Chuck Wall

Online Course Instructor

Most Recent Review

I found some of the information helpful but feel it is more geared to business than my work in a hospital, helping families with ill children. I am much more focused on the emotional and psychological well being of families. I realize the hospital may compete but feel we have very good medical staff and I want to ensure all professionals are working together to help our families.
- Review by Myra Baxter on Customer Success | How to Actively Engage Your Customers

Instructor Bio

Chuck Wall is Founder of MarketPower Group, a business growth and research firm headquartered in San Antonio, Texas. He advises leading companies about how to succeed through winning strategy,customer insight, modern marketing, better branding, and authentic storytelling.
Chuck is an expert in understanding the unmet needs of customers. He's interviewed over 100,000 consumers for his clients. He has written two books based on his work:Customer CEO: How to Profit from the Power of Your CustomersandStop, Look and Listen(Routledge). Customer CEO was selected as one of the top business books of 2014 by an international panel of business judges.
As a longtime entrepreneur, Chuck has founded seven companies across multiple industries. He contributes to leading publications likeForbesandFast Company. He regularly speaks and leads seminars for business groups, trade associations, and corporations.
Chuck's business courses have been taken by thousands of students in seventy countries with Udemy. He is passionate about helping his students know more. His teaching style is relaxed andconversational. He encourages students to ask tough questions andprovide candidfeedback.