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LifestyleMicrosoft Dynamics 365 Sales Expert [ CRM + PowerApps ] (Udemy.com)
Microsoft Dynamics 365 CRM ,Power Platform , AB-210,Copilot Features.
Created by: Neeraj Sharma MVP
Last updated August 2026
What you will learn
- Understand Complete Sales Life Cycle
- Create Free Sales Trial
- Customer Management & Communication
- Practical Deep Dive Demonstrations on Latest UI
- Sales AI Features
- Sales Copilot with CRM, Outlook and Teams
- Outlook App
- Integration with Power BI
- AB-210 Exam Help
How it compares
Against the other 1,210 rated Udemy courses in Business on CourseDuck:
- Rating4.4 out of 5higher than 27% of them
- Reviews258#855 of 1,211 by number of reviews
- Length5.3 hourslonger than 72% of them
- Last updatedAugust 2026more recently than 80% of them
Course Description
Learn Microsoft Dynamics 365 Sales Module.
AB-210 : Dynamics 365 Sales AI Consultant Associate ( Accelerate sales pipelines with AI in Dynamics 365 )
Sales is Most used Module of Dynamics 365 Customer Engagement (CE) / CRM.
This course is targeted toward sales functional Consultants, Sales Managers and Sales Persons to get 360 Degree view of Product.
This course will also help you to get ready to appear for the Exam of AB-210.
CRM is a Business Strategy. Microsoft Dynamics CRM is an excellent tool to execute CRM Strategy.
Microsoft Dynamics 365 Sales is cloud-based solution and changes happen fast from the side of Microsoft in cloud solutions. I will try my best to keep this course updated every month so that you can remain aligned with the industry.
We will Learn about Customer management, Leads management, Opportunity management, Quotes, Orders, Invoices, Complete sales Process, Reporting, Goal Management, Forecasting, Product catalog setup, Power BI Integration, Outlook App for CRM and latest Developments in the space of Sales AI like Insights and Copilot.
There is a famous saying if can’t measure it does not exist. So My approach is to deliver more per unit of time so you will see useful stuff in focus and no extra fillers.
you will get the opportunity to perform quizzes and practice tests that are provided in this course to measure your progress.
After doing this course you will be fully confident to use Microsoft Dynamics 365 Sales to its full potential.
Enjoy Learning.
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Instructor Details
- 4.4 Rating
258 Reviews
Neeraj Sharma MVP
With over 25 years of global experience, I specialize in training, consulting, and advisory services for Microsoft Business Applications (Dynamics 365 CRM), Microsoft Copilot, and Microsoft Copilot Studio.
I am a Microsoft Most Valuable Professional (MVP) and have been a Microsoft Certified Trainer (MCT) since 2006. I also hold numerous Microsoft certifications along with professional certifications in project management.
Throughout my career, I have worked with a wide range of Microsoft technologies, programming languages, and Artificial Intelligence solutions, helping organizations successfully adopt and maximize the value of modern business applications.
I stay at the forefront of technological innovation by continuously tracking the latest developments in Dynamics 365, Power Platform, Microsoft 365 Copilot, Microsoft Copilot Studio, and AI technologies. By keeping pace with Microsoft's evolving ecosystem and emerging AI capabilities, I help organizations implement practical, cost-effective solutions that drive productivity, improve business processes, and deliver measurable business outcomes.
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Reviews
By Darlene Suarez on 2/24/2026
Very clear and concise instruction and interactive quizzes in between modules helps with knowledge retention.
By Teri Westover on 1/26/2026
The knowledge is phenomenal, but I did have a hard time understanding words because of the accent.
By Jag Behniwal on 12/15/2025
The course covered all the Sales module concepts.
By Evan Delukas on 11/24/2025
Was great, warning for headphone users - music at the beginning of some modules are so loud
By Vijayalakshmi Anand on 10/16/2025
Better articulation needed
By Abdullah Zafar on 1/28/2025
Useful Content and explained quite well, just a suggestion, the course needs implementational knowledge, in case if I want to implement D365 Sales then some content needs an update
By Justice Annan on 1/27/2025
The course was highly informative and insightful. I would highly recommend this course to anyone looking to improve their skills in this field.
By Gbenga J Arotiba on 10/28/2024
"The course was highly informative, allowing me to learn and practice using the Microsoft Dynamics365 free trial online."
By Gisele Thema on 4/17/2024
I found the course to be a valuable learning experience, but I would suggest incorporating more real-life examples to make it even better. These examples would help to better illustrate the concepts covered in the course and enhance its practicality. Overall, I would highly recommend this course to anyone looking to improve their skills in this field.
By Thomas Danial on 11/13/2023
Overall Nice course on the latest interface and all demonstrations are done step by step. I feel confident after doing this course.
Quality Score
No CourseDuck member has rated this course yet. Taken it? Give each part a thumbs up or down.
Overall Score : 88 / 100
![Microsoft Dynamics 365 Sales Expert [ CRM + PowerApps ]](/programming/business/images/5605598_ff56_2.jpg?v=1791193084)
- Video Duration:
5.3h - Price: $10.99
- Provider: Udemy
- Updated:
August 2026 - Level:
All Levels - Language:
English - Certificate:
Yes
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