ServiceNow Certified Administration For Beginners (Udemy.com)

ServiceNow platform for beginners who would like to become Certified ServiceNow Administrator. Learn core fundamentals

( 257 Reviews )

Created by: Syed Ali

Produced in 2021

What you will learn

Perform core configuration tasks
Work with User Interface (UI) policies, data policies, UI actions, business rules
Manage data with tables, the configuration management database (CMDB), import sets and update sets
Create workflow activities
Work with two key process applications: Knowledge Base and ServiceNow Service Catalog
Add users, groups and roles
Control system access and data security
Knowledge base and service catalog

Quality Score

Content Quality

Video Quality

Qualified Instructor

Course Pace

Course Depth & Coverage

Overall Score : 82 / 100

Course Description

Welcome to Service Now Certified Administration For BeginnersEnterprise cloud computing at its best![Course Updated] October 2021: The Now Platform Paris release upgrade kit is here. (Lecture 5)Course DescriptionThis course is designed for individuals who are new to the ServiceNow platform and is a valuable course covering the core fundamentals. This course will provide hand-on approach and various implementations and system administration functions are demonstrated in their own instance. Moreover, you will learn the how to perform fundamental administration and configuration tasks. Specifically, the following topics are demonstrated:
After taking this course, asuccessful student can: Create new applications and new modules to establish an information hierarchy. Manage users, groups, and roles. Personalize and create forms and fields for the various roles and groups to target company requirements. Define Service Level Agreements (SLAs), notifications, and reports. Interact with the ServiceNow Knowledge Base for company use. Implement Application Security by using high security settings and access controls. Populate the Configuration Management Database (CMDB) by defining Configuration Items (CIs) for company use. Move data in and out of an instance using update sets, import sets, and transform maps. Build Service Catalog items and variables, and apply workflows.
The course features a practical approach with hands-on tasks along with providing several key resources relevant for the exam. You do need to brush up on the theory part as this course mainly focuses on hand-on demonstration of concepts.
Who Should Attend This course is designed for beginners with 03 months of experience into a new deployment. Exam Prerequisites This exam does not have any specific requirements such as familiarity with programming languages such as JavaScript or C++. Successful candidates for this certification should have industry experience with database concepts and system management. Some knowledge of IT Help Desk processes and the incident, problem, and change workflows is also helpful. Three to six months of experience using and maintaining an instance in Service Now is recommended.
Exam StructureThe exam consists of 60 questions delivered in a 90-minute period. The following table shows the knowledge domains measured by this exam and the percentage of questions represented in each domain.
Learning Domain - Percent of Exam1 Describe and Use the System Information Architecture 25%2 Administer Users and Define Application Security 15%3 Monitor, Communicate, and Report on Activity 15%4 Implement Self-Service and Automation 30%5 Configure and Maintain Service Now through Update Sets and Upgrades15%Total 100Join thousands of other students and share valuable experience and projectsGet started today and join thousands of our happy students, many of whom have changed careers, created second incomes or added critical new skills to their tool kits. Our students have become successful web developers and are earning six figure salaries. Some are freelancing and earning even more with high scaled projects.
Ready to open new doors and become a smart, in-demand ServiceNow platform? You do need to put effort thoughEnterprise Cloud Computing at its best when you work with the ServiceNow Certified Administration For Beginnerscourse, andis a great skill to add to your existing expertise or if you are a beginner!
See you in class!
Syed Raza, TeamClayDesk,and co-instructors!
Who this course is for:
This course is designed for system administrators who are new to the ServiceNow ecosystemAnyone who wants to learn enterprise cloud computing platform (service now)

Time: 1.5h

Instructor Details

Syed Ali

4.1 Rating
257 Reviews

Hello, My name is Syed Ali and technology is my passion. I love learning new things everyday and more than that I love to teach what I learn, to students just like me who are motivated to learn. On Udemy, my goal is to help you easily achieve your goals and objectives and obviously learn new skills which are an important aspect in building your career.
"As an instructor on Udemy for Business, you are a thought leader revolutionizing the way employees learn and helping them stay competitive. Your courses are in the top 3% of all Udemy courses and have been selected to be part of the business content collection because of their caliber and relevance." - Darren Shimkus (President of Udemy for Business)
As 4x AWS Certified, Ienjoy working with cloud technologies, and proficient with Java and Python, along with Google cloud platform, Kubernetes, Docker, ML, and AI.
If you enroll in any of my courses, of course you will be my #1 priority and I will try to answer any queries that you have as soon as possible. You can also send me a message and I will be glad to spend some time learning with you. :-)
My courses will help you gain real world skills and knowledge and change your life today.
Thank you for showing interest and enrolling in my courses and if you haven't yet, I will be really happy to see

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Reviews

4.1

257 total reviews

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By Bjanka Lausev on 12/27/2020

Very detailed and concise!

By Nurayn Opoola on 12/6/2020

clarity and thoroughness

By Arturo De La Rosa on 11/26/2020

The course should be entitled "Very Very Quick Overview of service Now"
The explication are to short of everything but for people like me who wants to work seriously with Service Now should be an very quick introductory and we required more detail in the topics and real business examples
I should not recommend the course

By Shantnu Kalidhar on 11/20/2020