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AB-900: Copilot & Agent Administration Fundamentals Course (Udemy.com)

Get prepared for the AB-900 exam with instructor led labs and hands on simulations available 24/7

Created by: John Christopher

Last updated October 2026

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What you will learn

  • Learn the concepts and perform hands on activities needed to pass the AB-900 exam
  • Gain a tremendous amount of knowledge involving Microsoft 365, Azure Services, and Copilot
  • Get loads of hands on experience with Microsoft 365, Entra ID, Purview and more!
  • Utilize hands on simulations that can be access anytime, anywhere!

How it compares

Against the other 848 rated Udemy courses in IT Certifications on CourseDuck:

  • Rating4.7 out of 5higher than 80% of them
  • Reviews1,205#255 of 849 by number of reviews
  • Length11.1 hourslonger than 62% of them
  • Last updatedOctober 2026more recently than 98% of them

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Course Description

We really hope you'll agree, this training is way more than the average course on Udemy!

Have access to the following:

  • Training from an instructor of over 25 years who has trained thousands of people and also a Microsoft Certified Trainer

  • Lecture that explains the concepts in an easy to learn method for someone that is just starting out with this material

  • Instructor led hands on and simulations to practice that can be followed even if you have little to no experience

TOPICS COVERED INCLUDING HANDS ON LECTURE AND PRACTICE TUTORIALS:

Introduction

  • Welcome to the course

  • Understanding the Microsoft Environment

  • Having a Solid Foundation of Active Directory Domains

  • Having a Solid Foundation of RAS, DMZ, and Virtualization

  • Having a Solid Foundation of the Microsoft Cloud Services

  • DONT SKIP: The first thing to know about Microsoft cloud services

  • Questions for John Christopher

  • Order of concepts covered in the course

  • Certificate of Completion

Setting up for hands on

  • IMPORTANT Using Assignments in the course

  • Creating a free Microsoft 365 Account

  • Getting your free Azure credit

  • Compliance blade renamed to Microsoft Purview

Identify the core objects of Microsoft 365 services

  • Explain how license types assigned to users and groups affect access to MS365

  • Explore the organization configurations by using the Microsoft 365 admin center

  • Identify the appropriate objects to configure by using the Exchange Online admin

  • Identify the appropriate objects to configure by using SharePoint in MS365

  • Identify the appropriate roles and permissions for sites in SharePoint in MS365

  • Identify the appropriate objects to configure by using the Teams admin center

Understand the Microsoft 365 security principles

  • Explain the core Zero Trust principles

  • Understand authentication for authorization

  • Configure authentication methods

  • User identity creation

  • External user identity creation

  • Group creation in Microsoft 365

  • Group creation in Azure

  • Understand threat protection and intelligence

  • Understand features and capabilities of Microsoft Defender XDR

Identify the core security features of Microsoft 365 services

  • Understand features and capabilities of Microsoft Entra

  • Understand conditional access policies

  • Implement a conditional access policy from a template

  • Understand the purpose and benefits of SSO

  • Understand multi-factor authentication (MFA)

  • Implement multi-factor authentication (MFA)

  • Understand the concepts of role based access control (RBAC)

  • Implement role based access control (RBAC)

  • Identify the role of Privileged Identity Management (PIM) in an organization

  • Using Privileged Identity Management (PIM) in an organization

  • Identify the appropriate tools to troubleshoot common sign-in issues

  • Interpret Identity Secure Score in Microsoft Entra ID

  • Understand App registrations and Enterprise apps

  • Understand the concepts of Enterprise apps in Microsoft Entra

  • Create an App registrations in Microsoft Entra

Understand Microsoft Purview

  • Understand features and capabilities of Microsoft Purview Information Protection

  • Data classification with sensitive info types in Microsoft Purview

  • Understand features and capabilities of Data Loss Prevention (DLP) in Microsoft Purview

  • Create a Data Loss Prevention (DLP) policy in Microsoft Purview

  • Understand Microsoft Purview Communication Compliance & Insider Risk Management

  • Understand Microsoft Purview Data Security Posture Management (DSPM) for AI

  • Identify the use cases for sensitivity labels in Microsoft Purview

  • Create sensitivity labels in Microsoft Purview

  • Understand retention

  • Create retention policies Microsoft Purview Data Lifecycle Management

Understand data security implications of Copilot

  • Understand how Copilot accesses data

  • Understand how Microsoft Graph influences Copilot responses

  • Understand how Copilot uses permissions and other controls in Microsoft 365

  • Understand responsible AI principles

Identify data protection and governance risks for Microsoft 365 and Copilot

  • Identify compliance risks & recommendations by using Purview Compliance Manager

