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Overall Score : 84 / 100

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Course Description

Do you work for a nonprofit or in the social sector? Are you struggling to solve the problems and meet the needs of the people you serve? Come learn more about how design thinking, a human-centered approach to problem solving, can help you truly understand an issue, generate ideas worth testing and iterate to find solutions that make a real difference. Through global stories from areas as diverse as government, health care, and education, we'll show you the tools, techniques and mindset needed to use design thinking to uncover new and creative solutions in the social sector.The development of this course was supported by the Batten Institute for Entrepreneurship and Innovation at the University of Virginia's Darden School of Business. For more about the Batten Institute, see:https://www.darden.virginia.edu/batten-institute/ @BattenInstitute@DesignatDarden

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Instructor Details

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Education B.S., Boston University; MBA, Harvard University; D.B.A., Boston University graphy Jeanne M. Liedtka is a faculty member at the University of Virginia's Darden School of Business and former chief learning officer at United Technologies Corporation, where she was responsible for overseeing all activities associated with corporate learning and development for the Fortune 50 corporation, including executive education, career development processes, employer-sponsored education and learning portal and web-based activities. At Darden, where she formerly served as associate dean of the MBA program and as executive director of the Batten Institute, Jeanne works with both MBAs and executives in the areas of design thinking, innovation and leading growth. Her passion is exploring how organizations can engage employees at every level in thinking creatively about the design of powerful futures. Jeanne's current research focuses on design-led innovation in the government and social sector, as does her forthcoming book, Designing for the Greater Good. Her previous books include: The Catalyst; How You Can Lead Extraordinary Growth (winner of the Business Week best innovation books of 2009); Designing for Growth: A Design Thinking Tool Kit for Managers (winner of the 1800 CEO READ best management book of 2011) and its accompanying field guide, The Designing for Growth Field Book: A Step by Step Guide; The Physics of Business Growth: Mindsets, System and Process; and Solving Busines

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Reviews

4.2

21 total reviews

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By Ranjeet D on 10-May-18

This not a 'course' in that there is no learning outcome. This is a compilation of talks by people who have authored books on this and related subjects. Is there an adequate body of knowledge on this topic? Maybe not. Let's just call Design Thinking a management jargon at this point and hope it develops some linkages to real management concepts and theby becomes an implmentable practice.

By Gregory C E on 2-Mar-18

Though a good course, much of the content might appear obvious to anyone who has worked in the non-profit sector.

By Sarah on 26-Mar-18

Loved the content. It was nice to have the option to read along with the videos. Good real-world examples of design thinking in action. Some of the videos felt like there could have been more value-added in terms of visuals.

By Kapil O on 6-Dec-17

It will be useful if the course can be extended for few more weeks to introduce few more tools and case studies. It was a great learning experience any how. Thanks a lot.

By Sara H on 1-Feb-18

Super good to navigate, even in an audit situation.

By Manoj G P on 19-Jun-18

This is a wonderful course. I liked the quality of the content, use of case studies. and exposure to the various design thinking tools.More reading material (case studies), option to gain deeper grasp of the DT Tools and interaction with the Course Faculty (like an open Webinar Sessions atleast once during the Course Term) would have made me give it a 5 star.Nevertheless, this is good introduction to the idea and concept of Design Thinking

By Shreyaa D on 23-Apr-18

Great course, super insightful case studies and the weeks were spaced out into very manageable chunks.

By Carmen P S on 24-Apr-18

It is a good course for a general understanding about design thinking principles and it process

By Abdulrahman M M on 4-Sep-19

I learned this course on many things that I do have a real need. Thanks for Coursera and the University of Virginia whose offered us having quality education on our destinations.

By Abigail V H on 3-Sep-19

Excellent content and knowledgeable instructors. The case studies were very helpful in reinforcing the concepts of the framework. The information is practical, and along with the field guide and the book (of the same name), provides a powerful toolkit for any nonprofit professional.

By Kishori G on 28-Aug-19

Design Thinking for socail sector was a very useful course. the videos, clarity of concept and explaination with examples were really very good. The e- learning software was also very helpful. I am happy I completed this course. Thanku team corsera and team verginia University.

By Tania B on 21-May-19

Finished the videos and it was an excellent course