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UdemyOffice ProductivityPaid courseBeginner levelCertificate

Get Started with Microsoft Outlook (Udemy.com)

Master Outlook basics in this easy to follow, step-by-step course with ZERO PREVIOUS EXPERIENCE

Created by: Jennifer Bailey

Last updated February 2019

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What you will learn

  • Learn the basics of Microsoft Outlook (and more!)
  • Organise Emails with Folders
  • Work with the Microsoft Calendar - and get yourself organised!
  • Create and Send Email Messages (with attachments) - so you can send stuff to people!
  • Manage Tasks and Actions
  • Manage Microsoft Outlook Contacts
  • Use the Cc (Carbon Copy) Function
  • Replying to emails
  • Forward Emails
  • Create a Signature
  • Create a New Contact
  • Send to Multiple People
  • Delete Emails
  • Attach File to Your Emails

How it compares

Against the other 459 rated Udemy courses in Office Productivity on CourseDuck:

  • Rating4.5 out of 5higher than 45% of them
  • Reviews111#402 of 460 by number of reviews
  • Length2.1 hoursshorter than 74% of them
  • Last updatedFebruary 2019earlier than 89% of them

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Course Description

Microsoft Outlook used by millions of professionals and students all over the world - and it by far the most popular email applications.

Microsoft Outlook enables provides better organization, search capabilities, communication and social networking features. 

A study released by Microsoft and the IDC showed that among 14.6 million job postings, proficiency in Microsoft Office was ranked 2nd as the most desired skills by employers leading up to 2020. Microsoft Office proficiency ranked higher than Project Management skills, Sales Experience, Time Management, Analytical Skills, Interpersonal Skills and Work Ethics.

This 'Get Started with Microsoft Outlook' course will have you mastering the basics of Outlook 2016 - 2018.   Outlook for Windows has all the tools and functionality you've used before, as well as new and improved features for professional email, calendar, contacts, and task management to help you communicate faster and easier.

All the parts of the course are delivered in Jennifer's popular step-by-step teaching style. It ensures that you learn every step and doesn't miss anything out.

Jennifer is a knowledgeable tutor who has taught at many ability levels. She uses her experience of teaching absolute beginners to paces this video course well, in bite-sized pieces and with step by step instructions. 
Jennifer prides herself on her ability to assume you know something already, to not leave you confused or as it you are missing a piece of the puzzle.

This Microsoft Outlook course does exactly what it says on the tin - 'Get Started with Microsoft Outlook'!  You will be able to perform some really key actions which you need to use the email/ calendar and task functions - in an hour - for example Jennifer covers how to send and receive emails with attachments, create a calendar appointment/ event and meeting format, flag emails for follow up which adds them to your task list.  The course also contains bonus 'tip' videos to teach you extra features of Outlook and help improve your productivity.

Let's get started! Enroll today and see how you too can harness the power of Microsoft Outlook!



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Instructor Details

Jennifer Bailey

I achieved my BSc(Hons) in 1996, and then my Post Graduate Certificate In Education in 2001. I am also a member of the Institute for Learning.Since qualifying I have worked in education with a spectrum of ages and abilities in colleges, the workplace and though private work.

I have been a Premium Instructor on Udemy for 5 years and have with over 31K students. I have been creating online courses whilst working full time and looking after my two children. 2018 is the year when I am looking to really increase my presence on Udemy. 

I have also been creating websites for several years now and have been using WordPress as well as Serif software. I enjoy building websites for other people as well as myself.

     I use technology wherever possible in my courses and I try and cater for all learning styles.I have tailored my on-line courses to promote learning using small bite-sized steps so that the learner can work at their own pace and not to be baffled by terminology, nor bored by waffle! 

In 2018 I launched my training company: New Skills Training

  When selecting FREE video tutorials within each course 

  1. Select video 

  2. Hit play button 

  3. Go to bottom right corner of each video player and change resolution from 320 to 720HD for best viewing. 

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Reviews

4.5

111 ratings on Udemy

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By Chantel on 10/1/2025

English is my second language. I found the presentation of the course and the English spoken easy to follow and understand.

By Ortese Ngunan Vivian on 5/30/2025

The course gives a great basic foundation and introduction to the use of Microsoft outlook. The course build up is great, the explanation is very simple and understandable, clear and engaging voice. I love it.

By Christine Scallen on 7/5/2024

I am very interested in the course and I am hoping to pass.

By Vicki Lockhart on 4/3/2024

Very informative. However, I didn't realize when I signed up that this is version 2016. I need 2019

By Oscar Rojas Fuentes on 4/1/2024

I really enjoy the course, very explanatory answering to all of my questions and learning a lot.

By Wendy Ayling on 11/1/2022

Good so far Really helpful being given visual and voice explanation's

By Samson Wong on 9/14/2022

Goes step by step on the beginning of the course. On Udemy features like the closed caption, which is great for those whose first language is not English.

By Donna Millsteed on 1/17/2022

Thanks Jennifer, I've already found a couple of shortcuts I never knew about!

By Annette Martinuzzo on 7/1/2021

The course gave a really clear guide to Outlook. Thanks Jennifer

By Ana Crome on 1/7/2019

The course is really in detail and explains everything clearly

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Quality Score

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Overall Score : 90 / 100