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Quality Management And Quality Assurance Expert (Accredited) (Udemy.com)

Quality Management And Quality Assurance for Quality Champions, Accredited And Practical Quality Management Training

Created by: Six Sigma Academy Amsterdam (SSAA)

Last updated September 2025

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What you will learn

  • Define quality in quality management
  • Deming's 14 quality points
  • Measure quality with KPIs
  • Quality testing methods

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Course Description

Quality Management And Quality Assurance

Offering high quality products and services can transform a business. But here's the problem: Many people struggle to even define the meaning of quality and how it should be measured. Just ask around and find out for yourself. 

THIS COURSE

This course can be your first step in the world of quality management and quality assurance on your way to becoming a quality champion. What will you learn?


  • What are some common definitions of quality?

  • How can quality be analyzed systematically with a cause and effect matrix?

  • How can quality be measured?

  • What are some common KPIs in quality management and quality assurance?

  • What is total cost of quality?

  • What is the difference between quality assurance and quality control?

  • What is VOC (Voice of Customer) and how can it help in quality assurance?

  • What is a CTQ factor (Critical To Quality) and how can it help in quality management?

  • How do audits help in quality assurance and quality management?

  • How does event tree analysis help us with risk management?

SIX SIGMA ACADEMY AMSTERDAM (SSAA)

The training is provided by SSAA, an accredited provider of education that was set up by university lecturers from Holland, with the aim to make academic quality education more affordable, accessible and engaging. As of 2023, we have trained over 150,000 students worldwide.

We hope to welcome you to our short, free introductory course.

Team SSAA

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Instructor Details

Six Sigma Academy Amsterdam (SSAA)

Six Sigma Academy Amsterdam or SSAA started when a number of university lecturers from the Netherlands decided to make accredited academic quality education and certification more affordable, practical, time efficient and engaging.

Six Sigma Academy Amsterdam or SSAA has trained and certified 200,000+ students in more than 170 countries. Furthermore, SSAA lecturers have supervised projects for companies like Audi, the Dutch military and Lufthansa and bring that practical experience to you.

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Reviews

4.5

2,811 ratings on Udemy

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By Thabiso Boyd Monnanyana on 7/11/2026

very informative and clear explainations, not as most courses where its assumed you understand and not explaining core topics

By Antonio Smith on 6/18/2026

I see that quality is a characteristic that is important in many fields. It is something that can define a product, service and an organization. This course so far is very interesting and informative.

By Govinda Shresta on 6/4/2026

Personal experience on taking this course was amazing learned new dynamics of auditing and quality management.

By Ueider Mafra on 6/2/2026

Muito animado com o estudo, e agradecido pela oportunidade de aprendizagem e crescimento. Parabéns a equipe da TCS pela iniciativa.

By Charelton Pinto on 5/12/2026

The training programme is very in helpful, more in depth explanation with examples will make it more beneficial.

By Anonymized User on 4/29/2026

very amazing learning platform i am so suprised to express my gratitude to know the core topics i will recomend to every one to take this course because it will enhance your skills

By Cesar Guillermo Bione on 4/27/2026

Up to this point, no real quality management system content shared. Just example and cases from the past where quality was poor.

By Ottilie Mungungu on 3/17/2026

I am grateful for the experience; the lecturer gave good insight into the entire course. This was generally relevant and informative.

By Anonymized User on 2/2/2026

The course was too superficial for me; many topics were explained too quickly. It can be used as an overview course, but not for in-depth study of individual topics.

By Lorraine Halpin on 12/27/2025

yes, it is - its giving me useful info - background stuff. Not relevant to my field but it is great to get a broader understanding

Showing all 10 reviews on CourseDuck

Read all 2,811 reviews on Udemy

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Quality Score

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Overall Score : 90 / 100