Emotional Intelligence: How To Influence People & Businesses (Udemy.com)

Hello Serah, The verbal content was good, the pop-up/on-screen captions have room for improvement as it seemed like the application used is one of those voice transcription devices that is rather imperfect. There are multiple instances where what you are saying doesn't match the on-screen dialogue box. Examples were the on-screen mixing up when you said Intra-personal vs. Inter-personal; when you stated "Worry Buster" - the on-screen showed Water Buster and on the next screen Warrior Buster. When you said, "...again things" the on-screen showed "arcane things". When you said "Equals", the on-screen presentation was showing "EQUASS". All of these errors may have been due to your accent; but either way recommend another round of edits as all these discrepancies are a distraction to your presentation. Lastly, a spellchecker won't catch a mistake in words if the word it's checking is another legitimate word. In the course description, in the last paragraph it reads: "You will grow as a person as you identify, nature and strengthen..." I believe what you meant to state there is: "You will grow as a person as you identify, nurture and strengthen..."

The Emotional Intelligence course taught by Serah Lister was outstanding. The lessons encouraged me to want to do more of start thinking outside the box. She presented different strategies for being an active listener, coaching others through respect and validating people. It was easy to listen to and follow Serah. It was like for me hearing a church sermons because she honed in on things that I feel are crucial to establishing ways to keep harmony among those you are working with as a team. Displaying empathy and not being judgmental helps to build rapport and trust with those who follow and depend on you for guidance. Being humble and showing confidence of your abilities can be a game changer because others can see that as meek and lowly personality. Proud and brassy people can always present unwanted challenges. We should strive for raising our Emotional Intelligence because there are remarkable benefits that are life changers when it is utilized in the correct ways to influence and help better others and ourselves. Thank you.

Emotional Intelligence is overall a weakness of mine, and Serah did a fantastic job of making it easy to understand, with a depth that is useful to get me on the path towards learning more about the topic. I'll also say I'm not usually a note-taker, and I took 12 pages worth of notes. Very good job!

I started taking this course with low expectations (I had only given three stars), but as I took the course, I understood the reasons for many of my mistakes in relating to others. Emotions are part of all of us, and it is true, they determine the result of our relationships. This course allows you to understand how the outcome of a relationship is influenced by what we feel as feelings, and how to manage emotions to get relationships on the right track, through a framework that works.

The course was very helpful. Many of the topics discussed most of us do without thinking about it. Thinking about it and being intentional helps focus and hone these EI skills. I like that the course was broken down into many short videos as it made it easy to jump in and out when I had 10-15 minutes of free time. It also made it easy to rewatch specific parts.

It was a pleasure to listen to Serah Lister. The Teacher of the last course I took had a really bad accent and talked much too fast. This course here was very convenient to follow. I also liked the structure and the information I got in the course and I am sure it will be valuable for my work (HR).

I love how she can deliver this course with a simple language that is easy to understood, this course covers a huge amount of information of physcology book and squeeze it into the information that easy to absorb, so the total of 1,5 hours of course is really engaging and not boring at all. althought at some parts of this course it's not very practical to implement it in your daily life, maybe more use cases should be added in to this course

Great

The lectures were highly educative and the instructor was exclusively amazing in her ability in communicating her points.

A broad definition of EQ gave me the understanding that feelings, emotions, words and body language are critical to succeeding and attaining the peak in choosing career. It is a departure from the belief that it all depends on academic alifications.

It was quite revealing and straight forward with little unnecessary semantics. The instructor did a good job of making herself understandable.

AMAZING!!!
This course is very good and should continue because it addressed salient issues to becoming a better me. It didn't only show me but also help me achieve my set goals. Wow!it was quite engaging & production quality was also superb. thank you