example of Business model canvas, how things really work. Also it shows a fair importance of how Design and Validation plays a vital role in overall IT Strategy, would appreciate if this was can be elaborated with easy and specific examples for new learners. However overall its a good platform to understand key IT metrics and Process improvement chain to help better plan IT Strategy for your firm.

By Serkan U on 29-Oct-19