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Root Cause Analysis and the 8D Problem Solving Bootcamp (Udemy.com)

(Accredited) - Four RCA approaches for permanent and effective corrective actions | Get 8 PMI PDUs / SHRM PDCs / CPDs

Created by: Sandeep Kumar

Last updated July 2024

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What you will learn

  • Perform effective root cause analysis to eliminate problems permanently and enhance process reliability.
  • Choose the right tool for root cause analysis from a comprehensive selection, ensuring precise problem identification.
  • Learn about over 40 powerful tools that can be used for effective problem-solving, boosting your analytical capabilities.
  • Master proven problem-solving approaches, including the 8D methodology, to tackle complex issues systematically.
  • Implement permanent corrective actions to ensure problems do not recur, fostering a culture of continuous improvement.
  • Access and utilize included templates to streamline your problem-solving process and documentation.
  • Enhance your ability to work collaboratively in teams to solve problems effectively and efficiently.
  • Increase your career prospects by mastering essential problem-solving skills that are highly valued in any industry.

How it compares

Against the other 1,210 rated Udemy courses in Business on CourseDuck:

  • Rating4.5 out of 5higher than 46% of them
  • Reviews2,023#299 of 1,211 by number of reviews
  • Length8.6 hourslonger than 85% of them
  • Last updatedJuly 2024earlier than 71% of them

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Course Description

Note: Students who complete this course can apply for the certification exam by Quality Gurus Inc. and achieve the Verified Certification from Quality Gurus Inc. It is optional, and there is no separate fee for it. Quality Gurus Inc. is the Authorized Training Partner (ATP # 6034) of the Project Management Institute (PMI®) and the official Recertification Partner of the Society for Human Resource Management (SHRM®)

The verified certification from Quality Gurus Inc. provides you with 8.0 pre-approved PMI PDUs and 8.0 SHRM PDCs at no additional cost to you.

This course is accredited by The CPD Group (UK). You are eligible to claim 8.0 CPDs for this course (Accreditation# 1016191)


Root Cause Analysis and the 8D Problem Solving Bootcamp (Accredited)

In this course, I will cover four broad strategies or approaches for Root Cause Analysis (RCA) and problem-solving:

1. Five Why's

2. Cause and Effect Diagram

3. A3 Problem Solving Approach

4. Eight Disciplines or 8D Problem Solving Approach


Depending upon the complexity of the problem, you can choose one of these approaches.

While taking these approaches, many tools and techniques could be applied. I will cover many such tools, for example:

1. Seven Basic Quality Tools (Cause and Effect Analysis, Flow Chart, Check Sheet, Pareto Chart, Scatter Plot, Control Charts and Histograms)

2. Descriptive Statistics (Mean, Mode, Median, Range and Standard Deviation)

3. Graphs and Charts (Box and Whisker Plot, Individual Value Plot, Bar Chart, Pie Chart, Bubble Chart, Matrix Plot, and Time Series)

4. Value Stream Mapping

5. Tools for D1 (Establish the Team): Team Roles, Team Stages, Conflict Management and Negative Team Behaviours

6. Tools for D2 (Describe the Problem): 5W2H, SIPOC, Gemba Walk and Stakeholder Analysis

7. Tools for D3 (Interim Containment): Identification and Traceability

8. Tools for D4 (Root Cause Analysis): Brainstorming, Nominal Group Technique and Affinity Diagram

9. Tools for D5 (Develop CA): Poka-yoke, Force Field Analysis, Control Plan and Benefit-Cost Analysis

10. Tools for D6 (Implement CA): Gantt Chart, RACI Matrix, Reports and Dashboard

11. Tools for D7 (Prevent Recurrence): FMEA


Continuous Professional Development (CPD) Units:

  • For the ASQ® Recertification Units (RUs), we suggest 0.80 RUs under the Professional Development > Continuing Education category.

  • For PMI®, 8.0 pre-approved PDUs can be provided after completing our optional/free certification exam. The detailed steps for taking Quality Gurus Inc. certification with preapproved PDUs are provided in the courses.


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Instructor Details

Sandeep Kumar

I am Sandeep Kumar, founder of Quality Gurus Inc. and creator of multiple quality management, Six Sigma, Lean, auditing, and ASQ exam preparation courses. Over the years, I have helped more than 300,000 professionals build practical quality skills and prepare for professional certifications. This community is designed for quality professionals, Six Sigma practitioners, auditors, engineers, supervisors, managers, and anyone serious about career growth in quality. Inside the community, members can learn practical tools, ask questions, discuss real workplace challenges, prepare for ASQ exams, and connect with others on the same professional journey. My teaching style is simple, practical, and focused on helping you understand concepts clearly so you can apply them with confidence. Whether you are preparing for CQE, CQA, CMQ/OE, CSSGB, CSSBB, CQIA, CCQM, CSQP or another quality-related certification, this community will help you stay focused, motivated, and supported.



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Reviews

4.5

2,023 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Cornelia Francke on 2/7/2025

This course has very interesting aspects but also often states the obvious or repeat too much what was already explained. The examples are too much based on Minitab and the learning sources point to a commercial site with complex cookie settings that are difficult to decline all.

By Anonymized User on 10/7/2024

Good match. Much of the material I have not had to use in recent years. It has been a good refresher and prompted me to use some of the tools I had forgotten were available.

By Eusebio Deiana on 9/26/2023

The course in itself is pretty interesting...explanations are clear and comprehensive. The problem is that you must have minitab in order to fully benefit from it otherwise you miss the applicative part.

By Dr. ANIKET SAXENA on 11/20/2022

It was an amazing experience learning the Root Cause Analysis process & 8D corrective actions in a way it was fun & easy to remember. The instructor is highly knowledgeable & his teaching methodology is equally engaging.

By Cesar Castillo on 10/5/2022

Super engaging and inspiring course. Personally, I feel very comfortable with the real-life examples and the practical part too. I've been able to apply this knowledge (use of pareto charts, RCA etc etc) in my daily work routine and create amazing analysis.

By Carol M Granston on 3/29/2022

I am a quality professional and this course was an excellent review because many concepts and tools are often forgotten in the workplace. I am however, very annoyed at the instructions for finding the exam.

By Fikret Yalcinkaya on 2/7/2022

I am amazed how well taught the contents and the tools are. The explanations are deep and large, so that even a slow thinkers can catch the details. I also could revise my Minitab knowledge. Thank you Sandeep Kumar.

By Eugenio Villar Fonseca on 1/28/2021

Really satisfied with the quality of the course, the topics are well estructured and explained using examples, the course material is clear and solid. But the best by far is the instructor Sandeep Kumar. Highly recommended.

By James John Atuh on 1/25/2021

Met my objective in learning RCA & 8D Method. The instructor is a Subject Matter Expert and has wealth of experience in the field of quality. The materials in the course are interesting and it shows some practical examples on how to utilize tools either with Excel or Minitab. I learned a lot from this course. Thanks!

By Sandeep Joshi on 11/21/2020

This is good course to get clear understanding about the tools which are used widely nowadays for quick Root cause analysis and reporting .Concepts are explain in simple language and with practical examples.

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Quality Score

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Overall Score : 90 / 100