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Design Thinking | Unlock Innovation and User-centricity (Udemy.com)

Learn the concepts, tools and techniques & create the right environment to apply them successfully in your own work

Created by: Tony Bulcaen

Last updated August 2021

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What you will learn

  • Master every step of the design thinking process through concepts and tools
  • Articulate how design thinking, lean startup and agile work together and their shared characteristics
  • How to structure and run design thinking workshops through the various stages of the process
  • How to conduct quality user research
  • The skill of empathy
  • How to identify and handle the cognitive biases which may undermine your team’s work
  • How to synthesize user research data into insights
  • How to build tools such as an Empathy map, a User persona, an Affinity diagram and numerous idea generation and selection techniques
  • How to create the right mental and physical environment for brainstorming
  • How to structure and facilitate brainstorming sessions
  • The concept of prototype and the shapes and forms it can take
  • How to run proof of concept and functional experiments

How it compares

Against the other 53 rated Udemy courses in Design Thinking on CourseDuck:

  • Rating4.3 out of 5higher than 16% of them
  • Reviews2,407#18 of 54 by number of reviews
  • Length3.5 hourslonger than 69% of them
  • Last updatedAugust 2021earlier than 75% of them

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Course Description

This course will give you all the concepts, tools and techniques of design thinking together with the user manual to apply them successfully to your own work !


In this course you will learn everything that makes up the entire Design Thinking process ; a methodology which is fundamental to ingraining innovation and user-centricity within your company.

For every tool I teach (what), I share the best practices on its application (how) and highlight its purpose and benefits (why). I illustrate each one of them using practical cases and homework for you to learn, practice and reflect in a safe trial environment.


You will also learn that, beyond adopting a process, applying design thinking means adopting a new mindset and new ways of working which will shake up your established organization in its management and leadership models, culture, skills and processes.

This will give you a head start on the understanding and identification of the many challenges and changes your company will need to be managing to optimize the benefits of its design thinking projects.


This course is divided into three major parts :

1) Understanding design thinking’s core principles and key benefits

2) Mastering the process by learning its concepts, tools and techniques

3) Creating new ways of working to ensure a successful application of the process and the adoption of the right mindset


This design thinking course is designed as a comprehensive course together with its user manual. By the end of the course, not only will you be able to run the entire process on your own but you will also get to grips with the many organizational and human dynamics at play within your core cross-functional project team and with their internal stakeholders. The combination of both learnings will set you up for success.

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Instructor Details

Tony Bulcaen

Hi, and thanks for checking out my course !

Currently, I’m the founder of IQ x EQ, an advisory and training agency focused on strategy, innovation and service design. I am advising firms on their business and human transformation projects and the innovation of their business models and service offerings.

I built my expertise thanks to 20 years of work experience with large financial institutions across Europe and Asia in operations, relationship management, product, innovation, strategy and M&A.

My advisory services focus on producing strategic insights, aligning product portfolios with business strategies and driving external growth plans.

I provide mentorship to startup founders and I’m a member of a network of 100+ entrepreneurs, angel investors and consultants who support promising early-stage, post-revenue startups through funding, mentoring and networking.

I am on Udemy because I love learning, and I love sharing my learnings and experience.

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Reviews

4.3

2,407 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Aniket Bharti on 4/5/2026

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By KASHAPOGU CHAKRAVARDHAN KASHAPOGU CHAKRA on 4/2/2026

it is very good course. I learned very well from the classes and happy to participate in the course.

By Gundeboina Narender on 3/27/2026

It is useful course to develop design thinking and to develop personality.

By Priya Sharma on 3/27/2026

this course was very helpful and easy to understand. it improved my knowledge about design thinking and user-centric approach.

By Sakshi Mishra on 3/25/2026

There was a nice experience by learning this course .

By Rahul Kumar on 3/19/2026

awesome experience guiedance

By PUSHPAM Kumar thakur on 3/16/2026

The content was well organized and easy to understand.

By Gitanjali Sinha on 3/16/2026

GOOD EXPERIENCE, IT'S VERY EASY AND NICE EXPERIENCE

By Nishi Khandelwal on 2/17/2026

New things to learn which will definitely benefit me in my work and further.

By Shruti Subhash Pawar on 2/2/2026

On Section 3 15 number video, there is spelling mistake 'research' is written as 'search'.

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Read all 2,407 reviews on Udemy

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Quality Score

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Overall Score : 86 / 100