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UdemyBusinessPaid courseBeginner levelCertificate

Managing Change: Learn to thrive through change. (Udemy.com)

Overcome fear and resistance by mastering the phases of change and transition

Created by: Caroline Samne

Last updated May 2020

Our take

Based on the ratings of 45,562 students, a sample of their written reviews and the syllabus, as the course stood in May 2020. No course pays to be reviewed.

This is a very short course, five lectures with about 34 minutes of content, built around William Bridges' model of transition. It separates a change, which is an event, from a transition, which is the inner process of ending, a neutral zone and a new beginning. It then covers resistance and finishes with a simple transition plan. The audience is individuals, managers and parents. The only requirements are an open mind and a willingness to do the exercises.

Reviewers call it quick and informative, and one says the difference between a change and a transition was new to them. One mentions the attached worksheets, another took the session back to teammates, and a third is using it while their company and role go through big changes. The complaints are sharper in recent reviews. Three 2026 reviewers say the narration sounds AI generated, and some found it distracting or hard to listen to. Two others call the content one-sided or out of touch with reality, since it leans on change being something to grow from.

Most of the 45,562 reviews are four or five stars, with 91,012 students enrolled, so the short format clearly works for many. The material was last updated in May 2020, though a framework like this ages slowly. It is a good half-hour introduction if you are facing a change now. If you want depth on leading organizational change, plan on a longer course afterward.

Best forPeople in the middle of a job or life change who want a short framework and worksheets, not a long course.
Skip it ifYou need a full change management method for projects, or a human-sounding narrator matters to you.

Pros

  • Explains the difference between a change and a transition, a distinction one reviewer had never considered
  • Short enough to finish in one sitting: five lectures, about 34 minutes of content
  • Attached worksheets and a closing transition plan give learners something to act on afterward
  • Reviewers apply the framework to work, family and personal changes alike

Cons

  • Several 2026 reviewers say the narration sounds AI generated and was hard to listen to
  • Some reviewers find it one-sided, treating change as a growth chance and ignoring unwelcome change
  • Only 36 minutes and last updated in 2020, so it stays at an introductory level
I enjoyed the fresh perspective and the attached worksheets for followup
Sara Wood, a student

Beginner level fits: no background needed, just an open mind and willingness to do the exercises.

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What you will learn

  • Understand and use the 3 phases of a transition to thrive during a time of dramatic change
  • Understand the difference between a change process and a transition process
  • Create an action plan to manage the transition
  • Understand and eliminate your resistances to change
  • Understand the emotions that may be getting in your way

Course content

5 sections · 5 lectures · 34 min of video

  1. 1Defining change and our response to change 1 free preview1 lecture · 5 min
  2. 2The 3 phases of transition (based on William Bridges model) 1 free preview1 lecture · 13 min
  3. 3Resistance1 lecture · 6 min
  4. 4Creating a transition plan.1 lecture · 5 min
  5. 5Resources to support you in your change process1 lecture · 4 min

Who it is for

The instructor says it suits

  • Anyone who wants to better experience and live through changes
  • Managers/team leaders
  • Parents who want to help their children thrive through change

What you need before you start

  • An open mind
  • A willingness to examine your own behaviors and thoughts
  • The willingness to put into practice some of the exercises

How it compares

Against the other 1,210 rated Udemy courses in Business on CourseDuck:

  • Rating4.5 out of 5higher than 46% of them
  • Reviews45,562#13 of 1,211 by number of reviews
  • Length0.6 hoursshorter than 97% of them
  • Last updatedMay 2020earlier than 89% of them

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Course Description

Life is filled with changes and yet as human beings we often resist and/or fear change. Although change is how we evolve and grow we often suffer through the phases of a transition that we experience.

Using slides and reflective activities participants will be encouraged to question their own patterns, resistances and emotions while going through a change process. The better equipped we are to understand our own emotions and barriers through a change process the better we will be able to thrive through any change.

