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Bobby Buntin Courses
Salesforce Certification: Service Cloud Rapid Exam Prep
4.4 (1,389 Reviews)
Provider: Udemy
Time: 2.5h- 2019
$39.99
Visit
Most Recent Review
I'm not sure how the question in Quiz 7 helps. Currently Feb 2022, some will have to web search movies to figure out the reference. If the question is a type of learning tool, I'd be interested in learning more about that. Overall this course has been helpful and I would recommend it. Pre-tests could use better text contrast, the solutions have red and green highlighting making the text disappear.
- Review by Anonymized User on Salesforce Certification: Service Cloud Rapid Exam Prep
Instructor Bio
I am a Customer Service Operations consultant with more than 14 years experience implementing CRM and contact center software with one of the largest consulting firms in the world. I am an expert in Salesforce, ServiceMax, and Knowledge Centered Support.
I have architected and implemented some of the most complex Salesforce implementations globally for companies in the Fortune 50.
I have guided more than 9,000 students through Salesforce certifications, and I have trained thousands of end users on Salesforce.
I hold the following certifications: Salesforce Administrator, Service Cloud Consultant, Sales Cloud Consultant, Platform Developer, Platform App Builder, ServiceMax Consultant and KCS Practices Consultant.
As a strategic Salesforce consulting partner, for several years I helped to write and review new questions for Salesforce certification exams.
In 2015, I founded Learn SFDC, a Salesforce training and consulting company. I provide in-person training for consulting firms and Salesforce support teams. I still do some occasional implementation work as well. Gotta keep my skills sharp!
