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Ask Better Questions - Build Better Relationships (Udemy.com)

Asking questions connects and engages; deepens & strengthens our relationships. Good questions reduce tension & conflict

4.5
53,266 reviews

Created by: Richard Lock

Last updated May 2025

Our take

Based on the ratings of 53,266 students, a sample of their written reviews and the syllabus, as the course stood in May 2025. No course pays to be reviewed.

Richard Lock's course is a short primer on how to ask questions and listen, aimed at everyday relationships at work and at home. It runs 2.2 hours over 37 lectures in 10 sections, with one quiz and a couple of articles. Lock is a corporate trainer with close to 30 years in learning and development, and the sections move from question basics to open questions, a questioning funnel, listening tips, then a part that pulls it together. It is a skills starter, not a psychology deep dive.

Reviewers like the examples and the plain explanations of when each question type fits. One says it showed how a good question turns bad by not knowing when to stop talking. Others say it made them think about how they talk with clients or how they listen in different relationships. The complaints are small but fair. A two-star reviewer calls it shallow and mostly common sense, another finds the narration monotonous, and one wanted a clearer outline for the listening types.

It has 126,514 students and about 53,000 ratings, most of them four or five stars, and it was last updated in May 2025. For someone who has never thought about how they ask questions, it is a quick, low-effort start. If you already do coaching or communication training, expect a lot of review. Anyone wanting depth should look elsewhere.

Best forPeople who rarely think about how they ask questions and want a quick, example-led tune-up for work and home.
Skip it ifYou already do coaching or communication training and want more depth than a 2.2-hour primer can give.

Pros

  • Clear examples for each question type and when to use it
  • Covers listening as well as questioning, including empathetic listening
  • Short at 2.2 hours, so it is easy to finish and try the same week
  • A questioning funnel section shows how to sequence questions

Cons

  • One reviewer found it shallow and mostly common sense
  • One reviewer calls the narration monotonous, almost sleepy
  • One student wanted a clearer outline of the different listening types
Loved it! Now much more clearly understand the sometimes subtle differences in question types, and can see how I often turn a good question into a bad one, simply by not knowing when to shut up.
Kevin Smith, a student

All Levels fits. No prerequisites beyond an open mind and people you want to understand better.

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What you will learn

  • develop stronger relationships based on mutual understanding
  • probe for deeper understanding of issues causing stress and tension
  • identify and rectify your bad habits that may be accidentally causing communication problems in relationships
  • gain higher levels of trust and respect in your relationships
  • listen with a new found clarity
  • understand how different types of questions impact conversations
  • use questions to deeply understand the motives and actions of others.

Course content

10 sections · 37 lectures · 2.2 hours of video 1 quiz, 2 articles

  1. 1Welcome, introduction and thank you. 2 free previews4 lectures · 13 min
  2. 2Question Fundamentals - laying the foundations. 1 free preview9 lectures · 28 min
  3. 3Open questions: Types and Uses8 lectures · 25 min
  4. 4Identify the Question Types1 quiz
  5. 5The Questioning Funnel2 lectures · 14 min
  6. 6Listening tips - Where to focus your attention for maximum benefit. 1 free preview4 lectures · 23 min
  7. 7Learning Review1 lecture · 2 min
  8. 8Putting it all together4 lectures · 17 min
  9. 9How to practice your questioning skills2 lectures · 5 min
  10. 10And finally3 lectures · 2 min

Who it is for

The instructor says it suits

  • Anyone who wants stronger relationships
  • Anyone who wishes to understand others better
  • Anyone who wants to reduce stress, tension and conflict in their relationships.

What you need before you start

  • something to take notes with
  • the desire to build better stronger relationships
  • an open mind
  • know people you would like to understand better

How it compares

Against the other 1,107 rated Udemy courses in Personal Development on CourseDuck:

  • Rating4.5 out of 5higher than 34% of them
  • Reviews53,266#3 of 1,108 by number of reviews
  • Length2.2 hoursshorter than 53% of them
  • Last updatedMay 2025more recently than 50% of them

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Course Description

Relationships: we all want better professional and personal relationships. Improving your questioning skills is a powerful way to build stronger, better relationships. That's why, according to Anthony Robbins, successful people ask better questions.

Asking questions is a critical communication skill that most of us pay little attention to. It is the linchpin to building stronger relationships, both professionally and personally. Learn to understand others before making, and acting on, inaccurate judgments that end up making things worse rather than better.

Ask better questions and you will develop:

  • open, more trusting relationships

  • a deeper understanding of others and their perspectives

  • a way to stop judging and start listening

  • decisions based on information rather then assumption

  • reduced levels of tension and conflict

    Over28000 students have recognized the positive difference strong questioning skills will make to their professional & personal relationships.

