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Executive Diploma in Operations Management (Udemy.com)

MTF Institute Executive Program in Operations Management, Operation Leadership, Management Skills, Process Building

Created by: MTF Institute of Management

Last updated October 2025

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What you will learn

  • Operational management
  • Forms and methods of OM
  • Tasks of operational management
  • Forecasting and planning in operational management
  • Control systems
  • Operational risk management
  • Kanban, Poka Yoke, Conveyor system, TPS
  • Business Fundamentals
  • MBA preparing and curriculum
  • Business management
  • Management Skills
  • Leadership
  • Manager Training

How it compares

Against the other 1,210 rated Udemy courses in Business on CourseDuck:

  • Rating4.4 out of 5higher than 27% of them
  • Reviews1,128#423 of 1,211 by number of reviews
  • Length3.8 hourslonger than 60% of them
  • Last updatedOctober 2025more recently than 51% of them

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Course Description

Welcome to program: Executive Diploma in Operations Management

Course provided by MTF Institute of Management, Technology and Finance

MTF is the global educational and research institute with HQ at Lisbon, Portugal, focused on business & professional hybrid (on-campus and online) education at areas: Business & Administration, Science & Technology, Banking & Finance.

MTF R&D center focused on research activities at areas: Artificial Intelligence, Machine Learning, Data Science, Big Data, WEB3, Blockchain, Cryptocurrency & Digital Assets, Metaverses, Digital Transformation, Fintech, Electronic Commerce, Internet of Things.

MTF is the official partner of: IBM, Intel, Microsoft, member of the Portuguese Chamber of Commerce and Industry.

MTF is present in 208 countries and has been chosen by more than 380,000 students.


Course Author:

Mr. Joao Martins is seasoned manager and entrepreneur, with over 30 years’ experience in top management positions in the telecommunications and IT sectors. Starting in an academic environment, where he obtained his PhD in Engineering and an MBA at Universidade Nova de Lisboa, quickly evolved to C-suite positions in the corporate environment, both in large corporations and in start-ups.

He is currently a director and start-up shareholder in an IT integrator in Lisbon, focused on cybersecurity. With a passion for education, he also an invited Professor at Nova Information Management School, teaching Knowledge Management and Financial Analysis to graduate and undergraduate students.


You will know about: what is operational management and why is it important; what kind of methods, approaches and systems OM has, what is risk in OM; how to forecast and plan in OM; tasks and types of OM; what are the Kanban, Poka Yoke, Toyota Production System, Lean management, Six sigma, Conveyor system and Economies of scope


After finishing a course you will get: key knowledge about operational and production management, how to manage systems in operational management and how to use it effectively and convenient


Course Plan:

1. About the course, topic and author

2. Operational management and its history, forms and methods of production management

3. Tasks and types of operational management, development of production plan

4. Forecasting and planning

5. Control and quality systems

6. Operational risk management

7. Methods and approaches

8. Economies of scope

9. Kanban and Poka Yoke


This online course is designed for beginners and for the ones who already have an experience in management, and, of course, for anyone who is interested in management or has their own production business. This course is effective not only for managers, but also for the CEOs, heads, etc.


This course contains basic and academic knowledge, types, methods, principles of operational management. Also, here you can find and get to know important systems and approaches, such as Lean management, Six Sigma, Toyota Production System and other interesting topics. In addition, you will learn different instruments and methods to manage production management.


Course Full Description

The Executive Diploma in Operations Management is designed to provide professionals with the knowledge and skills necessary to excel in the field of operations management. This comprehensive course covers key concepts, strategies, and tools used in managing and optimizing business operations. From planning and forecasting to risk management and quality control, participants will gain a deep understanding of the principles and practices that drive operational excellence. The course also explores the role of operations management in leadership, management consulting, and career advancement. Whether you're an aspiring manager, a seasoned professional, or an MBA candidate, this course will equip you with the essential skills needed to thrive in the dynamic world of operations management.


Introduction to Operations Management

  • Understanding the role of operations management in organizations

  • Key concepts, theories, and frameworks in operations management

  • Aligning operations strategy with business objectives

  • The impact of operations management on overall organizational performance


Planning, Forecasting, Controlling, and Quality

  • Strategic planning and tactical decision-making in operations management

  • Demand forecasting techniques and their application

  • Quality management principles, tools, and techniques


Risk Management

  • Identifying and assessing risks in operations

  • Developing risk mitigation strategies


Methods and Approaches

  • Business process reengineering and optimization techniques


Economy of Scope and Scale

  • Understanding economies of scale and scope in operations

  • Cost reduction strategies and efficiency improvements


Tools Examples: Kanban

  • Introduction to Kanban as a visual management tool


Tools Examples: Poka Yoke

  • Understanding Poka Yoke (mistake-proofing) concepts


Importance of Operations Management in Career Building:

Operations management plays a vital role in building a successful career in various fields, including leadership, management, MBA preparation, management consulting, and more. Here are some key reasons why a strong foundation in operations management is crucial for career growth:


  1. Leadership and Management Skills: Operations management equips professionals with essential leadership and management skills. It teaches individuals how to plan, organize, and control resources efficiently, making them effective leaders and managers in any organizational setting.

