Brand & Consumer Psychology Masterclass (Udemy.com)

Create strong Emotional Relevance & Motivation for your Brand

Created by: Holger E. Metzger

Produced in 2021

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What you will learn

  • Decode People's real Psychological & Emotional Needs
  • Create a Brand Experience with strong Emotional Relevance
  • Effectively Manage Impact of your Brand Communication
  • Turn People into committed Fans and Loyal Customers
  • ...and stop wasting resources on influencers and ads that don't serve your brand

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Quality Score

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Overall Score : 94 / 100

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Course Description

This program addresses the biggest challenge brands face in today's brand-eroding e-commerce age: how can I create (or restore) my brand's 'Emotional Equity' to activate a visceral need for my brand with my target customers?
Difficult. But entirely possible.
In my 20-year career spanning insights, brand communication and innovation, and working with Fortune 500 and emerging brands in global markets, I learned that consumer purchase decisions are never swayed solely with info on tech, quality and performance. Never. Ever.
Brands win by psychologically framing' product and brand experience to create a sense of personal relevance.
Brands win by touching people emotionally.
In this program, with visuals and stories for an immersive learning experience, I share what I gained via hundreds of insights and brand communication projects that I carried out for companies including Unilever, Coca-Cola, Adidas, Ford, L'Oreal, Tencent, Pernod Ricard, Colgate, Bosch and many others.
You will gain advanced understanding of psychological insights techniques that decode critical customer needs, how to align branding & communication with people's perceptions and emotions, and how to create a brand experience in an engaging and motivating way.
Here are the tools you need to become a top-flight branding specialist: the scientific knowledge and creative inspiration you gain here is distilled to the essence of what really matters at each critical step, conveyed in a seamless journey through the whole customer insights to final brand experience crafting process.

This course is divided into 4 sections:
  • Reasons why and how brands fail to connect with people's fundamental emotional needs.

  • Critical customer insights you need for crafting a brand narrative that commands powerful emotional impact and relevance.

  • Applying insights: with examples from my experience, we'll construct a sharp articulation angle for a Brand Narrative to elicit a specific emotional response in the customer.

  • Taking brand narrative into persuasive creative communication: using dramatic storytelling, we craft brand communication that captivates emotionally. We define the Role of the Brand, we explore creative ways of marketing the story to create loyal fans and comitted customers.
Who this course is for:
  • Branding / Communication / Insights & Marketing Specialists. From beginner to highly experienced. Anyone in the business of branding and persuasion.
  • Anyone who wants to make their (or their client's) brand powerful and irresistible, in any product & service category.

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Instructor Details

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Hi, I'm Holger!
20 years have passed since I founded an Insights and Branding Agency in Shanghai, helping global and local brands gain and expand a strong foothold in one of the most exciting, mindblowing and challenging markets on the planet, while also working with brand teams in India, Europe and North America.
Along the way I continuously sharpened important skills that helped me better understand what is relavant to and what motivates people, and how to apply such insights to crafting compelling brand narratives that are emotionally relevant to customers.
I love exploring emotions, perceptions and behavior via intelligent application of cognitive and behavioral psychology techniques. Over the years I have developed or adapted a number of innovative techniques to decode customers' subliminal decision-making processes, and to create impactful branding and communication strategies.
On the creative side, I am an avid storyteller, screenwriter and filmmaker who loves to create original stories for branded entertainment, as well as for TV / streaming shows and graphic novels in the US, Taiwan and China.
My teaching is practical, with examples from my own experience, and please feel free to reach out any time if you have any questions.
Enjoy the class!
Holger

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Reviews

4.7

27 total reviews

5 star 4 star 3 star 2 star 1 star
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By Nupur Gupta

Yes it was a learning experience

By Eason

Thank you, this is by far the best 1-hour program you can find anywhere about brand and consumer psychology, from understanding people’s needs and how to connect the brand with their needs and aspiration.

By Min

I love how Mr. Metzger smashes through all those superficial and ineffective advertising approaches that have been killing brands more than helping them. Here is a course that teaches me to connect with consumers’ hearts, how to make our brand communication feel honest and personally relevant.

By Vinh Phan

I was pretty disappointed by how shallow this course was- especially in comparison to other branding courses offered on Udemy.

Want to take my chances but I don't feel the investment was worth it.

By Suhasini Shankar Billava

Help me understand how brand image can be made more attractive to the customers.

By Shipra Priyamvada

I would have preferred more examples, different advertisements could have been explored in detail to know the brand intention

By Pepper

I taught traditional and later neuro-related marketing for more than three decades, and I wish Mr. Metzger’s approach had been available to me – and you – much earlier: a no-nonsense, highly effective approach to creating powerful brand personalities with emotional and intellectual meaning. That’s all it takes to succeed. Period. Dr. Geraldine Pepper

awsome! I have seen a lot of marketing videos. And all of them tell you, that you will give your company aboost, that you will gain such a mass of new leads, that you don't know, how to handle. But this course shows you the key techniques, the core facts you need to implement to safly raise your business step by step. I was awaiting just another video about how great others are. But i was suprized by an outstanding course, that everybody understands and the content is easy to implement into daily routine. I can't wait to see, what else Holger Metzger has got to share.

This is a great course, the first I have seen on how you can empower a brand experience with psychological techniques to create a unique experience. This is what every brand manager needs. I also love the approach of branded drama storytelling to pull consumers into the brand emotional experience. This can save a brand from dying the e-commerce platform death. Watch and learn!

Claro y preciso

I have worked in Marketing for some years and review literature and online courses on the subject regularly to stay up to speed on developments in the field.

Mr. Metzger's class stands out by encapsulating complex concepts - that take years of professional experience or access to access to world class resources like Harvard Business Review - and conveys them in a succinct, easy to understand fashion.

This course will be extremely helpful to any Business or Marketing student, as well as practitioners who work on a brand, from finding the fundamental insights that can make the brand connect to the consumers to final execution.

If you are remotely interested in brands and why consumers make certain choices, you will enjoy this class

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