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Mastering the 7 Basic Quality Improvement Tools (Accredited) (Udemy.com)

Master the Seven Basic Quality Tools for Process Improvement using Excel + Certification + Get 3 PMI PDUs/PDCs/CPDs

4.7
1,371 reviews

Created by: Sandeep Kumar

Last updated July 2024

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What you will learn

  • Master the seven basic quality tools proposed by Kaoru Ishikawa, capable of solving more than 90% of quality-related problems in an organization.
  • Understand the historical significance and enduring relevance of these tools, originally proposed in the 1970s and still crucial today.
  • Apply these quality tools using Microsoft Excel to solve complex quality problems efficiently with modern computing power.
  • Learn how to adapt these tools to the modern environment, where data collection is automated, unlike the manual methods of the 1970s.
  • Explore the cause and effect diagram, check sheet, control chart, histogram, Pareto chart, scatter diagram, and flow chart in-depth.
  • Learn about additional tools like the run chart and stratification, understanding their importance and application.
  • Study two comprehensive case studies to see how these tools are applied in different situations to improve quality and solve problems.

How it compares

Against the other 1,210 rated Udemy courses in Business on CourseDuck:

  • Rating4.7 out of 5higher than 90% of them
  • Reviews1,371#373 of 1,211 by number of reviews
  • Length2.9 hoursshorter than 49% of them
  • Last updatedJuly 2024earlier than 71% of them

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Course Description

Note: Students who complete this course can apply for the certification exam by Quality Gurus Inc. and achieve the Verified Certification from Quality Gurus Inc. It is optional, and there is no separate fee for it. Quality Gurus Inc. is the Authorized Training Partner (ATP # 6034) of the Project Management Institute (PMI®) and the official Recertification Partner of the Society for Human Resource Management (SHRM®)

The verified certification from Quality Gurus Inc. provides you with 3.0 pre-approved PMI PDUs and 3.0 SHRM PDCs at no additional cost to you.

This course is accredited by The CPD Group (UK). You are eligible to claim 3.0 CPDs for this course (Accreditation# 1016195)


In this course, you will learn the theory behind these seven quality tools and will also learn how to take their power to the next level using current computing power.

During the post-war industrial revolution, Kaoru Ishikawa proposed seven basic quality tools to improve quality. These seven tools were the backbone of quality improvement in Japan. All workers, supervisors, and managers were taught these seven tools to solve problems and improve quality.

These tools were initially introduced in the 1970s. They are still relevant even after more than 50 years. We can use the power of computers and Microsoft Excel today to solve complex problems. Many organizations today might not be collecting data using manual check sheets (one of the tools in this list), but the equivalent of that could be a pivot table in Excel.


The seven quality tools covered in this course include:

  1. Cause and effect diagram

  2. Check sheet

  3. Control chart

  4. Histogram

  5. Pareto chart

  6. Scatter diagram

  7. Flow Chart


You will also learn about Run Chart and Stratification. Different sources list the seventh tool differently.


Case Studies:

Ultimately, I will present two case studies to understand how we use these tools in different situations.

The first case study concerns an organization that found a high repair rate for a painting job. This led to a rework of the paintwork and a waste of time and effort in correcting it.

The second case study is related to using Control Charts to achieve the required product dimensions.
Read More All Levels All Levels product length iconTime: 2.9h

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Instructor Details

Sandeep Kumar

I am Sandeep Kumar, founder of Quality Gurus Inc. and creator of multiple quality management, Six Sigma, Lean, auditing, and ASQ exam preparation courses. Over the years, I have helped more than 300,000 professionals build practical quality skills and prepare for professional certifications. This community is designed for quality professionals, Six Sigma practitioners, auditors, engineers, supervisors, managers, and anyone serious about career growth in quality. Inside the community, members can learn practical tools, ask questions, discuss real workplace challenges, prepare for ASQ exams, and connect with others on the same professional journey. My teaching style is simple, practical, and focused on helping you understand concepts clearly so you can apply them with confidence. Whether you are preparing for CQE, CQA, CMQ/OE, CSSGB, CSSBB, CQIA, CCQM, CSQP or another quality-related certification, this community will help you stay focused, motivated, and supported.



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Reviews

4.7

1,371 ratings on Udemy

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By Ryan Bagus Pangestu on 8/22/2026

A very useful and practical course for learning the 7 Basic Quality Tools. The explanations are clear and easy to understand, with useful examples that help me understand how these tools are applied in Quality Control and manufacturing. Highly recommended for anyone who wants to build a strong foundation in Quality Improvement and QC problem-solving.

By Jaykumar Arvindbhai Patel on 1/10/2026

Perfectly understood the main streamline of the causes and effect diagram. And understood the confusion of different names of fishbone/ishikawa/case and effect diagram. Which all are same.

By Harshkumar Pankajkumar Soni on 9/7/2025

The course is good but people also need some practical knowledge as well. so if people are provided with the example to work by themselves then it would be beneficial.

By Julio Cesar Cano Vilca on 8/14/2025

El mejor curso que he tomado de herramientas de calidad, explication clara y precisa, gran curso, muchas gracias. Como oportunidad de mejora sería bueno que se pueda tener el audio en español y que también venga subtitulado al español.

By Denrick Jack on 9/19/2024

great supplementary course that focuses on the tools and how to apply them. The in course questions could be more detailed but honestly you understand it so well that there is no need to drill with questions.

By Phen Ing on 9/1/2024

This course provides Clear explanations and examples of the seven quality tools (e.g., Cause and effect diagram, Check sheet, Control chart, Histogram, Pareto chart, Scatter diagram, and Flow Chart) along with the 2 problem and solution cases. Thank you, Sir.

By NGOIE SONGE Donatien on 5/18/2023

i am so satisfied the way that teacher gives his subject. he masters that. the teacher is explained the matter a bit fast. but overall he knows his matter. congratualation Sandeep Kumar.

By Anonymized User on 8/30/2022

The overall experiance from the course is good learned some important things from the course to solve some problems in the process that which we work by using the the data .

By Doris Li on 6/10/2022

three kinds of use case like manufacturing 6M, marketing 8P, service 4S. What we should think from. And methods how to use data to get pareto chart, scatter plot, histogram and how to understand data for deeper analysis.

By Valentino Angioi on 5/11/2022

As a beginner and with no prior education in the quality management field, i can say this is a pretty good course to learn about the seven, or i should say nine tools for quality management. I am quite pleased with the course and will be going over it a few more times to ensure that i will be able to effectively use what i have learned here.

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Overall Score : 94 / 100

Mastering the 7 Basic Quality Improvement Tools (Accredited)
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  • Video Duration: icon 2.9h
  • Price: $84.99
  • Provider: icon Udemy
  • Updated: icon July 2024
  • Level: All Levels All Levels
  • Language: icon English
  • Certificate: icon Yes
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