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Order to Cash (O2C) - Practical guide - 250 Q&A - Roleplay (Udemy.com)

O2C end to end Overview for every business finance team (All Levels). Practice Test - 250+ Ques to Test your knowledge.

Created by: Sonu Thomas

Last updated July 2026

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What you will learn

  • Good overview of the Order to Cash End to end process
  • Understand all the key concepts of O2C, Accounts Receivables and the impact it has on operations
  • Master the factors which impact Accounts Receivables, DSO and steps to improve the DSO and gain expertise in collections and working capital management.
  • Awareness of the lesser known components which can swing the DSO.
  • Acquire a fair idea of the roles and responsibilities in each of the teams.
  • Become proficient in accounting journal entries
  • Learn the importance of Credit risk assessment, Factoring and Escheatment process.
  • You will be considered as a subject matter expert and become a valuable resource in Order to Cash team for any organization
  • BONUS - A downloadable PDF comprising of Accounting Journal Entries - A simple compilation

How it compares

Against the other 376 rated Udemy courses in Finance & Accounting on CourseDuck:

  • Rating4.5 out of 5higher than 47% of them
  • Reviews2,800#55 of 377 by number of reviews
  • Length4.5 hoursshorter than 52% of them
  • Last updatedJuly 2026more recently than 74% of them

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Course Description

Subtitles and captions are available in multiple languages based on student requests—so you can learn in the way that suits you best.

Become an Expert in Order to Cash (O2C)

Recently Updated with Powerful Additions

  • ROLE PLAY added after Lecture 48,53 and 68

  • NEW Section – O2C Journal Entries
    14 accounting journal entries explained with real-life scenarios to help you apply concepts with confidence.

  • Practical Learning Resources
    Includes DSO improvement strategies and key components of a customer invoice.

  • Exclusive Downloadables (Lecture 48)
    DSO Computation Worksheet and IDEAL DSO Worksheet
    <<< Don’t Miss It >>>

  • Practice Tests to Strengthen Your Knowledge

    • 193 questions in O2C Practice Test 2

    • 68 questions in O2C Practice Test 1

Step into the World of Order to Cash

This course is designed with a clear goal—to help you truly understand and apply O2C concepts, not just learn theory.

DSO Made Simple (and Actionable)

  • Understand factors impacting DSO

  • Learn why DSO fluctuates

  • Discover how you can directly influence working capital

“The best course to understand the dynamics of AR and DSO”

“Process → Levers → Collections → Working Capital → DSO”

Structured for Deep Learning (Not Just Surface Knowledge)

  • High-level O2C process divided into 6 major groups

  • Each group broken into 3 subgroups

  • Detailed deep dive into every activity with practical examples and explanations

What You Will Master

  • Order Management – How a prospect becomes a customer

  • Order Fulfillment – Delivery and post-fulfillment processes

  • Invoicing – Invoice generation and circulation

  • Revenue Accounting – Including deferred and unbilled revenue

  • Discounts – Types and real-world application

  • Accounts Receivable –
    Collection strategies, dunning process, payment accounting, cash application, credit handling, BRS, DSO drivers, allowance for doubtful debts, and more

  • Reporting & Insights – Revenue and receivables analysis with visual dashboards

  • Special Topics – Customer profiling, credit rating, DSO swings, escheatment, factoring, etc.

  • Interview Preparation – Key O2C-focused questions

  • End-to-End Journal Entries – Especially useful for aspiring SAP professionals

Why This Course Stands Out

  • Focuses on real business impact, not just concepts

  • Helps you improve Accounts Receivable and DSO performance

  • Designed in simple, easy-to-understand language

  • No prior knowledge required

Who Is This For?

  • Beginners starting their finance journey

  • Professionals working in O2C, AR, or finance roles

  • Mid-level and senior professionals looking to strengthen fundamentals

  • Teams looking for effective induction training programs

If you want to understand O2C deeply, improve your performance at work, and build real confidence in Accounts Receivable and DSO—this course is for you.

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Instructor Details

Sonu Thomas

Sonu Thomas is a Chartered Accountant with 20+ years of Corporate experience in the field of Finance, Accounting, Auditing, Compliance and Operational excellence.

He has extensive experience in the field of Accounts Receivables, Accounts Payables, Internal Audit and Controls, SOX Compliance, Cost saving.

He aims to help individuals and businesses accomplish their goals by providing them with simple and effective learning solutions.

Strongly believes upskilling team members is the key to Organization and individual success stories.

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Reviews

4.5

2,800 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Essam Alansary on 8/30/2026

very detailed and simple at the same time and it comes out of practical experience and not academic

By Imran Mohammad on 7/28/2026

yes, this is short video but why not adding an example with explaining the details.

By Dhiraj Sinha on 7/20/2026

Thank you for the detailed information. It was easy to understand information.

By Bhavani S on 7/16/2026

The session was highly engaging, and the concepts were explained very clearly.

By Maulik Bhatt on 4/18/2026

All concepts clearly defined and presented. Simple slides with good and clear articulation helps to understand easily.

By Vijay Muttatti on 3/11/2026

Which document is typically used to confirm the receipt of returned goods in the Order to Cash process?

By Udemy User on 2/13/2026

speaks to low and no excitement in the presentation it makes it difficult to stay on track.

By Parag Jagtap on 1/27/2026

Topic coverage and its explanation is a key take away from this course. PDF document for reference would have helped too for all courses

By Vicky Zisi on 11/8/2025

Accurate, easy to follow with very good and helpful examples!

By Kavita Tendulkar on 9/29/2025

I did some courses in the past for AR knowledge -work wise. This course is excellent and has really good content and practical information about accounts receivable, in depth and very helpful. Above 5star.

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Quality Score

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Overall Score : 90 / 100