Order to Cash (O2C) - Practical guide - 250 Q&A - Roleplay (Udemy.com)
O2C end to end Overview for every business finance team (All Levels). Practice Test - 250+ Ques to Test your knowledge.
Created by: Sonu Thomas
Last updated July 2026
What you will learn
- Good overview of the Order to Cash End to end process
- Understand all the key concepts of O2C, Accounts Receivables and the impact it has on operations
- Master the factors which impact Accounts Receivables, DSO and steps to improve the DSO and gain expertise in collections and working capital management.
- Awareness of the lesser known components which can swing the DSO.
- Acquire a fair idea of the roles and responsibilities in each of the teams.
- Become proficient in accounting journal entries
- Learn the importance of Credit risk assessment, Factoring and Escheatment process.
- You will be considered as a subject matter expert and become a valuable resource in Order to Cash team for any organization
- BONUS - A downloadable PDF comprising of Accounting Journal Entries - A simple compilation
How it compares
Against the other 376 rated Udemy courses in Finance & Accounting on CourseDuck:
- Rating4.5 out of 5higher than 47% of them
- Reviews2,800#55 of 377 by number of reviews
- Length4.5 hoursshorter than 52% of them
- Last updatedJuly 2026more recently than 74% of them
Course Description
Subtitles and captions are available in multiple languages based on student requests—so you can learn in the way that suits you best.
Become an Expert in Order to Cash (O2C)
Recently Updated with Powerful Additions
ROLE PLAY added after Lecture 48,53 and 68
NEW Section – O2C Journal Entries
14 accounting journal entries explained with real-life scenarios to help you apply concepts with confidence.Practical Learning Resources
Includes DSO improvement strategies and key components of a customer invoice.Exclusive Downloadables (Lecture 48)
DSO Computation Worksheet and IDEAL DSO Worksheet
<<< Don’t Miss It >>>Practice Tests to Strengthen Your Knowledge
193 questions in O2C Practice Test 2
68 questions in O2C Practice Test 1
Step into the World of Order to Cash
This course is designed with a clear goal—to help you truly understand and apply O2C concepts, not just learn theory.
DSO Made Simple (and Actionable)
Understand factors impacting DSO
Learn why DSO fluctuates
Discover how you can directly influence working capital
“The best course to understand the dynamics of AR and DSO”
“Process → Levers → Collections → Working Capital → DSO”
Structured for Deep Learning (Not Just Surface Knowledge)
High-level O2C process divided into 6 major groups
Each group broken into 3 subgroups
Detailed deep dive into every activity with practical examples and explanations
What You Will Master
Order Management – How a prospect becomes a customer
Order Fulfillment – Delivery and post-fulfillment processes
Invoicing – Invoice generation and circulation
Revenue Accounting – Including deferred and unbilled revenue
Discounts – Types and real-world application
Accounts Receivable –
Collection strategies, dunning process, payment accounting, cash application, credit handling, BRS, DSO drivers, allowance for doubtful debts, and moreReporting & Insights – Revenue and receivables analysis with visual dashboards
Special Topics – Customer profiling, credit rating, DSO swings, escheatment, factoring, etc.
Interview Preparation – Key O2C-focused questions
End-to-End Journal Entries – Especially useful for aspiring SAP professionals
Why This Course Stands Out
Focuses on real business impact, not just concepts
Helps you improve Accounts Receivable and DSO performance
Designed in simple, easy-to-understand language
No prior knowledge required
Who Is This For?
Beginners starting their finance journey
Professionals working in O2C, AR, or finance roles
Mid-level and senior professionals looking to strengthen fundamentals
Teams looking for effective induction training programs
If you want to understand O2C deeply, improve your performance at work, and build real confidence in Accounts Receivable and DSO—this course is for you.
Instructor Details
- 4.5 Rating
2,800 Reviews
Sonu Thomas
Sonu Thomas is a Chartered Accountant with 20+ years of Corporate experience in the field of Finance, Accounting, Auditing, Compliance and Operational excellence.
He has extensive experience in the field of Accounts Receivables, Accounts Payables, Internal Audit and Controls, SOX Compliance, Cost saving.
He aims to help individuals and businesses accomplish their goals by providing them with simple and effective learning solutions.
Strongly believes upskilling team members is the key to Organization and individual success stories.
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Reviews
By Essam Alansary on 8/30/2026
very detailed and simple at the same time and it comes out of practical experience and not academic
By Imran Mohammad on 7/28/2026
yes, this is short video but why not adding an example with explaining the details.
By Dhiraj Sinha on 7/20/2026
Thank you for the detailed information. It was easy to understand information.
By Bhavani S on 7/16/2026
The session was highly engaging, and the concepts were explained very clearly.
By Maulik Bhatt on 4/18/2026
All concepts clearly defined and presented. Simple slides with good and clear articulation helps to understand easily.
By Vijay Muttatti on 3/11/2026
Which document is typically used to confirm the receipt of returned goods in the Order to Cash process?
By Udemy User on 2/13/2026
speaks to low and no excitement in the presentation it makes it difficult to stay on track.
By Parag Jagtap on 1/27/2026
Topic coverage and its explanation is a key take away from this course. PDF document for reference would have helped too for all courses
By Vicky Zisi on 11/8/2025
Accurate, easy to follow with very good and helpful examples!
By Kavita Tendulkar on 9/29/2025
I did some courses in the past for AR knowledge -work wise. This course is excellent and has really good content and practical information about accounts receivable, in depth and very helpful. Above 5star.
Quality Score
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Overall Score : 90 / 100






