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Course Description

More and more organizations are making investments in digital technologies such as artificial intelligence, machine learning, and robotics. These new technologies have sparked changes to business models, business operations, and customer expectations and experiences. This course was designed to help business analysts and project professionals grasp what these changes mean and how to implement them from a business perspective. Angela Wick explores natural language generation, speech recognition, swarm intelligence, blockchain, and other exciting new technologies, laying out how each one can fit into your business processes. Plus, she covers how these innovations can impact traditional business analysis practices and explains how the customer journey is affected by digital and AI projects.

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Instructor Details

Angela Wick

Angela Wick is a trainer, consultant, agile coach, author, blogger, and speaker.

Angela has over 20 years of experience in business analysis and is a recognized global expert in business analysis practices. She helps organizations bring agility and a value mindset to the products and solutions they develop. As the founder of BA-Squared, LLC, a training and consulting organization, she focuses on modernizing requirements and agile practices, and teaches business analysis, agile product ownership, agile business analysis, and project management.

Angela is passionate about bringing innovation, creativity, and leadership to requirements and agile practices. She contributes to industry thought leadership in the following ways: as a member of the International Institute of Business Analysis (IIBA) Business Analysis Body of Knowledge (BABOK) v3 committee; lead author and committee chair of the IIBA Business Analysis Competency Model; author of the "Career Models" chapter in Managing Business Analysts; expert reviewer of Business Analysis for Practitioners: A Practice Guide; and author of the ebook Agile Product Ownership: Maximizing the Role and Accelerating Success. Angela has earned the Project Management Professional (PMP), Professional in Business Analysis (PBA), Certified Business Analysis Professional (CBAP), ICAgile Certified Professional Agile Coach (ICP-ACC), and ICAgile Certified Professional Business Value Analysis (ICP

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