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Emotional Intelligence for Project Managers: EQ & EI (Udemy.com)

Self-Awareness, Empathy, Conflict Resolution & Relationship Management | The SASHET Model for PM Leaders

Created by: Dr. Amar Massoud

Last updated June 2026

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What you will learn

  • Grasp EI's core elements: self-awareness, regulation, motivation, empathy, social skills.
  • Boost communication and leadership skills through emotional understanding.
  • Learn conflict resolution techniques to improve team dynamics.
  • Master managing stakeholder relationships with emotional intelligence principles.

How it compares

Against the other 1,210 rated Udemy courses in Business on CourseDuck:

  • Rating4.4 out of 5higher than 27% of them
  • Reviews302#817 of 1,211 by number of reviews
  • Length2.8 hoursshorter than 50% of them
  • Last updatedJune 2026more recently than 74% of them

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Course Description

"Emotional Intelligence for Project Managers" is a comprehensive course designed to equip current and aspiring project managers with the essential skills of emotional intelligence (EI), crucial for effective leadership and successful project management. This course delves into the core components of EI - self-awareness, self-regulation, motivation, empathy, and social skills - and demonstrates their practical application in the unique context of project management.

Throughout the course, learners will explore how self-awareness enhances understanding of personal strengths and weaknesses, impacting decision-making and leadership styles. We'll examine self-regulation techniques to manage stress and maintain focus under pressure, ensuring project objectives are met efficiently. The course also highlights the role of motivation in driving teams towards success and achieving project goals.

A significant focus is placed on developing empathy and social skills, which are vital for building strong relationships with team members and stakeholders. Learners will gain insights into effective communication strategies, conflict resolution, and how to navigate complex team dynamics. The course also covers stakeholder relationship management, teaching learners how to manage expectations and build trust, a critical aspect of project success.

Designed for both beginners and experienced professionals, this course offers interactive content, including real-world scenarios, case studies, and practical exercises. By the end of the course, learners will be equipped with the tools to lead with emotional intelligence, fostering a collaborative, productive, and positive project environment. This course is not just about project management; it's about transforming how you lead and engage with others in a professional setting.

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Instructor Details

Dr. Amar Massoud

PhD in computer science and IT manager with 36 years technical experience in various fields including IT Security, IT Governance, IT Service Management , Software Development, Project Management, Business Analysis and Software Architecture. I hold 90+ IT certifications such as :

ITIL 4 Master, ITIL 3 Expert

ISO 27001 Auditor, ComptIA Security+, GSEC, CEH, ECSA, CISM, CISSP, CISA

PGMP, MSP

PMP, PMI-ACP, Prince2 Practitioner, Praxis, Scrum Master

COBIT 2019 Implementor, COBIT 5 Assessor/Implementer

TOGAF certified

Lean Specialist, VSM Specialist

CRISC, PMI RMP, ISO 31000 Risk Manager, ISO 22301 Lead Auditor

PMI-PBA, CBAP 

Lean Six Sigma Black Belt, ISO 9001 Implementer

Azure Administrator, Azure DevOps Expert, AWS Practitioner

And many more.

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Reviews

4.4

302 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Delfina Geraldo on 12/11/2025

• Up till now the experience is great, allowing me to re-visit my core responsibilities as a supervisor (guiding, monitoring, supporting and evaluating). Helping think strategically about new structures you can put in place to make your team more effective. • Focusing on my own growth as both a team leader and an individual, not just on tasks.

By John Moore on 5/30/2024

It's good stuff for the younger set. I've been doing this since 1979; I believe everything they're saying is accurate.

By Shaun Corish on 5/30/2024

Yes, good match and related to role in various ways through example.

By M E HAURET on 4/12/2024

Very good points raised - all of which resonate with me. I have seen projects fail simply because the leadership do not scope the project correctly and treat resources as commodities. The way in which outputs from course assignments are captured needs to be improved.

By Carl Burgess on 3/29/2024

Having read Emotional Intelligence 2.0, this was a great online, complementary training.

By Colin Tan on 3/1/2024

Put many things already bing used into easy to understand and follow ideas

By PEDRO JR TAMANG on 1/25/2024

Clear and easy to understand scenarios with relatable self-awareness approach and application of efficient management skills.

By John Joseph on 12/22/2023

The course has proven to be a valuable resource in my journey towards mastering project management. I have acquired new techniques that have helped me to improve my self-assessment skills in this field. The course content has been well-structured and presented in a clear, concise manner, which has contributed to the effectiveness of my learning. I am confident that the skills I have gained will be useful in executing future projects with greater efficiency, and I look forward to applying them in my work.

By Derek Venter on 12/22/2023

Very informative with excellent examples

By Summer Miller on 12/21/2023

so far I like the quality and how in depth the explanations are

Showing all 10 reviews on CourseDuck

Read all 302 reviews on Udemy

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Quality Score

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Overall Score : 88 / 100