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Process Mining & Process Intelligence (Udemy.com)

Learn and practice how to combine data science and process mapping techniques to visualize processes with real data

Created by: Dennis Arrindell

Last updated June 2026

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What you will learn

  • Process Mining and Process Intelligence
  • Learn applied process mining with free vibe-coded tools, so you master the logic, avoid vendor lock-in, and stay future-proof.
  • The role of process mining in the broader context of business process management
  • Hands-on practical experience with process mining use cases of various degrees of complexity

How it compares

Against the other 371 rated Udemy courses in Data Analysis on CourseDuck:

  • Rating4.6 out of 5higher than 73% of them
  • Reviews2,168#90 of 372 by number of reviews
  • Length3.7 hoursshorter than 57% of them
  • Last updatedJune 2026more recently than 74% of them

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Course Description

PROCESS INTELLIGENCE & PROCESS MINING: A TOOL-AGNOSTIC, CONCEPT-FIRST MASTERCLASS

*** This course contains the use of artificial intelligence. ***


Master process mining in a practical, modern, and tool-independent way.

This course teaches the foundations of process intelligence and process mining using a concept-first approach. Instead of depending on one commercial platform, you will learn the principles that apply across tools: event logs, cases, activities, timestamps, variants, bottlenecks, throughput, and process discovery.

The course has recently been streamlined from about 5 hours to less than 3 hours. Most older Celonis-specific content has been removed, and the course is now shifting toward free tools, AI-assisted workflows, and practical “vibe coding” approaches.

You may still find occasional Celonis references in the current material. These are being replaced gradually. Celonis remains useful as an industry example, but it is no longer the center of the course.

Why This Course Is Tool-Agnostic

Process mining tools are powerful, but they change over time. Features, interfaces, free plans, and licenses can all change.

That is why this course focuses on skills that last:

  • Understanding event logs

  • Discovering real process flows

  • Interpreting variants and deviations

  • Detecting bottlenecks

  • Analyzing throughput and case-level behavior

  • Communicating insights to decision-makers

The goal is to help you understand process mining itself, whether you later use Celonis, UiPath, Microsoft Process Mining, Apromore, Disco, PM4Py, Power BI, Python, or future AI-powered tools.

Free Tools and Vibe Coding

A major update to this course is the move toward free and flexible process mining practice.

The course includes free process mining tools and AI-assisted exercises that help you explore process mining concepts without depending on paid software.

You will learn how to use simple tools and AI support to:

  • Load event logs

  • Generate simple process maps

  • Explore variants

  • Find bottlenecks

  • Create basic dashboards

  • Build small process mining prototypes

These exercises are educational and intentionally simple. They are not meant to replace enterprise platforms. Their purpose is to help you understand what process mining tools are doing underneath the surface.

Process Mining With AI and LLMs

The course also explores how Large Language Models can support process mining work, including:

  • Explaining process graphs

  • Interpreting event logs

  • Generating hypotheses

  • Supporting Python code generation

  • Turning technical findings into clear management explanations

This prepares you for the future of process intelligence, where analytics, automation, and AI increasingly come together.

What You Will Learn

By the end of this course, you will be able to:

  • Explain the foundations of process intelligence and process mining

  • Work with event logs, cases, activities, and timestamps

  • Perform and interpret process discovery

  • Analyze variants, bottlenecks, and throughput

  • Use free tools for process mining practice

  • Build simple AI-assisted process mining prototypes

  • Apply process mining concepts in healthcare, finance, logistics, manufacturing, government, and operations

  • Communicate process insights clearly

Who This Course Is For

This course is useful for professionals and learners in:

  • Operations and production

  • Healthcare

  • Finance and government

  • Digital transformation

  • BPM, RPA, and process improvement

  • Analytics and data science

  • Manufacturing, logistics, and supply chain

  • It is also suitable for beginners who want to understand how real processes behave in practice, not just how they are drawn on paper.

What This Course Is NOT

This course is not:

  • A Celonis certification

  • A vendor-specific tool tutorial

  • A BPMN course

  • A full data science course

  • An enterprise integration course

  • A replacement for commercial process mining software

It is a practical, universal, concept-first process mining course with free-tool, AI-assisted, and illustrative industry examples.

Tool Access

Your learning does not depend on paid software.