Whether we need to navigate through change on a personal level or help a team member, family member, friend etc. through a change process this course will allow you to gain some simple yet effective tools and concepts to successfully thrive through a transition.

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Instructor Details

Caroline Samne

As a facilitator and agent of change, Caroline designs, develops and implements change strategies that are successful the first time around. Caroline believes that successful change in organizations is largely based on the ability to understand the human and organizational dynamics that encompass the organization. Being able to adapt and thrive in times of change is no longer an option but a key need in today’s world. Organizational Success is built on agility and the ability to stay ahead of the crowd. In order to be nimble organizations must embrace change and do so in proactive ways.

Caroline holds a BA in Psychology and a Master’s in Human Systems Intervention. She has been working in the field of community and organizational development since 1991. Her work has included large-scale change interventions, group facilitation, change management, strategic planning, group development, team building and evaluation process development. Caroline has worked in the Public, Para-public, Private and Community-based sectors. In 2002, Caroline started teaching part-time at Concordia University in the Faculty of Applied Human Sciences.

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Reviews

4.5

45,562 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Pulane Senokoane on 7/29/2026

It was a good course because helps you reflective and also gives tools on how you can implement change in your day to day life and at work and the 3 phases of change.

By Shanice Solomon on 7/13/2026

Quick and informative. I never stopped to think about the differences between changes and transitions. I now have a good understanding of the fact that change is an occurrence whereas a transition is an ongoing process that takes a little bit longer depending on how you prepared for and tacked the change in the first place. Whether you were proactive or reactive, whether your mindset was positive or negative toward the change. Thank you for the insights.

By Dinesh Gonuguntla on 7/9/2026

As AI continues to evolve and transform the world, this course has helped me develop a positive perspective toward change. I found the Three Phases of Transition—Ending, Neutral Zone, and New Beginning—especially valuable, as they provide a clear framework for understanding transitions and confidently embracing new opportunities.

By Ricardo Gründer on 6/5/2026

Okay für den Inhalt 3 Sterne, eigentlich 5. Vieles ist aber realitätsfremd, egal wie positiv man selber eingestellt ist. Auch mit unvorteilhaften Veränderungen muss man leben, bzw. umgehen... daraus kann nichts positives gewonnen werden. Auch, dass sollte man ansprechen. Aber ich verstehe, was wäre das für eine Schulung wenn man den Lernenden negatives aufzeigt :-) .

By Bethany Weller on 5/8/2026

I have learned some new things about change. It has been enlightening to know there are three phases: endings, the neutral zone, and new beginnings. Thanks for the good course.

By Doug Porter on 4/16/2026

Good match. I never realized navigating through the change process would take intentional effort and possibly self-reflection about the difficulties of the transition. This course is challenging my ignorance on the topic of change.

By Violeta Jensen on 3/26/2026

The information presented is a little one-sided, not everyone sees change as a negative aspect, so for those who do not, the content is a bit irrelevant. The biggest issue is the AI Voice, the sentence structures are very edited and highly distracting

By Shannon Schedler on 3/20/2026

With all the changes in programs we use in our day to day job, this course is more of a reminder on being positive and not hold onto the old programs. To fully invest positively in the new payroll and inventory program we are using.

By Maurice Barendse on 3/18/2026

currently in a position where changes is happening in my department at work leadership structure development on ground level staff this explain the feeling you have as a person when it comes to all the changes

By Sona Ardeshna on 3/16/2026

This really helped me both personally and professionally. I struggle with it sometimes, and this video validated my feelings but also told me about the positive things to look forward to!

By Caroline Short on 11/15/2020

Weird voice overs, sounds like lots of cutting of sentences. Unusually accents like it has been recorded by a computer not a person. Content has value but it is masked by the voices etc.

By LISA SIMES on 11/8/2020

This was a good refresher course for me. Thanks!

Showing 12 of 283 reviews

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Overall Score : 90 / 100