SAP Crystal Reports 2020 (and earlier versions) (Udemy.com)
How to create reports quickly and easily. For SAP Crystal Reports 2008, 2011, 2013, 2016 and 2020
Created by: Phillip Burton
Last updated April 2026
What you will learn
- Have a good knowledge of Crystal Reports, having installed it on your laptop.
- Know about the different types of data sources, and how to create a report from scratch, including grouping, sorting and filtering/selecting.
- Be able to format dates, numbers, text and other fields, insert and format graphics and other objects, and know when and why to insert additional sections.
- Find out why hard-coded figures do not give the best interaction to the end-user, and use parameters to overcome this problem.
- Add all manner of graphs, from bar charts to pie charts, radar charts and more.
- Create subreports and drill-down reports, including using Cross-tab (PivotTables) in these reports.
- Know what types of formulas are available, and how they can be used.
How it compares
Against the other 220 rated Udemy courses in SAP on CourseDuck:
- Rating4.6 out of 5higher than 79% of them
- Reviews1,433#73 of 221 by number of reviews
- Length3.4 hoursshorter than 78% of them
- Last updatedApril 2026more recently than 76% of them
Course Description
Reviews:
"I've recently started a new job and need to use Crystal Reports 2016 which is software I'd not previously used at my old organization. I feel much more comfortable now working out what my predecessor did when putting her reports together, and will be able to more effectively roll-forward and update the previous reports." -- John
"Despite having some empirical experience of CR use, I was at the total beginners' level when starting this course. I can use SAP CR much more consciously now. Especially enjoyed the Formulas section. Thank you, Phillip!" - Julius
"Neatly articulated and presented with full of joy. Felt very good all the way till end with his friendly teaching method. Feel good learning experience. Thank You!" - Parthasarathi
Hello, and welcome to Crystal Reports 2008 to 2020. This course has been completely re-recorded using SAP Crystal Reports 2020
In this course we'll be looking at SAP Crystal Reports, and how to use it.
Please note: This course is not affiliated with, endorsed by, or sponsored by SAP.
This course starts right at the beginning, and so is good for absolute beginners, but would also be useful for you if you have previously used it, perhaps viewing reports or making basic reports, and would like to improve your skills.
You don't need to have Crystal Reports on your computer, as first of all we will install a trial version of Crystal Reports for free, so that you can use it on your computer free for 30 days. This way, you can practice with your new skills, experiment with your own data and create your own reports.
This course is separated into 7 levels, each getting progressively more deeper into Crystal Reports. They are:
Creating your first report,
Adding grouping, sorting and filtering, also known as Selecting.
Formatting,
Adding user interaction through parameters,
Graphs and charts,
Subreports, and
Formulas.
All of this will be taken at a fairly leisurely pace, so you can really get familiar with the menus and icons.
By the end, you will be able to develop your own reports, and start to explore other people's. And there's a Certificate of Completion available if you complete the course.
Instructor Details
- 4.6 Rating
1,433 Reviews
Phillip Burton
Hi. I'm Phillip, and I'm proud to Teach with Udemy as a Udemy Instructor Partner. I have been teaching on Udemy since 2015, and I have over 1,000,000 students and more than 60 video courses, including over a dozen Bestseller courses.
My courses include Microsoft Power BI and Fabric, Tableau, SQL Server, Power Platform (Power Apps, Power Automate, etc.), Azure, Microsoft Office, and more. The majority of my courses align with the requirements for official certifications from Microsoft, Oracle, and Tableau - so with a bit of practice, you could enter the exam or assessment and put it on your CV or resume.
I have been a Computing Consultant providing expert services in the development of computer systems and data analysis. I am one of 9 award winning Experts for Experts Exchange's 11th Annual Expert Awards. My interests are working with data, including Microsoft Power BI, Excel, Access, SQL Server, and the Power Platform.
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Reviews
By DeLisa Glover on 3/16/2026
I really appreciated the very clear explanations and the review at the end of each video. After the exercises, there is a video walk through of how to complete the exercise in case you get stuck. I now feel ready to start making and maintaining existing Crystal Reports at my job.
By John Burns on 6/29/2022
I've recently started a new job and need to use Crystal Reports 2016 which is software I'd not previously used at my old organization. I feel much more comfortable now working out what my predecessor did when putting her reports together, and will be able to more effectively roll-forward and update the previous reports.
By Janessa Aulén on 11/25/2021
Very good introduction to Crystal Reports, but it could have been a bit more in depth. It introduced formulas and parameters well enough to understand them and work with them. I now understand subreports and drill downs as well, but I was hoping to learn a bit more about connecting to different sources other than .mdb. I had read and watched a few tutorials on Crystal Reports before I started this course, so I was not a complete beginner, maybe an intermediate beginner. All in all, this was a good course to gain deeper understanding and knowledge about Crystal Reports.
By Renea Kurfman on 10/13/2020
I think that this course is a very good starting point. I just started using Crystal Reports in my day to day job more for creating and maintaining Customer facing forms/documents like Customer Order Acknowledgement, Customer Invoice, etc. not so much for creating reports with charts. So the charts portion was not as much of an interest to me, but good to know all that exists. I would be interested in a course more geared toward the forms/documents if you offer it. Thank you.
By Valerie Carter on 10/10/2020
Nice learning experience. Had to go back and relearn some things before moving on, but that option is great!
By Renea Kurfman on 10/9/2020
I think that this course is a very good starting point. I just started using Crystal Reports in my day to day job more for creating and maintaining Customer facing forms/documents like Customer Order Acknowledgement, Customer Invoice, etc. not so much for creating reports with charts. So the charts portion was not as much of an interest to me, but good to know all that exists.
I would be interested in a course more geared toward the forms/documents if you offer it.
Thank you.
By Tricia Chitwood on 9/25/2020
So far I've encountered my first difficulty, and received help when asked!
By Nick Glithero on 7/21/2020
An excellent course. I learnt a lot and can move forward with confidence.
By David Deschere on 6/23/2020
The material was presented clearly and, most usefully, it is easy to use as a reference. As I have been designing and modifying reports, it was easy to refer back to sections of the course and refresh my knowledge to be efficient with my report development. The course is thorough and covers well into a moderate skill level. With this course behind me, I anticipate that I will be quite proficient at generating and enhancing most reports as needed for my employer.
By Tony Maravolo on 6/7/2020
Overall a good intro to Crystal Reports. It was sometimes difficult to understand the verbal accent he has, but after awhile you get used to it. I will say for what I was looking to learn, the first 2 or so hours went reallllly slow. So if you think things are moving slowly, it does pick up later. About half way through is where I thought it started to get good. In some instances there was a lot of nervous clicking on screen, and you lose track of where he is going, but its nice you can pause or rewind the lecture to be able to take notes. For the price, I did learn a few things that were decent. I will say you don't necessarily need to download the Crystal Report software if you're just looking to get an overall scope and take some notes. There were no exercises or anything here. (I will make sure to have our IT team download the actual software for use on my work PC though.) Now on to a more advanced course. I will look elsewhere for a different instructor though.
By Dominique on 5/16/2020
Yes, as a beginner it is easy to follow along so far. I did get lost on the setting data location section and i have used that before so i would suggest refining the approach to that section a bit.
By Mike Mustari on 5/7/2020
Could use some serious editing so we aren't waiting for the "teacher" to remember where to go for things
Quality Score
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Overall Score : 92 / 100