Some commercial tools may be mentioned as examples, and some features may require paid licenses. But the core course can be completed using free tools, generic exercises, PM4Py-based examples, and AI-assisted prototypes.

Disclaimers

Celonis is a registered trademark of Celonis SE.

This course is independent and not affiliated with or endorsed by Celonis.

All demonstrations are conceptual and intended to teach universal process mining principles.

AI-assisted prototypes and vibe coding exercises are educational tools and are not intended to replace enterprise-grade process mining platforms.

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Instructor Details

Dennis Arrindell

Dennis Arrindell, MSc., MBA. is a data driven health economist in the field of healthcare financing. He has a significant degree of expertise in statistics, data mining, business intelligence dashboards, machine learning and process mining. As a health economist, Dennis frequently analyzes abstract patterns from highly complex and unstructured health insurance claims data and patient pathways. The discovered insights are used for amongst other things public health research and fraud detection.

Dennis has a Bachelor's degree in Public Health and a Master's degree in Health economics, both from Maastricht University. He also holds a Master of Business Administration from the Inter-Continental University of the Caribbean (ICUC).

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Reviews

4.6

2,168 ratings on Udemy

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By Abinash Sahoo on 3/2/2026

The course gave me real insights on process mining in a very simple and understandable way. The learning of this course is definitely going to help me in my deliverables.

By Alexandra Al-koudmani on 3/14/2025

Great course for introduction in process mining, I liked the fact that it did not limit the content to Celonis only, it also provided alternate tools for data mining (Chat GPT included) and also touched based on data warehouse and object oriented process mining concepts.

By Gonzalo Selpaz on 7/18/2024

Muy bueno, me gustaría que se agregue más información respecto a los problemas que pueden surgir al recolectar datos de los sistemas o falta de disponibilidad de los mismos.

By Tim van der Tak on 10/5/2023

This course provides an excellent introduction to Process Mining, especially for beginners, and its application using Celonis. You can expect to gain a solid understanding of the fundamentals of process mining and how to leverage Celonis filters to gain valuable process insights. However, it's worth noting that due to changes in Celonis over the years, some examples provided in the course may not be as straightforward to replicate. While these examples are still feasible, they aren't explicitly covered in the course material. Fortunately, Dennis, the instructor, is quick to provide assistance if you encounter any difficulties. One minor drawback of the course is that it slows down a bit in section 12, where previously discussed topics are revisited with only minimal new information introduced. I strongly recommend the addition of a dedicated learning section focused on PQL coding for KPI filters. If this were included, the course would undoubtedly deserve a solid 5-star rating!

By Amanpreet Singh Banga on 9/19/2023

I really liked this course. Very Well explained with very good examples. I did not know much about process mining earlier, however, the instructor covered it in a very structured manner which made it easy to understand. I found it better than any other Celonis courses available out there.

By Pratik Pokharkar on 3/23/2023

Overall course content was good. Lots of hands-on workings were helpful. Possible improvement areas 1. Captions/subtitles can be improved as sometime auto generated subtitles are slightly misleading 2. No of videos in healthcare example can be reduced because the major concept covered were sequencing and spider activity ... but it felt some basic stuff which are covered in earlier part of course being repeated. Overall, a must to do course.... Thanks .

By Vanessa Schober on 1/30/2023

I finished this course within a week without any PQL and Process Mining experience at all. The process mining concepts were explained very clearly through using Celonis, and the lectures were easy to follow along. I enjoyed having the Assessments and Challenges as places to check that I have understood what I have learned. I fell in love with Celonis mining. I can truly recommend to beginners.

By Arvind Bhat on 9/9/2022

First no way has been explained how to create enterprise level project structure and how to import event logs there. There are many other options like view, variables, dependencies, Assets. knowledge model etc which have not been explained. Yes it is good course if someone wants to have a basic overview of celonis tool.

By Nadia Abulhawa on 8/16/2022

I really enjoyed this course! I think it was very useful and the material was taught in an easy to understand manner. Dennis made the course interactive with assignments, which were helpful to see if I understood what had been taught and could put what I had learned into practice. Thank you Dennis for a great course!

By Devika Jethwa on 7/3/2022

This is a highly recommended course for anyone who wants to study/learn process mining as a concept. Dennis has wonderfully explained the Celonis tool and made its fundamental concepts very clear to the audience. Thank you Dennis for this course!

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Overall Score : 92 / 100