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Kristen Hayer Courses
Customer Success: Build Cross-Functional Relationships
4.5 (4,860 Reviews)
Provider: Udemy
Time: 1.4h- 2020
$89.99
Visit
Most Recent Review
Very informative, engaging and well-structured. Topics presented were clear, meaningful and practical. This was a valuable learning that I can apply to my work and professional development.
- Review by Grace Quiñones on Customer Success: Build Cross-Functional Relationships
Instructor Bio
Kristen believes that customer success is the key to driving revenue, client retention and exceptional customer experiences. Her areas of expertise include developing success goals and metrics, designing the optimal customer journey, selecting technology, training teams, and building playbooks.
Prior to founding The Success League, Kristen built and led several award-winning customer success teams. Over the past 20 years she has been a success, sales, and marketing executive, primarily working with growth-stage tech companies. Kristen has her BA from Seattle Pacific University and her MBA from the University of Washington.