  2. Business Fundamentals: Operations management provides a deep understanding of the fundamental principles that drive business operations. This knowledge is invaluable for professionals seeking to make strategic decisions, optimize processes, and drive overall business performance.

  3. Project Management: Operations management encompasses project management principles and techniques. By mastering these skills, professionals can successfully execute projects, meet deadlines, manage resources, and deliver high-quality results, making them valuable assets to any organization.

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Instructor Details

MTF Institute of Management

MTF Institute of Management, Technology & Finance


MTF Institute is a global educational and research institute headquartered in Lisbon, Portugal. We offer hybrid business and professional education in the areas of Business and Management, Science and Technology, and Banking and Finance.

MTF Institute R&D Center conducts research in Artificial Intelligence, Machine Learning, Data Science, Big Data, Web3, Blockchain, Cryptocurrency and Digital Assets, the Metaverse, Digital Transformation, Fintech, E-commerce, and the Internet of Things.

MTF Institute is an official partner of Deloitte, IBM, Intel, and Microsoft, and is a member of the Portuguese Chamber of Commerce and Industry and the Union of Trade and Services Associations of Lisbon.

MTF Institute has a global presence across 216 countries and territories and has been chosen by over 1 million students.


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Reviews

4.4

1,128 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Bryan O. Tucker Bronson on 6/2/2026

This is an essential course to take, in your business administration journey. Plenty of up to date resources to download and refer back to when needed. Another great course from MTF

By Christian Kiasso on 5/10/2025

Operation management which involves overseeing the day-to-day activities within a business that directly contribute to the production of goods or services. This includes managing workflows, resources, and personnel to ensure efficient and effective output. Benefits of Studying This Course By studying this course, I can expect to gain skills and knowledge that will enable me to: • Optimize operational processes. • Improve productivity. • Enhance quality control. • Effectively manage resources. • Streamline workflows. • Boost overall efficiency within a production or service environment.

By JUAN MANUEL GARCIA SANCHEZ on 5/8/2025

This diploma covers the basics of the operations management. It may look theoretical but, when needed in the real-life scenario in the organization, it provides the pathway to apply methods, framework and practical actions. As administrator or manager, the techniques shown in this course lead to a formal implementation. Reccomended for employees with few or no operations knowledge.

By Yerosan Feyissa Keneni on 12/14/2024

Thanks for giving me this incredible opportunity to get the new skills and knowledge from Udemy online free courses. But it has no certificate. How can I get it?

By Lydia Azide on 7/15/2024

I honestly didnt expect so much from this course, but I was wrong. It is very impactful and I learnt a lot from it. The course is rich and very explanatory

By Christine Joy Dagatan on 7/7/2024

Yes however, closed captions would be very helpful. I have difficulty in hearing so whenever I watch videos (lessons, movies, series etc) I need subtitles. It's very informative but accessibility wise, it needs improvement.

By Andrey Gozman on 5/23/2024

Course Review: Disappointing Learning Experience I recently completed a course where my expectations were far from met. Unfortunately, the instructor's teaching style was not conducive to a productive learning environment. The primary issue was that the teacher predominantly read directly from the slides without offering additional explanations or examples. As a student, I found this approach unengaging and unhelpful. Reading from slides alone does not facilitate a deeper understanding of the material. The lack of supplementary information and practical examples left many concepts unclear and challenging to grasp. The course felt like a formality rather than an opportunity for meaningful learning. In a practical course, I expect the instructor to elaborate on the slide content, provide real-world examples, and engage with students to ensure comprehension. Unfortunately, this was not the case. As it was presented, the course could have been replaced by simply distributing the slides to read independently, saving everyone's time. Overall, this course did not meet my expectations, and I would not recommend it to others seeking a thorough and engaging learning experience. I hope future course iterations will incorporate more interactive and explanatory teaching methods.

By Geraldy Kianta on 3/1/2024

This is from the perspective of someone very new to operation management. The course is eye-opening. Operation is a practical process so when you enter this course do so with expectations of new idea/knowledge/inspiration that can be drawn from the theories provided here to be later suited according to your needs in real life. Don't expect instant solution! For the providers of this course, please consider adding captions in your video. Not all of us are native English speaker and in studying something theoretical like this I myself prefer to immediately know the content discussed through written words; listening and processing new information at the same time is difficult. Thank you!

By PAGRIAN NG'ONA on 2/8/2024

This program was so educative in a way that it explained the real things about operation management and it helps understand and to give strategies on how best organization operations can be handled.

By S M Saad Uddin on 10/30/2023

The course is good but it could be better if the instructor demonstrated how we can use the tools in real life and what software we can use to do certain things for example how to manage a Kanban board.

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Overall Score : 88 / 100