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Computer Repair & Help Desk for Beginners (Udemy.com)

The Beginner's Guide to Navigating and Understanding Your PC: Learn Windows 10 Basics, How to Back-Up Data, & more!

4.4
214 reviews

Created by: Clea McLemore

Last updated January 2022

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What you will learn

  • Navigate Windows to locate files, documents, and tools more efficiently.
  • Use General maintenance tools to speed up your PC.
  • Backup files and documents and become familiar with 3rd Party Backup software vendors.
  • Identify and describe functions of common hardware parts that make up a computer.
  • Download multiple browsers, become familiar with various search engines, and learn to repair Microsoft Office.
  • Discover free Microsoft Office compatible software, solutions.

How it compares

Against the other 1,182 rated Udemy courses in IT & Software on CourseDuck:

  • Rating4.4 out of 5higher than 30% of them
  • Reviews214#808 of 1,183 by number of reviews
  • Length2.2 hoursshorter than 81% of them
  • Last updatedJanuary 2022earlier than 78% of them

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Course Description

Learn the basics of Windows 10 operating system. How to navigate with Windows Explorer, Identify hardware and software, along with various troubleshooting techniques to repair your computer.

Computers and technology have become a vital part of work, home, and educational endeavors across the world. Understanding how to efficiently use your PC will give you a competitive edge in the workplace and build a solid understanding of technology for years to come. 

With over 14 years in the IT field working in positions such as Help Desk Analyst, Local Area Network Specialist, and IT Consultant; I've witnessed first hand how technology can be intimidating for users. In this Introductory course you'll learn how to use technology to your advantage and build a solid foundation for the road ahead. 

You will discover computer shortcuts, navigation tips, and tools that will allow you to work more efficiently, save time, and began your journey into the Information Technology field. You'll follow along with quick exercises and quizzes that will reinforce materials covered in each lesson. The aim is not only to teach you a class about computers, but to share knowledge and tools that will help you for years to come. 

What are the requirements?

  • Internet access.

  • Windows PC running Windows 10.

  • Thumb drive or External Hard Drive (Used in Backup Lesson)

  • An eagerness to learn!
Read More Beginner Beginner Level product length iconTime: 2.2h

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Instructor Details

Clea McLemore

Clea started her journey in Technology working in the Help Desk sector for clients such as Hilton, Gateway, Dell, and Microsoft while pursuing her Bachelor degree in Information Technology Services. After struggling to purchase a new computer for courses, she knew there had to be alternatives for obtaining a reliable system. A year later she discovered how to repair and upgrade refurbished computers and began to share her knowledge with others.

Over the course of 14 years she's held positions such as Local Area Network Specialist, IT Project Manager, Information Systems Liaison, and Information Technology Consultant.

Clea is also a business owner of an IT Consulting firm, she holds a Master of Science in Instructional Technology with a concentration in Distance Education, a Bachelor of Science in Information Technology Services, and is a published author of poetry collection 'Fame & Glory: Love. Sanity. Christ and Poetry'.    

Clea's goal for Udemy is to ease the learning curve associated with software and hardware, build a foundation for learners that will propel their entrance into the technology sector, enhance technical skills, and create innovative instructional environments where all students can learn.

If you'd like to know more about self-publishing, poetry, technology or just like to say hello, please visit her link section to connect.

Read More

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Reviews

4.4

214 ratings on Udemy

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By joro ........ on 12/17/2021

A great learning experience for all levels. Instructor well aware of her audience and teaches accordingly. A great start. She should invest time in more advanced methods.

By Alice Stelli on 9/12/2021

That's good. I didn't learn a lot but it was useful to test my knowledge on foundamentals. Another important aspect is that teacher has a good voice, so I could complete this course without headache!

By Colton Kirkbride on 3/6/2021

Was fine, got a question wrong on the quiz due to the question saying ctrl and nothing about the windows key. besides that I guess it was alright.

By Tony Baker on 1/17/2021

I consider myself an intermediate user and think this course was very thorough for a beginners course. Readable onscreen text of the topics, quizzes and reviews increased learning retention. Thanks.

By Yameen Dorhmi on 8/31/2020

I bought this course to add to my repertoire of knowledge in using windows 10. Most of the information stated in this course was to my knowledge. I have learned many pieces of information that will be vital to my understanding in using the windows 10 operating system. Thank you for creating this course for the more refined people that wish to learn the basics in using windows 10. Kind Regards. Sir William

By Charles Hanks on 8/14/2020

Although I had some difficulty with regard to scheduling time to begin the course as well as being able to continue with it without some delays, I have thoroughly enjoyed the course thus far.

By John Toohey on 6/15/2020

Although it says it's a course for beginners, I was hoping for something a little more advanced. It's fairly basic. I would have have liked more on the hardware side of things and the main faults that could arise with the hardware components. Having said all that, the course is very well laid out and explained. Thanks Clea

By Nathan Tolleson on 4/13/2020

This course is a good start for any beginner that wants to learn the basics about their computer. I think this course is really helpful and straightforward for those wanting to learn about this subject.

By Herman L. Jackson on 2/23/2019

I would like to have a copy of the written text of the steps & procedures for the different tasks that you covered in this lesson and other lessons.

By Francesco Santi on 2/22/2018

The course is very clear, it is, as the title says for beginners and intermediate users, I am not new to this but I found some nice informations I was not expecting, the slides are very professional and clear too !

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Overall Score : 88 / 100

Computer Repair & Help Desk for Beginners
Visit course on Udemy Write a review
  • Video Duration: icon 2.2h
  • Price: $49.99
  • Provider: icon Udemy
  • Updated: icon January 2022
  • Level: Beginner Beginner
  • Language: icon English
  • Certificate: icon Yes
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