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ITIL Foundation Version 5, 6 Practice (Udemy.com)

Preparing for the ITIL 5 Foundation certification exam requires more than memorization, it requires practicing exactly

4.5
157 reviews

Created by: Andrew Ramdayal

Last updated June 2026

Our take

Based on the ratings of 157 students and a sample of their written reviews, as the course stood in June 2026. No course pays to be reviewed.

This is a practice exam set, not a teaching course. It has six timed mock tests of 40 questions each, with a 60-minute limit and a 65% pass mark, built around the PeopleCert ITIL 5 Foundation format. There are no lectures, so the reviewers who pass with it use it after finishing a training course or the official material. The instructor is Andrew Ramdayal, a long-time project management and security trainer. The course was last updated in June 2026, and about 1,800 students have enrolled since February.

Most of the 157 reviews are positive, with 137 giving four or five stars. Students like the detailed explanations and say the questions helped them spot keywords and obvious wrong answers. Several report passing the real exam, one with 88%. The complaints are consistent, though. A few reviewers say some answers are marked wrong when they look right, and one pasted an example. Others find the questions trickier and wordier than the real exam, and one says the questions from the second exam on feel like ITIL 4 material.

As a cheap, focused way to rehearse timing and question types, it does the job, and the 4.5 rating backs that up. Treat the answer keys with some suspicion and check disputed items against the official material. Go in expecting harder questions than the real exam and it works as a fair stress test. If you need teaching on what changed from ITIL 4, look elsewhere.

Best forPeople who finished ITIL 5 Foundation study and want timed mock exams with explanations.
Skip it ifYou haven't studied the syllabus yet, or want a lesson on how ITIL 5 differs from ITIL 4.

Pros

  • Six 40-question timed exams in the 60-minute, 65% pass format
  • Explanations on every question help students spot keywords and distractors
  • Several reviewers report passing the real exam, one with 88%
  • Covers every question type: standard, negative, missing word and list

Cons

  • Some answer keys are reported wrong, which confuses careful students
  • Questions run trickier and wordier than the real exam, per several reviewers
  • No lessons, and nothing on how ITIL 5 differs from ITIL 4
Straight forward and really handy. Similar as the actual exam questions. I've passed ITIL 5 Foundation with a help of these sample papers and obviously course book.
Gustavs Saurins, a student

Labeled beginner, but it assumes ITIL 5 Foundation training or self-study is already done.

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What you will learn

  • Identify weak knowledge areas across all ITIL 5 Foundation syllabus topics
  • Build confidence to pass the ITIL 5 Foundation exam on the first attempt
  • Understand how ITIL questions are structured and how distractors are used
  • Apply exam-taking strategies to maximize their score

Who it is for

The instructor says it suits

  • Students preparing to take the ITIL 5 Foundation certification exam

What you need before you start

  • Students should have completed an ITIL 5 Foundation training course or self-study

How it compares

Against the other 848 rated Udemy courses in IT Certifications on CourseDuck:

  • Rating4.5 out of 5higher than 43% of them
  • Reviews157#630 of 849 by number of reviews
  • Last updatedJune 2026more recently than 68% of them

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Course Description

If you are serious about passing the ITIL 5 Foundation exam, then you need more than theory, you need real exam practice. This course gives you six full-length, realistic practice exams designed to mirror the official PeopleCert exam structure. Every syllabus category, every major topic, and every question format is covered so you walk into the real exam prepared, not surprised.

