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Professional Diploma of the Executive Assistant (Udemy.com)

Professional Diploma of the Executive Assistant by MTF Institute

Created by: MTF Institute of Management

Last updated September 2024

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What you will learn

  • Executive Assistant Functionality
  • Basic Skills, Email Management, Priority Matrix
  • Business Communications
  • Calendar Management, Event Coordination, Meeting Scheduling
  • Time Management, Prioritization
  • Business Relationships and Soft Skills

How it compares

Against the other 1,210 rated Udemy courses in Business on CourseDuck:

  • Rating4.3 out of 5higher than 15% of them
  • Reviews852#495 of 1,211 by number of reviews
  • Length1.4 hoursshorter than 80% of them
  • Last updatedSeptember 2024earlier than 67% of them

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Course Description

Welcome to Course: Professional Diploma of the Executive Assistant by MTF Institute


Course provided by MTF Institute of Management, Technology and Finance

MTF is the global educational and research institute with HQ at Lisbon, Portugal, focused on business & professional hybrid (on-campus and online) education at areas: Business & Administration, Science & Technology, Banking & Finance.

MTF R&D center focused on research activities at areas: Artificial Intelligence, Machine Learning, Data Science, Big Data, WEB3, Blockchain, Cryptocurrency & Digital Assets, Metaverses, Digital Transformation, Fintech, Electronic Commerce, Internet of Things.

MTF is the official partner of: IBM, Intel, Microsoft, member of the Portuguese Chamber of Commerce and Industry.

MTF is present in 208 countries and has been chosen by more than 380,000 students.


The role of an Executive Assistant (EA) is crucial within an organization, serving as a right-hand person to executives and senior management. The primary function of an Executive Assistant is to provide high-level administrative support, enabling executives to focus on strategic tasks and decision-making. The responsibilities of an EA are diverse and may include managing calendars, scheduling meetings, handling correspondence, making travel arrangements, and overseeing various administrative tasks.


Here are some key aspects of the role and functionality of an Executive Assistant:


Time Management: EAs are responsible for managing the executive's time effectively. This involves scheduling appointments, prioritizing tasks, and ensuring that the executive's schedule aligns with organizational goals.


Communication: Executive Assistants often act as a communication bridge between the executive and other team members or external stakeholders. They may handle emails, phone calls, and other forms of correspondence on behalf of the executive.


Organization: EAs play a pivotal role in maintaining organization and order within the executive's work life. This includes organizing documents, managing files, and coordinating various administrative processes.


Problem Solving: Executive Assistants need to be resourceful and capable of solving problems independently. They may encounter various challenges and must find efficient solutions to keep the workflow smooth.


Confidentiality: Given the nature of their work, EAs often have access to sensitive information. Maintaining confidentiality and discretion is paramount to the success of the executive and the organization.


Learning about the Executive Assistant role is crucial for companies and professionals for several reasons:


Efficiency and Productivity: An effective Executive Assistant enhances the efficiency and productivity of the executive they support. By managing administrative tasks, the executive can focus on strategic responsibilities, contributing to overall organizational success.


Team Collaboration: EAs often collaborate with other team members and departments. Understanding the role helps create a more seamless and collaborative work environment.


Professional Development: For individuals seeking a career as an Executive Assistant, learning the necessary skills is essential for professional development. It allows them to excel in their role, take on more responsibilities, and advance in their careers.


Strategic Support: An EA is not just an administrative professional but a strategic partner. Learning about the role helps professionals understand how they can provide valuable support to executives in achieving organizational objectives.


Career Building: For those aspiring to build a career as an Executive Assistant, developing the required skills can open doors to various opportunities. EAs often gain exposure to high-level decision-making processes and build a versatile skill set that can be applied in diverse professional settings.


In summary, understanding the role and functionality of an Executive Assistant is crucial for both companies and individuals. It contributes to organizational efficiency, fosters collaboration, and provides a pathway for career development in the realm of executive support and administration.

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Instructor Details

MTF Institute of Management

MTF Institute of Management, Technology & Finance


MTF Institute is a global educational and research institute headquartered in Lisbon, Portugal. We offer hybrid business and professional education in the areas of Business and Management, Science and Technology, and Banking and Finance.

MTF Institute R&D Center conducts research in Artificial Intelligence, Machine Learning, Data Science, Big Data, Web3, Blockchain, Cryptocurrency and Digital Assets, the Metaverse, Digital Transformation, Fintech, E-commerce, and the Internet of Things.

MTF Institute is an official partner of Deloitte, IBM, Intel, and Microsoft, and is a member of the Portuguese Chamber of Commerce and Industry and the Union of Trade and Services Associations of Lisbon.

MTF Institute has a global presence across 216 countries and territories and has been chosen by over 1 million students.


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Reviews

4.3

852 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Awariwe Caesar on 2/18/2026

Even though I'm abreast with some of the I have learnt in this course I didn't know how important they were in being an executive assistant. So with the help of this course I was able to understand and use some of the tools I knew better.

By Tracy-lee Janke on 4/13/2025

I am a paralegal in a law firm but not qualified attorney. I work in an environment with tight deadlines, quick turnaround time but have been struggling lately to get on top of things. This course has helped give me ideas and suggestions which I can try and incorporate in my job. Thank you for the helpful tips and information.

By Sharyfah Ainie Mamalo on 12/19/2024

I had high expectations for this course. The content felt rushed, and the instructor speaks very quickly, making it challenging to absorb the material effectively. Slowing down and offering more in-depth explanations could greatly improve the learning experience.

By Liz M on 10/24/2024

Positive: liked the tips on time managment, and all email examples. Needs improvment: It felt too teoretical, neets more practiale examples such as: example of event planning including budget plan, showcase how to arrange and sort emails, how to prioritise anf follow tasks, how to make polls for schedual meeting in a complex calander , senting invitations, and more.

By Elaine Bracamonte on 5/29/2024

Amazing! I highly recommend this Executive Assistant online course. It’s comprehensive, and significantly added to my existing knowledge about EA. The practical insights and expert instruction were useful, covering all essential aspects of the role. This course making me better prepared for executive support duties. An excellent investment! Really worth it! Thank you.

By Cherry B. Mondala on 5/9/2024

Im an administrative Assistant at a local government unit of the philippines specifically local government unit of Cabadbaran City. This course really help me on how to be a good administrative assistant and as an executive assistant this course gave me a heads up for my plans on applying for a EA works.

By Chideraa Nwegbu on 5/9/2024

The course is quite apt and straight forward. However, it mostly brushed though the surface level of what executive assistant do and the tools needed. Regardless of that, it is a nice course for starters in the executive assistance field.

By Angelika Quissesa on 3/20/2024

This course is really amazing for a beginner for me. It helps me to understand the basic role of executive assistant and how to do the tasks effectively and professionally. I can't wait to put what I've learned from this course into practice! Thank you

By Chiamaka Anne Nwambe on 2/12/2024

The course was insightful and definitely worth it . I gained so much valuable knowledge and skills which I can apply in my future career. I highly recommend it to anyone interested in this field. the instructor did an amazing job.

By Ndikilar Modestine on 1/22/2024

this a beautiful course to be honest. I stayed glued till the end and I intern to take it again. very explicit with practical examples to facilitate the learning. I really appreciate the time put into provide this resource and too for free I did encounter some problems like blurness but I am certain it's my network aside that it's a Tom up for me. Udemy is the GOAT.

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Overall Score : 86 / 100