AB-900: Copilot & Agent Administration Fundamentals Course (Udemy.com)
Get prepared for the AB-900 exam with instructor led labs and hands on simulations available 24/7
Created by: John Christopher
Last updated October 2026
What you will learn
- Learn the concepts and perform hands on activities needed to pass the AB-900 exam
- Gain a tremendous amount of knowledge involving Microsoft 365, Azure Services, and Copilot
- Get loads of hands on experience with Microsoft 365, Entra ID, Purview and more!
- Utilize hands on simulations that can be access anytime, anywhere!
How it compares
Against the other 848 rated Udemy courses in IT Certifications on CourseDuck:
- Rating4.7 out of 5higher than 80% of them
- Reviews1,205#255 of 849 by number of reviews
- Length11.1 hourslonger than 62% of them
- Last updatedOctober 2026more recently than 98% of them
Course Description
We really hope you'll agree, this training is way more than the average course on Udemy!
Have access to the following:
Training from an instructor of over 25 years who has trained thousands of people and also a Microsoft Certified Trainer
Lecture that explains the concepts in an easy to learn method for someone that is just starting out with this material
Instructor led hands on and simulations to practice that can be followed even if you have little to no experience
TOPICS COVERED INCLUDING HANDS ON LECTURE AND PRACTICE TUTORIALS:
Introduction
Welcome to the course
Understanding the Microsoft Environment
Having a Solid Foundation of Active Directory Domains
Having a Solid Foundation of RAS, DMZ, and Virtualization
Having a Solid Foundation of the Microsoft Cloud Services
DONT SKIP: The first thing to know about Microsoft cloud services
Questions for John Christopher
Order of concepts covered in the course
Certificate of Completion
Setting up for hands on
IMPORTANT Using Assignments in the course
Creating a free Microsoft 365 Account
Getting your free Azure credit
Compliance blade renamed to Microsoft Purview
Identify the core objects of Microsoft 365 services
Explain how license types assigned to users and groups affect access to MS365
Explore the organization configurations by using the Microsoft 365 admin center
Identify the appropriate objects to configure by using the Exchange Online admin
Identify the appropriate objects to configure by using SharePoint in MS365
Identify the appropriate roles and permissions for sites in SharePoint in MS365
Identify the appropriate objects to configure by using the Teams admin center
Understand the Microsoft 365 security principles
Explain the core Zero Trust principles
Understand authentication for authorization
Configure authentication methods
User identity creation
External user identity creation
Group creation in Microsoft 365
Group creation in Azure
Understand threat protection and intelligence
Understand features and capabilities of Microsoft Defender XDR
Identify the core security features of Microsoft 365 services
Understand features and capabilities of Microsoft Entra
Understand conditional access policies
Implement a conditional access policy from a template
Understand the purpose and benefits of SSO
Understand multi-factor authentication (MFA)
Implement multi-factor authentication (MFA)
Understand the concepts of role based access control (RBAC)
Implement role based access control (RBAC)
Identify the role of Privileged Identity Management (PIM) in an organization
Using Privileged Identity Management (PIM) in an organization
Identify the appropriate tools to troubleshoot common sign-in issues
Interpret Identity Secure Score in Microsoft Entra ID
Understand App registrations and Enterprise apps
Understand the concepts of Enterprise apps in Microsoft Entra
Create an App registrations in Microsoft Entra
Understand Microsoft Purview
Understand features and capabilities of Microsoft Purview Information Protection
Data classification with sensitive info types in Microsoft Purview
Understand features and capabilities of Data Loss Prevention (DLP) in Microsoft Purview
Create a Data Loss Prevention (DLP) policy in Microsoft Purview
Understand Microsoft Purview Communication Compliance & Insider Risk Management
Understand Microsoft Purview Data Security Posture Management (DSPM) for AI
Identify the use cases for sensitivity labels in Microsoft Purview
Create sensitivity labels in Microsoft Purview
Understand retention
Create retention policies Microsoft Purview Data Lifecycle Management
Understand data security implications of Copilot
Understand how Copilot accesses data
Understand how Microsoft Graph influences Copilot responses
Understand how Copilot uses permissions and other controls in Microsoft 365
Understand responsible AI principles
Identify data protection and governance risks for Microsoft 365 and Copilot
Identify compliance risks & recommendations by using Purview Compliance Manager
Identify sensitive information by using Microsoft Purview Data Explorer
Identify risks by using Insider Risk Management
Implement an Insider Risk Management policy using Microsoft Purview
Identify and respond to alerts generated by Microsoft Purview DLP
Identify policy violations generated by Communication Compliance
Identify user activities reported by Microsoft Purview activity explorer
Discover and manage AI activity by using DSPM for AI
Search for files and emails by using Content search in MS Purview eDiscovery
Identify and monitor oversharing in SharePoint in Microsoft 365
Identify the tools to troubleshoot oversharing in an organization
Run a data access governance report in SharePoint
Understand features and capabilities of SharePoint Advanced Management
Understand features and capabilities of Copilot and agents
Compare the built-in capabilities of Copilot and agents
Compare Copilot monthly license model to pay-as-you-go, including SharePoint
Identify which Copilot features can be enabled or disabled
Identify use cases for Researcher, Analyst, and custom agents
Perform basic administrative tasks for Copilot
Assign Copilot licenses
Monitor and manage Copilot pay-as-you-go billing policies
Monitor Copilot usage and adoption, Copilot Analytics and the MS365 admin center
Manage prompts, including saving, sharing, scheduling, and deleting
Perform basic administrative tasks for agents
Instructor Details
- 4.7 Rating
1,205 Reviews
John Christopher
John Christopher is a Technical Instructor that has been in the business for 25 years. His first experience with information technology occurred in the early 90s when he ran an MS-DOS based BBS(Bulletin Board System) as a System Operator. In the late 90s, after working with Windows NT 3.50 performing backups for Regal Group, he decided to get Windows NT Microsoft Certified.