  • Identify sensitive information by using Microsoft Purview Data Explorer

  • Identify risks by using Insider Risk Management

  • Implement an Insider Risk Management policy using Microsoft Purview

  • Identify and respond to alerts generated by Microsoft Purview DLP

  • Identify policy violations generated by Communication Compliance

  • Identify user activities reported by Microsoft Purview activity explorer

  • Discover and manage AI activity by using DSPM for AI

  • Search for files and emails by using Content search in MS Purview eDiscovery

Identify and monitor oversharing in SharePoint in Microsoft 365

  • Identify the tools to troubleshoot oversharing in an organization

  • Run a data access governance report in SharePoint

  • Understand features and capabilities of SharePoint Advanced Management

Understand features and capabilities of Copilot and agents

  • Compare the built-in capabilities of Copilot and agents

  • Compare Copilot monthly license model to pay-as-you-go, including SharePoint

  • Identify which Copilot features can be enabled or disabled

  • Identify use cases for Researcher, Analyst, and custom agents

Perform basic administrative tasks for Copilot

  • Assign Copilot licenses

  • Monitor and manage Copilot pay-as-you-go billing policies

  • Monitor Copilot usage and adoption, Copilot Analytics and the MS365 admin center

  • Manage prompts, including saving, sharing, scheduling, and deleting

Perform basic administrative tasks for agents

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Instructor Details

John Christopher

John Christopher is a Technical Instructor that has been in the business for 25 years. His first experience with information technology occurred in the early 90s when he ran an MS-DOS based BBS(Bulletin Board System) as a System Operator. In the late 90s, after working with Windows NT 3.50 performing backups for Regal Group, he decided to get Windows NT Microsoft Certified.

In 1998 he got his first Microsoft Certified Systems Engineer and Microsoft Certified Trainer certification. Shortly after getting certified, he began working as a Junior Administrator and Instructor for Knowledge Alliance. From there John was able to become one of the first people in the world to gain an MCSE for the Windows 2000 operating system and he began teaching full time for a company called Productivity Point International. At Productivity Point, John got Citrix Metaframe certified and began teaching Citrix along with Microsoft classes. Productivity Point began experiencing financial troubles and John moved on to work with another training company in 2001

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Reviews

4.7

1,205 ratings on Udemy

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By Mohammad Shabbir on 10/8/2026

Fantastic course! John explains every concept clearly, and the hands-on simulations are incredible for gaining real practical experience without needing extra cloud subscriptions. Mapped perfectly to the exam topics. Passed my expectations—10/10!

By Rodolphe ACHY on 7/23/2026

bjr, j'ai reussi l'examen AB-900, le 20/07/26 avec une note de 760. Je ne connaissains pas du tout l'env microsoft 365 mais le cours est bien expliqué et j'ai coplété avec tutorial dojo pour préparer l'examen et j'ai aussi parcouru la doc officielle microsoft pour l'exam. Merci encore

By Christopher Pirolli on 7/13/2026

Great course.. Just took AB-900 this morning and passed. This along side of a tenant that you can practice in is fantastic resources for the test. Can't really think of anything that was on the test that was not in this course. Highly recommend playing with SharePoint Site Advanced administration as there were a handful of questions that were quite in-depth. On-to Azure fundamentals next! Thanks for putting this course together

By Maurice Boon on 6/12/2026

Excellent course for anyone studying for AB-900. The explanations are clear, the structure is easy to follow, and the simulations are one of the strongest parts of the course. Highly recommended.

By Robert Pugh on 6/8/2026

As always, I've been using John's courses for years now and each time I've primarily used his course in conjunction with Microsoft and other resources for practice tests where they align perfectly. You can really tell John thrives to ensure his students are prepared with the foundational knowledge for any cert their want to purse.

By REDDY SARAN LAL on 4/27/2026

Fantastic course, thank you, JC. It is more theoretical and less practical, however, I believe going through this will help us understand the foundational concepts better and if you're about to take AB-900, please ensure to take more number of mock tests as well to ensure you pass in the first go. Happy Learning!

By Ibiduneyitayo on 4/15/2026

You are an excellent tutor. I really appreciated your clear breakdowns, detailed explanations, and the way you connected everything throughout the course. I value learning that focuses on true understanding, and this course absolutely delivered that for me. It was highly valuable.

By Anonymized User on 4/14/2026

John explains about Azure, M365, Entra ID and Purview. This is helpful to those videos demonstrate. I feel familiar and confident with the M365 environment as well as with fundamental Copilot functionality. Thank you!

By Percy Barfi Nkrumah on 4/14/2026

Great course, very detailed, tutor takes his time to explain things. It does help to also play around with the features is being talked about. I have recommended this to fellow colleagues as well.

By Muhammad Hassan on 4/9/2026

It was overall good, but I can see alot of theroy based slides and lack of illustrations or graphics... therefore I can surely says that the slides could be better. But thank you for making content, in general it was good.

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Overall Score : 94 / 100