Inside this course, you will get:

  • 6 full-length ITIL 5 Foundation mock exams

  • 40 questions per exam

  • 60-minute timed format

  • 65% passing score benchmark

  • Detailed explanations for every single question

These exams cover all official syllabus categories, including:

  • Key ITIL terms and definitions

  • The ITIL Four Dimensions

  • The ITIL Product and Service Lifecycle

  • The ITIL Value System

  • Value stream identification and management

  • ITIL and AI

  • ITIL integration with DevOps and PRINCE2

You will practice every official question type:

  • Standard multiple-choice questions

  • Negative questions

  • Missing word questions

  • List questions (two correct answers)

If you have completed your ITIL 5 training and want to test your readiness under real exam conditions, this is where you do it. Use these practice exams to objectively assess your readiness, strengthen weaker areas, and ensure you are consistently meeting the passing standard before scheduling the official ITIL 5 Foundation exam.
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Instructor Details

Andrew Ramdayal

Andrew Ramdayal, PMP, PgMP, PMI-ACP, CISSP-ISSMP has over 20 years of project management experience in IT. He holds over 60 professional certifications in IT and accounting from vendors such as Microsoft, Cisco, CompTIA, and PMI. He also holds a Master's Degree in Management Information systems with a minor in project management. Andrew has worked on many ERP, IT Security, and computer networking projects over his career.

Andrew has been teaching the PMP and information security courses for over 20 years to thousands of students all over the world. His unique teaching methods have allowed his students not only to pass the exam but also to apply the concepts in real life.

Read More

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Reviews

4.5

157 ratings on Udemy

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By Thaw Tar Lwin on 9/4/2026

An outstanding course that went above and beyond my expectations. The interactive Q&A sessions were extremely beneficial, and the explanations were clear, detailed, and easy to understand.

By Nyaweleni Nengovhela on 8/21/2026

The mock questions were quite helpful in quantifying my grasp after going through the theory first and providing a detailed overview of some of the aspects that may have been obscure during my theory studies.

By Budi Mulya on 7/23/2026

the mock exam really helps us to understand more about ITIL. Unfortunately there is no explanation / lecture or documentation on what are the difference between ITIL v5 and ITIL v4

By Andres Zamora on 6/25/2026

I just passed the ITIL V5 Foundation test and I practiced with these 6 mock up tests from the course, thanks for the quality content!

By Gustavs Saurins on 6/11/2026

Straight forward and really handy. Similar as the actual exam questions. I've passed ITIL 5 Foundation with a help of these sample papers and obviously course book.

By Dave Gray on 5/25/2026

Overall very good, however there are a number of questions that are clearly identified as incorrect. example below Incorrect answer. Review the explanation and resources to learn more. Question 3: A global bank and a cloud provider have been working together for five years. They share strategic roadmaps, co-invest in new capabilities, and have joint governance structures. Neither party uses a standard contract. What type of service relationship is this? Correct answer Basic. Explanation A basic relationship uses standard, off-the-shelf services with minimal interaction. A five-year strategic co-investment is not basic. Your answer is incorrect Collaborative. Explanation A collaborative (partnership) relationship is characterized by strategic alignment, shared investment, joint governance, bespoke services, and high mutual trust. The absence of a standard contract and presence of joint roadmaps confirms this is a partnership

By Gianni Guatame on 5/4/2026

The questions are well‑designed; however, they introduce a higher level of complexity compared to the actual exam. This added difficulty may cause unnecessary confusion. I recommend adjusting the questions to reflect the style and scope of the real exam more closely.

By Glenwin Calvert on 4/20/2026

I studied the course content provided by PeopleCert and these mock exams. I personally found the exam questions trickier. One thing this course helped with was identifying obvious incorrect answers and identifying keywords. I passed the exam today and scored 33/40/

By Damir Drljaca on 3/24/2026

I read the PeopleCert ITIL Global Study Guide and took Andrew's 6 Mock Exams. With the help of both, I passed. Thanks, Andrew.

By Will Gersbach on 3/12/2026

Questions are very similar to the actual exam. A noticed a few incorrect answers in one of the papers, but I'm sure they'll be corrected in due course. Highly recommend these mock exams.

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Quality Score

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Overall Score : 90 / 100

ITIL Foundation Version 5, 6 Practice
Visit course on Udemy Write a review
  • Price: $19.99
  • Provider: icon Udemy
  • Updated: icon June 2026
  • Level: Beginner Beginner
  • Language: icon English
  • Certificate: icon No
  • Practice:6 quizzes, 6 practice tests
  • Students:1,808
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