Communication skills, personal development and negotiation (Udemy.com)
Master the soft skills required to have higher persuasion and greater leadership skills
Created by: Mihai Alexandru Gafar
Last updated December 2018
What you will learn
- You will learn how to communicate effectively
- You will gain communication skills that will grant you an advantage during conflicts
- Increase your self-esteem and the respect others give you
- Improved soft skills
- Conflict management
- Generate better alternatives
- How to solve conflicts in the workplace
- Enroll now for lifetime access and 30-days money back guarantee
How it compares
Against the other 230 rated Udemy courses in Leadership & Management on CourseDuck:
- Rating4.1 out of 5higher than 3% of them
- Reviews83#225 of 231 by number of reviews
- Length1.4 hoursshorter than 67% of them
- Last updatedDecember 2018earlier than 91% of them
Course Description
This communication course has been build through years of working in a competitive corporate environment where you need to be able to communicate clearly and get your point across to multiple parties that may have contradicting interests. I have successfully applied the methods and tools described in order to achieve the objectives I had. Experience together with soft skills courses and trainings have developed my skills and the capacity to see past conflict in order to achieve my goals.
My work as both a project manager and a corporate trainer have helped me refine my techniques and skills while also confirming that there is added value brought in the life of the participants through the topics discussed. Teams which have participated in this course have reported an increase in efficiency, the ability to formulate clear ideas and to understand the people that they are in conflict with. Project managers and delivery leads have also confirmed and increase in client satisfaction and a decrease in team turnover while fostering a collaborative environment where experience is shared and new joiners are helped by seniors.
I will guide you through all you need to know in order to improve your communication skills and conflict resolution skills. During our time together you will learn about verbal communication, how to resolve conflicts, how to manage conflicts and how to communicate effectively.
After you have enrolled to the course you will learn about identifying the root cause of the conflict and how to deal with the different conflicts that may arise.
We will be talking about multiple subjects and also deep diving into them for a more profound experience and also in order to provide examples and give you a better understanding. After this you will be able to better define communications, to communicate effectively and to apply various resolution techniques based on your goals and situational context.
After you finish this course you will gain valuable skills that will show you how to resolve conflicts, help you mitigate conflicts and reach a resolution much faster than before. You will also be able to use the skills gained here in interview questions about teamwork before hiring someone, you will be able to see why people are behaving like they are and also know exactly what needs to be said in order to mitigate the conflict.
I would recommend this course for anyone who is interested in solving conflicts in a meaningful and timely manner.
Enroll now in order to start working on your personal development and move towards a more calm and peaceful life.
Instructor Details
- 4.1 Rating
83 Reviews
Mihai Alexandru Gafar
Hey!
I am a project manager, trainer and business owner for almost ten years now. During this time I have learned a great deal from practical experience as well as mentoring and formal/informal training.
The skills I have learned during this time have helped me a lot and I wish to share them with anyone who is willing to look and listen.
I have begun organizing courses for various student organizations and high schools, afterwards I started teaching within companies and organizations as well.
I believe that this is a real opportunity to share my insights and knowledge.
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Reviews
By Tammy Thornhill on 8/14/2020
The video stopped and wouldn't get going again. I have no internet issues and each time I replayed it stopped in the same place
By Mihail Leca-Ciuca on 4/13/2020
This course was like a breath of fresh air. It helped me understand certain roles and dynamics regarding human interaction at work. I have managed, indeed, to master the soft skills required to have higher persuasion and greater leadership skills, just as the course promised in the description. Thank you :) Highly recommend.
By Nora L Davis on 7/17/2019
As a person who has interacted with the public for over 20 years, I found this course refreshing. It was nice to have some mindful things to think about, rediscover and put to good use. Thank you!
By Claudia Dinu on 3/14/2019
I have really enjoyed this course. The delivery method is neat and well organised. I liked the fact that all of the principles are coupled together with real life examples, this really helps understand the information better. Great choice for anyone who needs to understand conflict better!
By Bianca Radi on 3/12/2019
Communication skills, negotiation, learning when to take and give are very important skills in today’s world. This course takes you through real life examples and helps you understand complex issues in a relaxed manner. Recommend to anyone interested in improving their soft skills. Keep up the good work! Thank you!
By Fevzi Karsili on 2/17/2019
You were saying 'We will see/discuss this topic in the coming part' very frequently which caused confussion and inflates the expectations of the next chapters also focus on driving and/or attracing attention into the course rather than concentrating on delivering it.
By Nnamdi Jerryharts Omeire on 2/11/2019
So helpful, very clear language and explanation. I recommend this course for everyone. The needs to resolve conflicts in our families, communities and workplaces arises and this course totally address this need.
By Nina Loredana on 10/13/2018
I have felt anger and mistrust in conflicts before but this course has taught me how to be more reserved and how to calm myself down before going into a conflict. Because of these new found skills my personal and professional relationships have improved greatly.
By Bulus Andrei Tudor on 9/23/2018
I really enjoyed this course, the presentation method was clear and concise. I liked the fact that I can download additional course content and that really helped me. Overall I would recommend this course to others who want to learn a lot in a fun and interactive way. Highly recommanded !
By Sureshkumar on 12/20/2020
Quality Score
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Overall Score : 82 / 100








