Active Listening With Empathy: Soft Skills To Take Feedback (Udemy.com)

You listen every day - now it’s time to learn active listening skills, and turn listening into a powerful advantage!

Make listening and understanding people a strength. Develop stronger bonds with others, and be more productive in your professional life, and more fulfilled in your personal life!

BECOME BETTER AT DIFFICULT CONVERSATIONS LIKE TAKING FEEDBACK

This course teaches you how to give and receive feedback the right way, using the proven Situation-Behavior-Impact (SBI) model. No more awkward or tense conversations.

Giving or taking bad, critical, or negative feedback at work or in your interpersonal situations can be difficult. Sometimes the conversation might even turn negative, and escalate into a conflict that is accompanied by negative emotions like anger, frustration, or even fear.

You’ll gain the skills to listen better, read emotions clearly, and handle difficult conversations with confidence. Instead of letting things go wrong, you’ll know exactly how to steer them toward positive outcomes. Master these techniques and notice the immense improvement in the quality of your relationships

LEARN ACTIVE LISTENING

Active listening is a technique that is used in counseling, training, and solving disputes or conflicts. It requires that the listener fully concentrate, understand, respond, and then remember what is being said. This is opposed to other listening techniques like reflective listening and empathic listening.

USE EMOTIONAL INTELLIGENCE TO LISTEN AND CONNECT BETTER

When you listen, there is much more to the conversation than just what's being said.

You have to think about the other person's emotions and do your best to direct their emotions and yours.

By mastering body language, facial cues, and tone of voice, you’ll build stronger connections, avoid misunderstandings, and achieve better results in every interaction.

LISTEN WITH EMPATHY TO BUILD TRUST AND UNDERSTANDING

Active listening is about truly understanding what people are saying. It's the process of hearing together with thinking about what is being said. It's also about suspending your own biases so you can better understand the other person. To be truly listening, you must be mentally present in the moment, and understand how the other person feels and how the topic of conversation impacts the other person's life.

You’ll learn exactly how to achieve that effortlessly, so it becomes a part of your personality.

ACTIVE LISTENING IS NOT JUST A PROFESSIONAL SKILL, IT IS A PART OF KINDNESS

Truly listening takes a significant effort. We only truly listen if something is very important to us or when we are actively caring about the other person, and giving them our full care and attention.

When you practice active listening, you show kindness, build trust, and make others feel valued—all while strengthening your personal and professional relationships.

THE LIFE-CHANGING BENEFITS OF ACTIVE LISTENING

Most of us want to get better at talking. But the REAL power tool for influencing others, leading, collaborating, having an impact, and being an an-all-around-better person is active listening. While regular listening can look like being blank and silent, Active Listening is engaged, creative, and responsive. It’s impactful!

Gain both the internal awareness and external skillset that are the foundation of active listening. You will be able to have far more satisfying, interesting, successful conversations.

THE COURSE IS PRACTICAL, NOT THEORETICAL

This is not a theoretical course, you can immediately apply active listening in this course and see results.

Every lesson will give you practical ideas that you can apply in your next conversation.

These are the same listening techniques that I have applied in my professional life and that I have shared with my clients in coaching, and that you can apply too.

HOW LISTENING HELPS ME (AND HOW IT CAN HELP YOU TOO)

As a professional, I know I need to keep improving everything about my work. I am also aware of having blindspots. I am human, and I don't always understand all the ways I need to improve. No one knows every way they need to improve. But we can learn.

This is why we must listen to cues from other people and various situations in life. People don’t often tell us directly what they want or what they would like us to improve. With active listening every conversation becomes more clear!

When we listen to others about how we can improve, and when we read subtle cues, it makes us better long-term.

HARNESS THE POWER OF REFLECTIVE LISTENING

Reflective listening is a term that is often used interchangeably with active listening, but it means going a step beyond just listening, but also reflecting on what the other person might be feeling and going through. Reflective listening helps you reach a deeper level of empathy.

GIVING AND RECEIVING FEEDBACK WITH IMPACT

Active listening is a critical skill in the workplace, especially when it comes to feedback. When you’re leading a team, collaborating with colleagues, or discussing performance, you’ll often find yourself giving and receiving feedback.

Enroll to learn how to truly understand the other person’s perspective when receiving feedback, so you can respond constructively and grow from every interaction.

LISTENING REDEFINED: TAKE YOUR SKILLS TO A WHOLE NEW LEVEL

Yes, you already know how to listen, but this course transforms it into a life-changing skill. It’s most useful if you are leading a team, resolving conflicts, managing projects, or simply building better relationships. Active listening has an immediate impact.

You’ll be able to deal with tough feedback at work, read non-verbal cues in meetings, or truly understand a client’s needs—all with ease.

In just a few hours, you’ll master principles so simple yet powerful that anyone can apply them, no matter your current level of emotional or social skills.

This course is perfect for beginners but advanced enough to elevate even seasoned professionals.

It’s fast to learn, easy to implement, and relevant in every role.

Start today and see the difference active listening makes in your career and life.

DEVELOP YOUR SOFT SKILLS FOR BUSINESS