Here's what they say:

***** Even asking question is an art. It's short and concise and I've learned a lot. Thanks for the course - Chris Tamin *****

***** Awesome course! Plenty of examples for each type of question. - Gabriel Dominguez *****

***** Very detailed and engaging! - Tylana Anderson *****

***** I like that this course covers Attentive and Empathetic listening. I've recently facilitated training on those subjects to better the customer                 experience. This has been one of my more favorite courses this year. - Stephen Harvey *****

You will learn:

To stop judging people and start listening to others.

                      Key questions types and their uses 

                      Common question traps we fall into everyday 

                      How to sequence questions to fully understand 

                      What to listen for and why it is critical to success 

Explore the different types of questions and the impact they have on your conversations. Eliminate problem questions from your repertoire and replace them with questions that build rapport and help you gain a deeper understanding of the other person. Avoid the everyday traps that most of us don't even realize we are making.

                      Learn what to listen for as people answer your questions and how to  keep the conversation focused on the important issues. 

                      Develop better questioning skills and you'll be amazed at the impact it has and the positive responses you get. 

This course comes with a 30-day money-back guarantee and lifetime access to course material, including updates and additions. You will receive a certificate of completion on finishing the course. Courses can be accessed on computers, iOS devices and Android making it easy to learn anytime in any place.
Read More All Levels All Levels product length iconTime: 2.2h

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Instructor Details

Richard Lock

International Management Trainer | Speaker | Facilitator | Business Coach helping organizations get the best from people and people to get the best from themselves.  

Thank You - for checking out at my profile.  

You're probably wondering why on earth you should take my online courses, or even work with me more directly.  

Well, I've had the privilege to have been a learning and development professional for close to 30 years now. In that time I've worked with a very wide range of organisations and people from all walks of life, and many different countries and backgrounds.  

My focus is on helping people learn skills, techniques and behaviours that will add practical value in their everyday lives. That's typically in their business and professional lives, yet often the skills and concepts are very applicable to more personal development outside of work. What matters to me is that the learning is not simply just theoretical, but practically applicable. Knowing stuff is good, but we get improved results and personal growth when we actually apply our learning and do something with it. That's where we really add value.  

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Reviews

4.5

53,266 ratings on Udemy

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Write a review

By Clarisse Welch on 7/16/2026

This course provides practical techniques for asking better questions to build stronger professional and personal relationships. Richard Lock explains different question types, common communication mistakes, and effective listening strategies in a clear and easy-to-follow way. The lessons are immediately applicable, helping you replace assumptions with understanding and create more meaningful conversations. A valuable course for anyone looking to improve communication, leadership, coaching, or everyday relationships.

By Kevin Smith on 7/15/2026

Loved it! Now much more clearly understand the sometimes subtle differences in question types, and can see how I often turn a good question into a bad one, simply by not knowing when to shut up. It will take a while to learn to stop making my mistakes, but st least I now have no excuse for actually recognising my errors!

By Siphiwe on 7/10/2026

This course was very helpful, it really helped me reflect on how I usually have conversations with my clients. It is going to help me a lot in future.

By Rosemarie Delos Santos on 6/11/2026

These encourage people to explain freely, instead of giving yes/no answers. Open-ended questions give insight into thought processes and emotions, not just actions.

By Emily Manahan on 5/28/2026

Being able to ask questions is an essential skill for success in life. Richard explains some tips and tricks in a way that's adaptable to any situation. I'll be checking out his other courses too.

By Christopher Ortiz on 3/20/2026

The actor and voice used is extremely monotonous. I feel as it it's trying to lull me to sleep than teach me.

By Jessie VanDyke on 3/2/2026

It's engaging because it's somewhat interactive. It leads me to think about things that I wouldn't have thought about, on my own. It also introduces a new way of thinking to me.

By David Murith on 2/26/2026

The described situations speak to me. I recognized that I should be less selective and probably not show enough empathy to people.

By Trinity Dix-Patterson on 2/18/2026

Learned that there was more than just one way of asking a question. Never knew there were even more than one type of questions. I'll keep practicing and learn more about what type of question is being asked.

By Mhaywood on 2/10/2026

Very informative and easy to understand. I am looking forward to trying the different type of questions during my client meetings.

By Keiko Rathbun on 11/22/2020

I think it's good to understand and keep in mind that there are different levels of "listening" , and good to keep asking myself "which listening I am doing right now".
I also realized when someone is not paying attention to what I am trying to say, I don't have to feel sad or upset. Maybe that person just don't have good listening skills..

By Deysi C Leon Turca on 11/15/2020

buena

Showing 12 of 318 reviews

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Quality Score

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Overall Score : 90 / 100

Ask Better Questions - Build Better Relationships
Visit course on Udemy Write a review
  • Video Duration: icon 2.2h
  • Price: $14.99
  • Provider: icon Udemy
  • Updated: icon May 2025
  • Level: All Levels All Levels
  • Language: icon English
  • Certificate: icon Yes
  • Lectures:37 in 10 sections
  • Practice:1 quiz
  • Students:126,500
  • Subtitles:17 languages
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