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UdemyTeaching & AcademicsPaid courseBeginner levelCertificate

Certificate Course in Aviation Management- Ground/Cabin Crew (Udemy.com)

Corporate Grooming, Interview Skills, Effective Communication training, Customer Relationship Management- CRM and Quiz .

Created by: Essence Learning

Last updated June 2021

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What you will learn

  • Aviation Management- Governing Authorities, Ramp/ Cabin/ Apron/ Passenger/ Terminal Handling, AVSEC, Cargo, Dangerous Goods Regulations/ Threats Challenges
  • / Phases of Flights/ ATC/ Interiors and Exteriors of Aircrafts/ Runway length/ Orientations/ Designators/ Lights/ Visual Aids and Markings/ Taxiways and Apron
  • Please note that the certification will be from Udemy and not directly from Essence Learning
  • Please note that the certification will be from Udemy and not directly from Essence Learning

How it compares

Against the other 503 rated Udemy courses in Teaching & Academics on CourseDuck:

  • Rating4.2 out of 5higher than 7% of them
  • Reviews360#287 of 504 by number of reviews
  • Length1.8 hoursshorter than 76% of them
  • Last updatedJune 2021earlier than 67% of them

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Course Description

A Student will demonstrate:

  • Extensive knowledge about Cargo, Ramp, Terminal, Dangerous Goods Regulations, Aviation safety, fleet management, Ground handling/ Inflight, Regulatory management and more

  • Equipped with skills and Knowledge that are required to fulfill the role of an Executive/ Manager in the Aviation industry.

  • Performs work activities effectively and efficiently to the standards expected in the operations required in the Aviation industry/hospitality sectors.

  • Analyses situation, identifies problems, formulates solutions and implements corrective and/or mitigating measures and action management into service operations.

  • Demonstrate the ability to develop, examine, question, and explore perspectives or alternatives to problems in day today operations.

Airport Ground Handling and Inflight Operations- Terminal/ Ramp/ Aircraft Exteriors and Interiors/ Cabin and Catering/ Passenger handling and services both inflight and on ground/ Cabin Emergencies, threats and challenges- Bomb Threat/ Hijack, announcements, First Aid, Cabin preparation for take off/ cruise and landing. Aviation Law, Finance and Insurance/ Governing Bodies. Various Powered and Non Powered Equipments used in Terminal - Ramp operations/ marshaling and signals/ Runway Airside lightings . Ground Handling Agencies/ Operators worldwide. A brief on the process of operations- After aircraft Landing, Taxing, Marshaling, Parking, Push back, Taxing, take off. A brief on the  equipments like tow bars, push back trucks, baggage loaders, dollies, Ground Power Unit, chocks and tripod jacks etc.

Complimentary Corporate Grooming, Interview Skills, Body language, Effective Communication training, Customer Relationship Management- CRM and over 1000 Quiz included  .

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Instructor Details

Essence Learning

An Aviation enthusiast and a veteran who aims to play an important role in the vocational training by providing a wide range of opportunities to both our trainees and the partners to sustain and broader Aviation and Hospitality community. The industry relies on the skills and leadership of its people. Her aim is to fill the gap that exists between the current knowledge, skills, attitude etc and the competences required by the industry through imparting quality and affordable training at Essence Learning. Her decade of experience spans from a Five Star hotel Executive to an Inflight Manager. She started her career with The Park Hotel, New Delhi and had been an integral part of the pilot team at Shangri-la Hotel, New Delhi. She was honored with the Best Employee award by both these Five star Luxury hotels as a recognition for her remarkable service and dedication towards her work. She got an opportunity to work as an Air Hostess with India’s revolutionary Airline Air Deccan (later acquired by Kingfisher), and pursued her flying career to contribute her share in making common man’s flight safe and comfortable. Within a year of joining she was promoted to Senior In flight Manager. She has around four thousand Hours of Flying experience as a Cabin Crew Member.

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Reviews

4.2

360 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By BRIAN WANDERA on 7/7/2025

am very happy and very humble to learn with you guys am so so happy am in kenya am happy.

By Hassan Ali Usman on 7/4/2025

The learning in this course was new and informative but I do believe there is more chance of improvement specially when it comes to explanations more information with visual content will be helpful for someone like me who is a fresher, I had to google each term to understand it better.

By Thabo Clement Marupelo on 3/26/2025

Being a great ground handler and a perfect cabin crew attendees

By Md Washiful Haque on 8/26/2024

This is in no way a 2 Hour course if you just read all the contents that have been supplied. The Content is good if you want to self-learn by reading though. It would be better if at least they point out the important parts in the supplied contents.

By Avik biswas on 8/16/2024

Thank you for asking about your review.I'm highly pleased to complete this course through your organisation. But in this course the provided video's audio isn't professional, there are numerous background noises, I have recommended that instructors should make the videos in a peace zone without any chaos. I hoped that I would learn this course in more detail but here described it just overall not with full depth. Apart from these, in the quiz section some answers written twice, along with these few answers are not right and I could know this after research through IATA and google.

By Blessing Ufoma Onini on 3/13/2022

I had a clear understanding of aviation, starting off with the airport ground handling and inflight operations, the governing bodies and agencies guiding the airspace and also the various powered and non powered equipments used in terminals, I am more knowledgeable and more confident with the terms and daily operations of aviation industry.

By Maria on 1/16/2022

The course doesn’t have enough visual aids to help better understanding of their theory. Plenty typographical errors and abbreviations that were not explained which made me visit the internet a lot of times.

By GANECHARY ROHAN on 6/9/2021

Magnificent and outstanding. Superb explanation with profound precision. Thank you Udemy.

By Dean Joubert on 2/9/2021

I do have airport experience and this course provides me the finer detail that I'd need to manage an operation in a airport.

By Rovina Mann on 1/2/2021

I'm already in the aviation field and taking this course help my knowledge and skills to become even more sharp. I would recommend this course for anyone in the Aviation Field

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Quality Score

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Overall Score : 84 / 100