Professional Receptionist Course by London Reception Academy (Udemy.com)

Outstanding! Ms. Sun did a wonderful job teaching the role of reception! From what is a Receptionist. Your appearance (first impressions) Speech (your grammar, spellingn exercises ). The art and study of effective speaking over the phone. Clear pronunciation, voice control (pitch and tone). Customer Service over the phone was very valuable. Answering the phone (effective listening, asking open & close questions is what I really needed to hear and I took notes. I also took away a lot of information on the Reception Interview. THANK YOU!

I was recently invited back in my role of Staff Operations. I took this course as a refresher and it not only helped me refresh my skills in that area, the course reminded me of things I needed to do as a professional. The course helped me realize areas where I have become laxed and in and I appreciate it.

Since starting this course, I’ve found myself sitting up straighter and paying closer attention to my appearance, including ensuring my wardrobe is neat and presentable. The early sections have already inspired me to take pride in how I present myself. I’m thoroughly enjoying the course—it emphasizes the importance of the receptionist role and highlights many subtle yet essential details that are often overlooked.

Yes, it's a great match it taught me to working with people, organized, and want to develop skills in communication, customer service, and office management. It’s also a good choice I'm looking to build a foundation in administrative work or grow into my office roles.

This was an excellent course. I am a phlebotomist who has had a couple of years off from running a patient service center. I decided that I wanted to try medical reception and Medical Administrative Assistant duties, but found that I was outdated as far as polish on the reception end. I decided to combine my medical background, increase my skill level in the administrative area, and take a load of new classes to do something new! I was super impressed with Sun's delivery and professionalism during this course. She delivers in a clear and concise language, is warm and friendly, super encouraging, and hits all of the key areas you will encounter. The scenarios provided give you a visual and mental picture of what you need to be profficient in. I think that anyone that works with the public, not just receptionists can gain valuable communication skills for the workplace from this course. Thank you for presenting such a delightful, thorough learning experience!

This concise course offers a wealth of valuable insights for aspiring receptionists. The instructor's professionalism and engaging teaching style kept me fully engaged throughout. I wholeheartedly recommend it, particularly for newcomers to the receptionist role. Kudos and thank you!

Impressive. Ms. Moritz is phenomenal. This course is a must have for all incoming admins. The basic principles are thoughtfully explained and allow for retrospective analysis of self without direct criticism. I love it and will recommend to newcomers in this field.

Very informative and broken down well. I would recommend this course to anyone interested in this field of work. I will mention, some of the answer sheets provided don't match with the work sheets provided. But if you can look past that, then this will be an engaging and enjoyable training. Thanks.

The course was very informative. I like her explanation of why doing a certain thing is very important, even if it's as simple as saying thank you or smiling, because these simple actions can leave a big impact on how your customer/client will feel. The course gives good examples of how to do something better, and how to handle different situations. There's a career & experience section at the end, which is great and shows that she cares about what she is teaching.

This course was amazing and knowledgeable what I liked the most you where not rushed to finish which made me to really enjoy and eager to absorb everything I have studied with our working schedule as already a receptionist while studying I was not rushed at all that's the greatest . London Reception Academy is the best do consider it to up skill your skills in whatever career you are at or thinking of embarking. Thank you.