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Quality Management Systems, Tools and Strategies (Udemy.com)

The 1-stop solution for a grounded onboarding in quality management

4.4
1,606 reviews

Created by: Florian Segelken

Last updated August 2021

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What you will learn

  • a grounded general understanding of quality management systems, tools and strategies, including:
  • History of Quality Management
  • Process Management
  • Introduction to ISO9001
  • System, Process & Product Auditing
  • Service Quality Management
  • Quality Planning
  • Quality Tools
  • BONUS material: ask a question and I will provide an answer

How it compares

Against the other 1,210 rated Udemy courses in Business on CourseDuck:

  • Rating4.4 out of 5higher than 27% of them
  • Reviews1,606#345 of 1,211 by number of reviews
  • Length11.9 hourslonger than 90% of them
  • Last updatedAugust 2021earlier than 84% of them

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Course Description

This course will give you a grounded understanding of quality management systems, tools and strategies on how to improve the quality performance of an organisation, while keeping it simple and easy to understand in a step by step manner.

It is ideal for beginners as an onboarding process or for experienced professionals to refresh your knowledge and fill in on some gaps.

If you have any question during the course please feel free to contact us and I if necessary we will upload additional material into the BONUS section to ensure you get all the answer you need.

The course gives several examples from the automotive industry, as the instructors primary experience is derrived from this industry, nevertheless, the principles can be applied to quality management in general.


This course will teach you:

- History of Quality Management

- Process Management

- Introduction to ISO9001

- System, Process & Product Auditing

- Service Quality Management

- Quality Planning

- Quality Tools 

- BONUS material: ask a question and I will provide an answer


About the instructor:

The instructor has worked as over 15+ years in different countries and various roles in the manufacturing and service sector, such as Quality Manager, Logistic Manager, Engineering-, Quality- & Plant-director, etc. and currently part-time as lecturer for quality management strategies in a global TOP100 ranked university. 

We hope you get maximum benefit out of this course, If yes, please leave a 5 Star rating!
Read More All Levels All Levels product length iconTime: 11.9h

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Instructor Details

Florian Segelken

Engineering Global Teams & Careers in Manufacturing

Success in the corporate world isn’t a matter of luck—it can be engineered. I’ve spent my career serving in executive leadership roles across continents, from Germany and the Middle East to China and the Americas. I have seen over and over how careers unfold, and I’m here to show you how to fix the inputs to get the outputs you deserve.


Why Learn from Me?

I don’t just teach theory; I teach industrial reality. My perspective is built on a truly international career path where I’ve navigated different cultures, organizational structures, and high-stakes crises.


What I Can Do for You


For the Individual Professional:

I help quality management professionals to

Speed Up Your Journey: Reach your career goals faster by removing the trial-and-error that stalls most people.

Command the Interview: Gain the frameworks and confidence to stay calm under pressure and secure the compensation you’ve earned.

Build a Borderless Career: Learn how to engineer a professional trajectory that gives you the freedom to work anywhere in the world.


Take Control of Your Trajectory

Read More

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Reviews

4.4

1,606 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

Write a review

By Bjorn Jacobs on 6/19/2026

Enjoyed the training and it was very informative. Learned a lot.

By Anonymized User on 2/23/2026

I really enjoyed the course. However, I would have liked to have had materials on the individual topics available to download.

By Raymond Daly on 2/20/2026

Overall brilliant! personally I gleaned a lot of knowledge

By Karina Garcia Jauregui on 2/15/2026

This course helped me refresh several quality concepts and also gave me new and valuable knowledge about other quality roles I have not performed yet. I think this is a very good course. Since I have always worked in the automotive industry, it was very helpful to see examples from a market where I already have experience.

By Youvika Singh on 2/10/2026

Thanks for this detailed course. I chose this course because I wanted to switch my career to an industrial setting, but during the course, I felt like, why shouldn't I start my own company and use all this knowledge? Hahaha Nice content!

By Beatriz Orendain on 2/5/2026

Good information, but not able to apply much, on my industry. Small storage warehouse that just need to meet audit requirements for storing hard candy, to get certificate for good storage and distribution management.

By Anushree Dukhande on 1/19/2026

All Quality related information available in 1 training session, very good coverage of the concepts.

By Amarnath Kotha on 1/19/2026

The course demonstrates a well‑crafted design, maintains interest throughout, and effectively covers each topic in depth.

By Kishore Polamreddy on 12/12/2025

Very lengthy and detailed

By Brendan McHugh on 10/9/2025

Definitely a solid overview of ISO 9001 for a beginner, or as a "brush up" for someone with experience. Highly recommend this!

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Overall Score : 88 / 100

Quality Management Systems, Tools and Strategies
Visit course on Udemy Write a review
  • Video Duration: icon 11.9h
  • Price: $64.99
  • Provider: icon Udemy
  • Updated: icon August 2021
  • Level: All Levels All Levels
  • Language: icon English
  • Certificate: icon Yes
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