Professional Diploma in Coaching and Mentoring (Udemy.com)

Welcome to course: Professional Diploma in Coaching and Mentoring by MTF Institute

Course provided by MTF Institute of Management, Technology and Finance

MTF is the global educational and research institute with HQ at Lisbon, Portugal, focused on business & professional hybrid (on-campus and online) education at areas: Business & Administration, Science & Technology, Banking & Finance.

MTF R&D center focused on research activities at areas: Artificial Intelligence, Machine Learning, Data Science, Big Data, WEB3, Blockchain, Cryptocurrency & Digital Assets, Metaverses, Digital Transformation, Fintech, Electronic Commerce, Internet of Things.

MTF is the official partner of: IBM, Intel, Microsoft, member of the Portuguese Chamber of Commerce and Industry.

MTF is present in 208 countries and has been chosen by more than 380,000 students.

Welcome to course: Coaching

You will know about: what is coaching, its types, components, rules; skills and competencies of coaches, how to proceed a coaching session and coaching methods and tools

After finishing a course you will get: key knowledge about coaching and how to implement it in effective ways

Course Plan:

1. About the course, topic and author

2. Introduction to coaching, it’s principles and differences with other helping professions

3. Required skills, types of coaching

4. Standards of coaching, competencies, the coach session

5. Types of questions, The Disney strategy, Working with gremlins, The Scaling method

6. The SCORE model, The GROW model, The 10/10/10 rule, Formula for success in coaching

7. The Balance wheel, The logical levels of Dilts

8. Meta-model, Metaprograms, Modeling

9. The four points of perception, Manifestation, A journal of progress

Course Author:

Zhansaya Berdikulova

Education:

Bachelor of Economics and Business of University of International Business

Master of Economic Sciences of M.Auezov South Kazakhstan University

Experience:

Regional Coordinator of the leadership development project in schools of Kazakhstan, certified coach, coach for the development of leadership qualities of the public organization Association of Young Leaders

Course Full Description and Welcome Letter:

Hello!

This online course is designed for beginners and for the ones who already have an experience in business.

This course contains a lot of information for leveling up the business skill and knowledge, and helps to know new methods, techniques and approaches, which you can use in management.

The Crucial Role of Coaching Techniques in Managerial Leadership and Career Development

In today's competitive corporate landscape, the role of a manager goes far beyond traditional tasks of overseeing operations and ensuring productivity. A successful manager is now expected to act as a leader, a mentor, and a coach, guiding their team members towards individual and collective success. This paradigm shift highlights the significance of coaching techniques in the realm of managerial responsibilities.

This article delves into the importance of utilizing coaching techniques in the workplace, particularly within the role of a manager or leader. We will explore how coaching knowledge is pivotal for career development, the responsibilities of middle and top managers in preparing and mentoring personal development plans for team members, and the critical role of coaching in internal education and employee development. Additionally, we will examine how coaching methods contribute to the mental health and well-being of employees, acting as a vital support system for individuals who may have limited access to other sources of guidance.

The Transformation of Managerial Roles

1.1 Evolving Leadership Expectations

The traditional image of a manager as a stern authority figure has given way to a more holistic view of leadership. Managers are now expected to serve as role models, motivators, and mentors to their teams. This shift stems from the recognition that employees perform at their best when they feel valued, supported, and empowered.

The evolution of leadership expectations can be traced back to the changing dynamics of the modern workplace. In the past, managers were primarily responsible for enforcing rules and ensuring productivity. However, as organizations began to realize that employee engagement and satisfaction were crucial for success, a transformation in managerial roles ensued.

Today, managers are not just tasked with overseeing tasks and projects; they are expected to inspire and empower their teams. This shift is partly a response to the changing nature of work itself. In a knowledge-based economy, where creativity, innovation, and adaptability are paramount, traditional top-down management no longer suffices.

1.2 Coaching as a Leadership Skill

Coaching has emerged as a pivotal leadership skill that fosters personal and professional growth. We'll explore how coaching techniques, such as active listening, constructive feedback, and goal-setting, can empower managers to become effective leaders who inspire and guide their teams towards excellence.

Coaching is not a one-size-fits-all approach; it is a dynamic and personalized method of leadership. Effective coaches adapt their style to the needs and preferences of individual team members. They actively listen to understand the unique challenges and aspirations of each employee, fostering a sense of trust and rapport.

Moreover, coaching is not merely about providing solutions but guiding employees to discover answers themselves. This approach instills a sense of ownership and accountability in team members. It encourages them to take the initiative, think critically, and develop problem-solving skills—a valuable asset in today's fast-paced, ever-changing business landscape.

Coaching also plays a crucial role in setting and achieving goals. Effective managers use coaching techniques to collaboratively define clear, actionable objectives with their team members. This process not only aligns individual efforts with organizational goals but also empowers employees to track their progress and make necessary adjustments along the way.

Coaching Knowledge for Career Development

2.1 Career Development in the Modern Workplace