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Jack Raifer Baruch Courses
Great Customer Service with Emotional Intelligence
4.6 (2,020 Reviews)
Provider: Udemy
Time: 1.6h- 2026
$10.99
Visit
Most Recent Review
Customer service professionals with high EI recognize their own emotions (frustration, stress) and prevent these from affecting interactions. Example: Staying calm when a customer is upset helps maintain professionalism.
- Review by Kilave Lloyd Atenaka on Great Customer Service with Emotional Intelligence
Instructor Bio
Ayudando a empresas a desarrollar e implementar proyectos de #CienciaDeDatos y #AprendizajeAutomático.
Especialista en Ciencia de Datos y Ciencias del Comportamiento. Dedicado a la creación de modelos de diagnóstico socio emocional y organizacional así como a modelos de aprendizaje automático para el desarrollo individual y corporativo.
Se dedica a impartir cursos a nivel universitario y en empresas sobre Inteligencia Artificial, Analítica de Datos y Cultura Organizacional con énfasis en la Cultura de Innovación.