In 1998 he got his first Microsoft Certified Systems Engineer and Microsoft Certified Trainer certification. Shortly after getting certified, he began working as a Junior Administrator and Instructor for Knowledge Alliance. From there John was able to become one of the first people in the world to gain an MCSE for the Windows 2000 operating system and he began teaching full time for a company called Productivity Point International. At Productivity Point, John got Citrix Metaframe certified and began teaching Citrix along with Microsoft classes. Productivity Point began experiencing financial troubles and John moved on to work with another training company in 2001
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Reviews
By Mohammad Shabbir on 10/8/2026
Fantastic course! John explains every concept clearly, and the hands-on simulations are incredible for gaining real practical experience without needing extra cloud subscriptions. Mapped perfectly to the exam topics. Passed my expectations—10/10!
By Rodolphe ACHY on 7/23/2026
bjr, j'ai reussi l'examen AB-900, le 20/07/26 avec une note de 760. Je ne connaissains pas du tout l'env microsoft 365 mais le cours est bien expliqué et j'ai coplété avec tutorial dojo pour préparer l'examen et j'ai aussi parcouru la doc officielle microsoft pour l'exam. Merci encore
By Christopher Pirolli on 7/13/2026
Great course.. Just took AB-900 this morning and passed. This along side of a tenant that you can practice in is fantastic resources for the test. Can't really think of anything that was on the test that was not in this course. Highly recommend playing with SharePoint Site Advanced administration as there were a handful of questions that were quite in-depth. On-to Azure fundamentals next! Thanks for putting this course together
By Maurice Boon on 6/12/2026
Excellent course for anyone studying for AB-900. The explanations are clear, the structure is easy to follow, and the simulations are one of the strongest parts of the course. Highly recommended.
By Robert Pugh on 6/8/2026
As always, I've been using John's courses for years now and each time I've primarily used his course in conjunction with Microsoft and other resources for practice tests where they align perfectly. You can really tell John thrives to ensure his students are prepared with the foundational knowledge for any cert their want to purse.
By REDDY SARAN LAL on 4/27/2026
Fantastic course, thank you, JC. It is more theoretical and less practical, however, I believe going through this will help us understand the foundational concepts better and if you're about to take AB-900, please ensure to take more number of mock tests as well to ensure you pass in the first go. Happy Learning!
By Ibiduneyitayo on 4/15/2026
You are an excellent tutor. I really appreciated your clear breakdowns, detailed explanations, and the way you connected everything throughout the course. I value learning that focuses on true understanding, and this course absolutely delivered that for me. It was highly valuable.
By Anonymized User on 4/14/2026
John explains about Azure, M365, Entra ID and Purview. This is helpful to those videos demonstrate. I feel familiar and confident with the M365 environment as well as with fundamental Copilot functionality. Thank you!
By Percy Barfi Nkrumah on 4/14/2026
Great course, very detailed, tutor takes his time to explain things. It does help to also play around with the features is being talked about. I have recommended this to fellow colleagues as well.
By Muhammad Hassan on 4/9/2026
It was overall good, but I can see alot of theroy based slides and lack of illustrations or graphics... therefore I can surely says that the slides could be better. But thank you for making content, in general it was good.
Quality Score
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Overall Score : 94 / 100












